The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Written by the company
Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excelent service ! Real beautiful girl, she explain anything you need to know!🙂

Reply from Vodafone UK - West Bromwich
Bilaal was very great and helped ne situ a Ene phone

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Friendly welcoming staff, always happy to help and explains things in ways for you to understand

Reply from Vodafone UK - West Bromwich
Aaliah was so very helpful even though her shift had finished, she remained to sort out 2 new phones and contracts for my son and myself.

Reply from Vodafone UK - West Bromwich
I was served by bil who helped me sort out my broadband

Reply from Vodafone UK - West Bromwich
Came into move my home broadband and number happy with the service I got from narinder explained everything

Reply from Vodafone UK - West Bromwich
Very good experience from guppi he helped me get a very good and cheap sim deal

Reply from Vodafone UK - West Bromwich
Got wonderful experience excellent customer service by Narinder

Reply from Vodafone UK - West Bromwich
Is been a good conversation and she helped me and explained very good all options

Reply from Vodafone UK - West Bromwich
Nurinder had been very professional and exceptional definitly will be continue my services with vodafone

Reply from Vodafone UK - West Bromwich
Aaliah was really helpful she got me a good deal im very happy

Reply from Vodafone UK - West Bromwich
Great customer service very lovely girl aaliah

Reply from Vodafone UK - West Bromwich
Bil served me an help me sort a new phone out

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup helped me get a new phone with ease, very good service

Reply from Vodafone UK - West Bromwich
Everyone is very friendly they have offered me deals and I have accepted them I have come out of my package with you fibre and now gone with Vida phone purely because it was bought to my attention which I would never have know great customer service

Reply from Vodafone UK - West Bromwich
Lovely service, straight to the point and sorted my issue

Reply from Vodafone UK - West Bromwich
Got a new Vodafone dongle today and the experience was seamless. The staff member who looked after me went above and beyond to make sure I was sorted. Friendly, professional, and excellent customer service all round. Thank you!

Reply from Vodafone UK - West Bromwich
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.