Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
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Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Excellent service and great help in store from Anth Thanks very much for your time
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The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
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Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
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Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
391 reviews
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Great service from Natalie sorting out…
Great service from Natalie sorting out my phone
September 10, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Washington Galleries Excellent service received by Paula
Called in to initially discuss an issue I had with my son’s account and dealt with Paula. I then asked about my current phone package and ended up renewing my phone contract and came away with a new IPhone and better contract than I was initially paying for a sim only deal.
Paula explained everything clearly and nothing was too much work for her. Unfortunately in this day and age everything is directed for people to deal with online ‘machines’ but actually having a one to one in person experience is far better for people like me.
I don’t generally leave online reviews simply because the majority of people doing their jobs are simply just doing that BUT Paula went out of her way to help get me the better deal and I came away feeling I had received excellent customer service.
So a big thank you goes to Paula @ Vodafone Washington Galleries store. It was like dealing with the old fashioned type of customer service we all used to receive years ago.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Katherine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paula was amazing as always thank you
Paula was amazing as always thank you
August 30, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Paula was really lovely and helpful
Paula was really lovely and helpful, went above and beyond in assisting me and I had total confidence in everything she did for me. Thank you so much
August 28, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Amy,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Simon helped me with a data problem on…
Simon helped me with a data problem on my phone. Been struggling to get service all weekend and he sorted it out for me. Also helped to show me how to back up and store photos to free up space on my device. Really really big help and cant thank him enough.
August 12, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran helped me get my sim registered…
Kieran helped me get my sim registered and up and running for my campervan, thanks very much
August 3, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Robert,
Thanks for the lovely review and fantastic support for Kieran. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service delivered by Craig @…
The service delivered by Craig @ Washington was outstanding.
Nothing was too much hassle, he went above and beyond in his customer service.
August 3, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Danielle,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig
Cannot recommend Craig enough to help you out, cheers for the upgrade from XR to 16 Plus!
July 26, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service
Whenever we have any issues or just general questions Vodafone at Washington galleries is always our go to. Craig is now very familiar with us from our visits over the years, and he always provides the most friendly, down to earth and informative service. He is a credit to the store and exceptional at his job.
July 13, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey B_A,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig was really helpful and went above…
Craig was really helpful and went above and beyond. Unreal service and experience. Highly recommend. 5 star !!
July 9, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Went too store
Went into store too check my contact spoken too a nice sounding lady as I am blind called Paula
July 8, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula has been amaazing as always vest…
Paula has been amaazing as always vest customer service in the shop
July 3, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Robert,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and speedy set up of new…
Really helpful and speedy set up of new broadband thank you Paula :)
July 2, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula's service today was excellent and…
Paula's service today was excellent and friendly
June 27, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig is a superstar!
I was seen by Craig in the Washington Galleries store, and he couldn't have been more helpful! Amazing customer service from him and he took so much time helping me understand everything. A stellar representative, 10/10 service.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Frankie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig was so helpful
Craig was so helpful, friendly and professional. He understood exactly what I wanted, and provided a cost effective solution so that I could come back to Vodafone. Very happy all round.
June 7, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi Annette. We appreciate your wonderful review and are so happy to hear that our store agent provided a cost-effective solution.
If you ever need assistance, please contact our Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
New Broadband supplier required…
Making an appointment with Craig was very straightforward. We discussed exactly what I wanted/needed. Craig explained everything at a level I understood and any questions asked were answered consicley.... Brilliant service 😁
June 9, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi Denise. Thank you for your review for Craig. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anth the sales assistant first class
Anth the sales assistant first class
Great help, professional A+++++ service
June 4, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anth was a great help with upgrading my…
Anth was a great help with upgrading my phone!, very good service and very understand and efficient.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Macey,
Thanks for the lovely review and fantastic support for Anth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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