Vodafone UK - Welwyn Garden City Reviews 

414
•
TrustScore 5 out of 5

5.0

Unit 27,The Howard Centre, AL8 6HA Welwyn Garden City, GB

•

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Rated 5 out of 5 stars

Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more

Company replied

Rated 5 out of 5 stars

Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have... See more

Company replied

Rated 5 out of 5 stars

I had experienced problems in getting my Samsung Gala xy S24 mobile to use mobile data when wifi was not available. Glen the manager at the WGC branch spent considerable time trying to identify the so... See more

Company replied

Rated 5 out of 5 stars

I came for advice about my obsolescent iPhone. Glenn explained that it was about 8 years behind the current models and provided a clear and convincing account of the value of replacing it from the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Cell Phone Store
  4. Internet Provider
  5. Phone and Internet Service
  6. Telecommunications Service Provider

About Vodafone UK - Welwyn Garden City

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 27,The Howard Centre, AL8 6HA, Welwyn Garden City, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

414 reviews

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1-star

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5.0

All reviews

(414)

41,250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were so helpful especially…

The staff were so helpful especially glen helped me understand everything I would recommend vodafone to my friends

July 4, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Tony,
Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone was not working

Phone was not working, went in to see Glenn he was amazing very patient with me understanding and lovely.

July 4, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Belinda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to the wgc branch looking for a…

I came to the wgc branch looking for a new phone. Glenn was very helpful with finding me the correct phone and setting it up for me

July 4, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Deb,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glenn has been extremely helpful

Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have recently received from various sources. Only those that clearly come from Norton should I take notice of and follow their advice.

July 3, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Sue,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was professional

Tony was professional, very helpful and friendly

July 2, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was very helpful

Tony was very helpful, friendly and professional

July 2, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Tina,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony made my experience today stress…

Tony made my experience today stress free and enjoyable. He was very efficient helpful and quick and pleasant. A joy to deal with.

June 30, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Jacqueline,

Thanks for the lovely review and fantastic support for Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was very patient and helpful…

Mayukh was very patient and helpful thank you

June 25, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Sue,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service and fault…

Very happy with service and fault identified immediately. Mayukh extremely helpful

June 22, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're happy to hear that you were very satisfied with our service and that the problem was quickly found. We appreciate your positive feedback!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony’s support has been very much…

Tony’s support has been very much appreciated when purchasing a new phone with a new plan .hes made the process very easy to understand.
I am really grateful for his help !

June 7, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

HI Sophie.

We're really grateful for your positive feedback and appreciate you taking the time to share your experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tip top serviceTony was amazing excellent service…

Tony was amazing excellent service would highly recommend

June 7, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Lewis for helping me today

Thank you Lewis for helping me today. I was not able to do things at home but he did everything for me.

June 4, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Akiko,

 

This is really lovely to hear, thanks for the review!

 

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was very helpful

Mayukh was very helpful

June 2, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey *JJacqueline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly efficient and soo helpful…

Very friendly efficient and soo helpful Tony Glenn and Lauren were amazing.

May 13, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Elaine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony Glenn & Lauren are brilliantly…

Anthony Glenn & Lauren are brilliantly professional sales people …. All questions answered ….. queries explained ….. happy faces from all ….. conversation etc ….. I’m a very happy customer

May 13, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Deb,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was extremely helpful

Lewis was extremely helpful, did exactly what I needed in an emergency, even helped me set up my new phone. Extremely pleased with the service I received today.

May 11, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey there,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service at Welwyn Garden

Needed a new phone, after mine was damaged. Quick, easy service with options clearly explained. Appreciate the person I dealt with was not patronising and let me make my own decisions.
Thank you

May 10, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly service

Really friendly service. Very greatful for Mayukh's help in upgrading my phone!

May 4, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony went above and beyond

Tony was so helpful, I had smashed my phone and was so worried I would lose all my data but Tony made sure I didn't lose anything despite the challenges including me not knowing my passcodes. So patient and would always come back to store due to the level of service. Thank you

April 15, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis very helpful and polite

Lewis very helpful and polite

April 12, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Stewart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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