The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
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The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
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Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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Lovely service, straight to the point and sorted my issue

Reply from Vodafone UK - West Bromwich
Got a new Vodafone dongle today and the experience was seamless. The staff member who looked after me went above and beyond to make sure I was sorted. Friendly, professional, and excellent customer service all round. Thank you!

Reply from Vodafone UK - West Bromwich
It was great experience, everyone was very lovely.

Reply from Vodafone UK - West Bromwich
Guppy was amazing helped me getting a new phone and a tablet and even set it up ready for my niece

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Guppi helped me a lot in store helping me leave from EE and O2 To Vodafone
Ive now got 2 amazing sim deals and a broadband to power the house for the right price.
10/10 would recommend him to anybody

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
gup was great and transferred my package and info over with ease

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup was wicked and saved me a fortune on my overall package

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup was amazing helped me with a cheaper deal with haste and transferred all my data to my new phone

Reply from Vodafone UK - West Bromwich
Narinder was amazing today got a great sim only deal

Reply from Vodafone UK - West Bromwich
Gup was fab ! Nothing was too much trouble , very patient . Managed to get me better deals and cheaper price per month .

Reply from Vodafone UK - West Bromwich
Great personnel , always happy to help, and can't do enough for you.

Reply from Vodafone UK - West Bromwich
Bil was brilliant and helped me get a better contract

Reply from Vodafone UK - West Bromwich
Bil was very great an helped me sort put new sim

Reply from Vodafone UK - West Bromwich
I had a fantastic experience with GUP at Vodafone in West Bromwich. He explained everything clearly and professionally, and he did a very, very good job. He was patient, helpful, and made the whole process easy and stress-free. If I could, I would give him 10 stars instead of 5! Highly recommended.

Reply from Vodafone UK - West Bromwich
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