Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
The Galleries SC, NE38 7SD Washington, GB
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Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Excellent service and great help in store from Anth Thanks very much for your time
Company replied
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
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The Galleries SC, NE38 7SD, Washington, United Kingdom
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Very happy Craig was fantastic covered everything clearly and efficiently any queries straight on to them top man service first class

Reply from Vodafone UK - Washington Galleries
Simon was amazing sorted everything out for me. Thankyou so much!

Reply from Vodafone UK - Washington Galleries
Excellent service from Natalie at Vodafone

Reply from Vodafone UK - Washington Galleries
Visited the Galleries store in Washington not intending to buy anything. Was greeted by Paula who was so pleasant and knowledgeable I decided to buy from her as she gained my trust. She’s a credit to your company. Well done Paula.

Reply from Vodafone UK - Washington Galleries
Liam was brilliant sorting both mine and my partners phone upgrades and broadband, everything was straight forward with no hassle and he got us a great deal.

Reply from Vodafone UK - Washington Galleries
Kieran, Craig and Liam were all friendly and helpful when I came in looking to move broadband providers. Kieran gave me the initial quote and set everything up on the system. Craig and Liam then helped put everything through the next day once I knew my moving dates. They were all professional, gave me advice and products tailored to my needs, and no hard sell. They made the experience quick, easy and stress-free.

Reply from Vodafone UK - Washington Galleries

Reply from Vodafone UK - Washington Galleries
Craig was very helpful and advised on best options for my renewal. I've been with Vodafone awhile and always find in store is always best way to understand tarrifs.

Reply from Vodafone UK - Washington Galleries
Came in for contract today, was a very easy and smooth transaction. Can’t fault Anthony who served me.

Reply from Vodafone UK - Washington Galleries
Served by Anth today in washington store, very knowledgeable. Very easy transaction.

Reply from Vodafone UK - Washington Galleries
Great experience in store with anth today, very helpful lad. Will be returning to this store!

Reply from Vodafone UK - Washington Galleries
Paula was very knowledgeable, helpful and reassurance for someone with limited knowledge of technology.

Reply from Vodafone UK - Washington Galleries
Paula was excellent with her customer service every time I come in always helpful

Reply from Vodafone UK - Washington Galleries
Got my new phone from here today. Anyh in store was very friendly and helpful. Helped transfer all my data to my new phone too! Definitely recommend!

Reply from Vodafone UK - Washington Galleries
Came in store today and was served by Anth and got two new contracts out with Vodafone. Very knowledgeable and helpful.

Reply from Vodafone UK - Washington Galleries
Simon was a terrific help

Reply from Vodafone UK - Washington Galleries
Lost me phone and had to get a new one was shocked they didn't have the one i wanted but Kieran found me a better deal on a better phone cheers mate

Reply from Vodafone UK - Washington Galleries
Excellent experience upgrading with Liam and Simon everything explained perfectly and all options were clear. Went the extra mile for good deals and roaming etc. Definitely recommended

Reply from Vodafone UK - Washington Galleries
Great experience from Vodafone The Galleries, Anth explained everything well and we were fully listened to. Thanks

Reply from Vodafone UK - Washington Galleries
Liam and Simon took us through every step of buying a new phone explained everything in detail made sure we were happy before signing and leaving the shop

Reply from Vodafone UK - Washington Galleries
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