Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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See what reviewers are saying
Excellent service and great help in store from Anth Thanks very much for your time
Company replied
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
391 reviews
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Craig has looked after our family for…
Craig has looked after our family for nearly 20 years when buying phones and has always been friendly, helpful and an absolute godsend at times! He’s going to be a massive miss from the Washington Galleries shop. Vodafone’s loss is someone else’s gain :(
September 30, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced! If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Amazing service from matty in store…
Amazing service from matty in store helped out with my old phone getting sorted and even setup a cheaper and new plan Lee helped massively too great store and lovely atmosphere
October 1, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Micky,
I'm glad to hear that the store agents were able to assist you with best deal. Thank you for the wonderful review and the fantastic support for Matty.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
craig was very helpful he always is and…
craig was very helpful he always is and very patient as i have learning difficulties
September 28, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Hazel,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Craig was very helpful he goes the…
Craig was very helpful he goes the extra mile
September 28, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Liz,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service from…
Fantastic customer service from Matthew, excellent knowledge and thinking of what was best for me.as the customer, helped me massively and cant speak highly enough of his professionalism
September 25, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Rod,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Top Notch
Class banter from Kieran today, sorted out me new phone cheers mate
September 23, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went into store after coming back from…
Went into store after coming back from holiday and my data had stopped working, saw a lad called Kieran who had it fixed inside 5 minutes, ended up with a new phone shortly after class service
September 21, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Garry,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shop experience …
Craig was so friendly and knowledgeable of his products. His customer service was 2nd to done. Thank you Craig.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Matthew is a great help and should give…
Matthew is a great help and should give a bonus and we will def come back
September 19, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
“Natalie in Washington was outstanding…
“Natalie in Washington was outstanding – professional yet friendly – in the way she helped me with my questions and guided me through upgrading my Vodafone services.”
September 17, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi Adelaide. Thank you for your review for Natalie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Personalised experience from Kieran
Personalised experience from Kieran, well looked after and a fantastic service
September 14, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Top marks from me
Matt and Simon were very helpful and provide an excellent customer experience.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very quick and easy to do a new contract
Very quick and easy to do a new contract
September 13, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Upgraded to the new iPhone 17 pro max I…
Upgraded to the new iPhone 17 pro max I was served by Paula. Great experience thanks
September 12, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
First class service
Mathew was a great help,found us better deal and quickly sorted all the changes we needed
September 12, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paula great service very helpful
Paula great service very helpful
September 12, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Was served by Paula
Was served by Paula, amazing service as always x
September 11, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly and informative paula
September 11, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Paula was lovely and very helpful
Paula was lovely and very helpful
September 11, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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