Suvansh was amazing … i arrived ar the store with an e sim issue due to recievjng a new phone .. … he went beyond the call of duty to make sure all was fixed . Excellent service
Company replied
Location
Switch location52b The Harlequin, WD17 2TL Watford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... See more
Company replied
Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... See more
Company replied
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Watford experience
Written by the company
Contact info
52b The Harlequin, WD17 2TL, Watford, United Kingdom
4.9
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Valentin had been amazing always…
Valentin had been amazing always excellent service and a pleasure to deal with
September 24, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Suvansh was amazing … i arrived ar the…
Suvansh was amazing … i arrived ar the store with an e sim issue due to recievjng a new phone .. … he went beyond the call of duty to make sure all was fixed .
Excellent service
September 18, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Howard,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Watford experience
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into Watford today for a new…
Came into Watford today for a new device and frohar was really good definitely coming back!
September 16, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Spencer,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the store looking to…
I came into the store looking to replace one of my Sim cards and the sale advisor Mr Suvansh was very patient and helpful even with all the system setbacks he was able to explain and help me get the better option for me and my family.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Tina,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was really helpfull and gave me…
Suvansh was really helpfull and gave me a good deal
August 24, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Anthony,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
The service I received from Frohar at Vodafone was excellent. She was very detailed, professional, and knowledgeable about the SIM options. She explained everything clearly and was very helpful throughout. Excellent customer service!
August 8, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
"Hey Faizan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Really helpful service and great to…
Really helpful service and great to deal with. Thanks to Chirag and his manager Syed.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Nigel,
Thanks for the lovely review and fantastic support for Chirag and Syed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our assistant (Forhad) at your shop was…
Our assistant (Forhad) at your shop was excellent today; followed through with all our requests knowledgeably. A very happy customer here!
July 31, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Emevke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good experience with Abdi
Good experience with Abdi . Quick and professional. Very helpful. Made it easy with good relaxed manner
July 19, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Kausar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
saj is the man
July 16, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Frima,
Thanks for the lovely review and fantastic support for Saj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sajid Murtaza Good Manager
To notch customer service by the Manager Sajid
I am satisfied with the quality of service.
Highly recommend
July 10, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Adnan,
Thanks for the lovely review and fantastic support for Sajid Murtaza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone Watford branch…
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff.
He was polite, patient, and took the time to really listen and understand my needs. He carefully went through the mobile and broadband options with me, explained everything clearly, and made the whole process incredibly simple and straightforward.
I left feeling extremely pleased with the service I received. Sajid is a real credit to Vodafone, and you should be very proud to have such a dedicated and professional member of your team. Thank you for turning what had been a frustrating experience into such a positive one.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Tim, thank you so much for your wonderful review and the amazing support you’ve shown for Sajid, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I had a great experience buying my new…
I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the whole process quick and stress free..
Thanks again, Valentin!
July 14, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Tyrese,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was going to go to EE but stopped by…
I was going to go to EE but stopped by Vodafone first to have look and ended up staying because the service I received from Mr Valentin was exceptional. I have never left a phone shop feeling so valued as a customer like he actually wanted me to get the best deal instead of just what was the most expensive. This made me want to spend more. If I was the manager I would give him a pay rise. My mother was extremely impressed with the customer service and efficiency of our visit as we were in and out in a very timely manner. Thanks again Mr Valentin! We will be back and I will tell everyone to see you when they attend for the best experience!!! Way better than EE in my opinion.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had an amazing experience at this…
I had an amazing experience at this Vodafone branch especially because of the person helping me. Valentin was amazing and really understood what it means to give great customer service. He went above and beyond what any other person at Vodafone has previously done so I’m very grateful for al his help and will definitely come back
July 11, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saj went far and beyond
Saj went far and beyond. Great customer skills and very friend person. Well spoken and explained everything. He also helped me set up my 2 new phones and gave me a special deal on a tablet. Highly recommended.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Archer,
Thanks for the lovely review and fantastic support for Sej.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Watford experience
Hey Scarth,
Thanks for the lovely review and fantastic support for Saj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Suvansh
Suvansh
Was professional,excellent and very helpful. We couldn’t have asked for better or more efficient service.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Nick,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was friendly and I received…
Suvansh was friendly and I received excellent customer service.
June 9, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Jenny.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.