Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... See more
Company replied
Location
Switch location52b The Harlequin, WD17 2TL Watford, GB
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See what reviewers are saying
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... See more
Company replied
I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the who... See more
Company replied
I had an amazing experience at this Vodafone branch especially because of the person helping me. Valentin was amazing and really understood what it means to give great customer service. He went above... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Watford experience
Written by the company
Contact info
52b The Harlequin, WD17 2TL, Watford, United Kingdom
4.8
Excellent
202 reviews
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Valentine and Ollie made our experience…
Valentine and Ollie made our experience so much better and they have been extremely helpful and supportive. They helped us chose the right option and what fits best for us.
Whole well done to this amazing team
April 23, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Alexandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely meeting Ollie
Lovely meeting Ollie. Helped me with all my queries and a new contract. He went over and above what I would normally expect someone to do, was very patient and determined to to give me the best advice. Very impressed.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Jane 🙂 Thank you so much for leaving us this great review and feedback regarding the support given by Ollie. If you ever need any help from us in the future you know where we are. I hope you enjoy the rest of your day. Liam
10/10
10/10
I’ve just been to orators inside the Watford shopping centre and I’ve upgraded all my families phones and I’ve been served by a Genti called Mr Valentin who went beyond and above services to lower our bills and were so happy.
Saj and Jay have also been amazing.
Mr Valentin needs a pay rise
Extremely polite
Patient especially with my missus requests
And truly professional
Thank you
April 18, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Roki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service. Quality products. Great assistance with upgrades. Thank you Suvansh
April 12, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Lauran,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
saj was great
April 12, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Rafina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service by Frohar
Excellent customer service by Frohar
Efficient, patient and professional
Thank you
March 13, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Valntina a great guy with a great…
Valntina a great guy with a great customer service awesome I did heated i'm very helpful workers like this needs be appreciate
March 10, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Ahmed,
Thanks for the lovely review and fantastic support for Valntina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saj was good.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Derry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Șuvansh was very helpful during whole…
Șuvansh was very helpful during whole process
February 28, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey LAURENTIU
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Watford experience
Hey Alicia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was so helpful and resolved my…
Suvansh was so helpful and resolved my problem after 5 days of terrible service from Vodafone. Suvansh gets 5 stars but Vodafone as a whole gets 0.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Pip,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great and knowledgeable staff
Great and knowledgeable staff. Valentin is an expert in his field . He has a great knowledge of tariff , network and technology.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Nassri,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
An excellent and unparalleled service…
An excellent and unparalleled service received by the most professional member of staff called Frohar in Watford Vodafone store. Simply makes you come back and spend more money.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly service
Friendly service. Good deal. Good advice. Needs pay rise
January 23, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Tim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was very helpful
Went to Vodafone Store in Watford Mall, the service was very helpful and professional and the guy who served me Suvansh went the extra mile to make sure my query has been dealt with the right expectations
January 16, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Ian,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vali was a super star
We had a very complex situation and went to Vodafone store in Watford and we were served by Vali who was extremely helpful and patient and resolved our query with utmost professional experience
Highly recommended
Thank you Vali
January 15, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Every thing was good jay was helpful
Every thing was good jay was helpful
January 12, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Kath,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Valentin - EXCELLENT customer service
Valentin helped us in the store in Watford yesterday and was with us for over two hours . I can’t thank him enough for his efforts . We came away with 2 new phones and all 5 of our SIM deals updated and improved .
AMAZING CUSTOMER SERVICE ! Would highly recommend going in store - it makes a HUGE difference. THANK YOU VALENTIN - see you in a couple of years - you may need that time to recover ; )!
January 8, 2026
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Sam,
Thanks for the lovely review and fantastic support for Valentin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh the sales man was so helpful…
Suvansh the sales man was so helpful aftercobsidering I had lost my phones and was in distress. He managed to arrange a replacement sim and explained that buying a new phone from Vodafone was the best option and most cost effective.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Harish,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a great experience at this…
Always a great experience at this Vodafone store at Watford, specially Saj who has served us since over a decade now, always helpful always smiling
Thank you
November 23, 2025
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Durim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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