The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Written by the company
Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came to the shop to upgrade phone and a new contracts on three phones, difficult because we were on Three, and they have merged with Vodafone.
Staff have been brilliant, even though it took a while.

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup Very helpful and kind and managed to grt me my deal sorted

Reply from Vodafone UK - West Bromwich
Served by Jam and Gup moved from Three to Vodafone for a new handset package. Done with ease and understood everything

Reply from Vodafone UK - West Bromwich
Great transfer done by Riz very smooth and gave me an amazing deal

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Aaliah gave me a really good deal i was very happy with the deal and her service, i left with a big smile

Reply from Vodafone UK - West Bromwich
Knowledgeable staff, pleasant and polite, always good value for money

Reply from Vodafone UK - West Bromwich
Gup was great fixed my sim and saved me money on my bill all in a hastey manor

Reply from Vodafone UK - West Bromwich
Excellent deal and help from gup will always recommend him to anyone

Reply from Vodafone UK - West Bromwich
I'm very happy from the excellent service from Narinder. Thanks

Reply from Vodafone UK - West Bromwich
Spoke to kabz the other day helped me move over from tesco today top guy and happy birthday

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup and Ikky were amazing and got us a great deal wirh ease and saved us money

Reply from Vodafone UK - West Bromwich
Gup was great helped us bring our services from Three to Vodafone with ease. New phone sorted too

Reply from Vodafone UK - West Bromwich
Good too see him back in store he’s been missed
Excellent quality service

Reply from Vodafone UK - West Bromwich
Riaaz and Aaliah were great today, amazing customer service and gave me the best deals, definitely deserve a pay rise 🙌

Reply from Vodafone UK - West Bromwich
Came in for an upgrade met kabir he was a genius managed to sort me out a great deal where i am paying halve get this man a raise

Reply from Vodafone UK - West Bromwich
Great customer service from ikky, very attentive excellent service. Highly recommend!

Reply from Vodafone UK - West Bromwich
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.