The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Location
Switch locationUnit 29b New Square, B70 7PP West Bromwich, GB
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Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - West Bromwich
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
5.0
Excellent
895 reviews
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I came from the three store after…
I came from the three store after seeing it was closed. I had an issue with my phone and saw jamal who had moved from the three store he couldn't solve my issue but was very helpful and made my plan cheaper
July 1, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Johnathon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful! I had a scam call in the morning and they were able to explain my plan to me, the contracts that I have out and offer me a discount on my plan as I was due for an upgrade anyway.
Any other issues I’ll be coming back to this store
July 1, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Tammy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
It was great experience and very…
It was great experience and very helpful staff Narinder thank you
July 1, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Gagan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Narinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Retail adviser Narinder
Retail adviser Narinder . She is so humble and guide me in a very good way. I really like her customer service. Thank you for your help and support. 🥰
July 1, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Jagmeet,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A somewhat challenging afternoon…
A somewhat challenging afternoon transferring data but the Team were helpful and considerate. Thank you all.
June 30, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Guppy very…
Great customer service from Guppy very helpful,friendly and polite he also got me a cheaper deal and got me the details to cancel a tablet that’s broken and I’m still being charged for.
June 30, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Naomi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service by mariner credit to…
Very good service by mariner credit to the company
June 29, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Tane,
Thanks for the lovely review and fantastic support for mariner.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone/ Three broadband connection
Visited the Vodafone/ Three store at New Square, UK today to arrange a broadband connection as a new customer and had an excellent experience. The staff member was professional, knowledgeable, and took the time to explain the different packages, and contract option. The whole process was smooth and straightforward, and the broadband order was completed quickly. Very happy with the customer service and would recommend this store to anyone looking for broadband services.
June 29, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Sridhar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you Gurpreet for all your help…
Thank you Gurpreet for all your help today , excellent work
June 29, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service thank you to ikki and…
Excellent service thank you to ikki and gupa for their great service
June 27, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Tabassum,
Thanks for the lovely review and fantastic support for Ikki and Gupa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful pleasant to talk to I'd…
Very helpful pleasant to talk to I'd talk with her again
June 25, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - West Bromwich
Hey Amber,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
excellent service
June 24, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Chalal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service
great customer service, left with a great deal. staff are a credit to this store
June 23, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Poppy
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help great customer service
Amazing help great customer service
June 22, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Saralee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - West Bromwich
Hey Phillipa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - West Bromwich
Hey Amrik,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Bil today who was…
I was served by Bil today who was excellent
June 19, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Marek,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I have visited Vodafone
I have visited Vodafone today and Mr. Gopi attended us and helped us to choose good broadband plans. We are really happy with the customer service with him. He is so helpful and nice. thanks👍
June 18, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hi Manoj, thank you so much for your wonderful review and the amazing support you’ve shown for Gopi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Greet experience staff is very.
June 18, 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Yaas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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