Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more
Company replied
Unit 27,The Howard Centre, AL8 6HA Welwyn Garden City, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more
Company replied
Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have... See more
Company replied
I had experienced problems in getting my Samsung Gala xy S24 mobile to use mobile data when wifi was not available. Glen the manager at the WGC branch spent considerable time trying to identify the so... See more
Company replied
I came for advice about my obsolescent iPhone. Glenn explained that it was about 8 years behind the current models and provided a clear and convincing account of the value of replacing it from the... See more
Company replied
Written by the company
Unit 27,The Howard Centre, AL8 6HA, Welwyn Garden City, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were so helpful especially glen helped me understand everything I would recommend vodafone to my friends

Reply from Vodafone UK - Welwyn Garden City
Phone was not working, went in to see Glenn he was amazing very patient with me understanding and lovely.

Reply from Vodafone UK - Welwyn Garden City
I came to the wgc branch looking for a new phone. Glenn was very helpful with finding me the correct phone and setting it up for me

Reply from Vodafone UK - Welwyn Garden City
Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have recently received from various sources. Only those that clearly come from Norton should I take notice of and follow their advice.

Reply from Vodafone UK - Welwyn Garden City

Reply from Vodafone UK - Welwyn Garden City

Reply from Vodafone UK - Welwyn Garden City
Tony made my experience today stress free and enjoyable. He was very efficient helpful and quick and pleasant. A joy to deal with.

Reply from Vodafone UK - Welwyn Garden City
Mayukh was very patient and helpful thank you

Reply from Vodafone UK - Welwyn Garden City
Very happy with service and fault identified immediately. Mayukh extremely helpful

Reply from Vodafone UK - Welwyn Garden City
Tony’s support has been very much appreciated when purchasing a new phone with a new plan .hes made the process very easy to understand.
I am really grateful for his help !

Reply from Vodafone UK - Welwyn Garden City
Tony was amazing excellent service would highly recommend

Reply from Vodafone UK - Welwyn Garden City
Thank you Lewis for helping me today. I was not able to do things at home but he did everything for me.

Reply from Vodafone UK - Welwyn Garden City

Reply from Vodafone UK - Welwyn Garden City
Very friendly efficient and soo helpful Tony Glenn and Lauren were amazing.

Reply from Vodafone UK - Welwyn Garden City
Anthony Glenn & Lauren are brilliantly professional sales people …. All questions answered ….. queries explained ….. happy faces from all ….. conversation etc ….. I’m a very happy customer

Reply from Vodafone UK - Welwyn Garden City
Lewis was extremely helpful, did exactly what I needed in an emergency, even helped me set up my new phone. Extremely pleased with the service I received today.

Reply from Vodafone UK - Welwyn Garden City
Needed a new phone, after mine was damaged. Quick, easy service with options clearly explained. Appreciate the person I dealt with was not patronising and let me make my own decisions.
Thank you

Reply from Vodafone UK - Welwyn Garden City
Really friendly service. Very greatful for Mayukh's help in upgrading my phone!

Reply from Vodafone UK - Welwyn Garden City
Tony was so helpful, I had smashed my phone and was so worried I would lose all my data but Tony made sure I didn't lose anything despite the challenges including me not knowing my passcodes. So patient and would always come back to store due to the level of service. Thank you

Reply from Vodafone UK - Welwyn Garden City

Reply from Vodafone UK - Welwyn Garden City
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.