Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... See more
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... See more
Company replied
After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... See more
Company replied
Danna from Bolivia is so professional and her helpful advice sorted out my ongoing issues. She recommended new products to upgrade my price plan. You should be happy to have her par of your team ve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
538 reviews
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Reply from Vodafone UK - White City
Hi Alexandru,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful. Knew what she was discussing and listened to what we said
March 7, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was assisted very well and nicely by Rumana
I was assisted very well and nicely!
March 6, 2025
Unprompted review
Reply from Vodafone UK - White City
We appreciate your five star review, Amie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So efficient
Kadz was So efficient, so kind, so helpful and made the experience a delight.
March 6, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Mike,
It's great to see your kind words for Kadz, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hi was so great to explain me all that…
Hi was so great to explain me all that new benigit with Vodafone.
Very friendly customer service.
5 🌟
March 3, 2025
Unprompted review
Reply from Vodafone UK - White City
Hello Gopal,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Danna took her time explaining and…
Danna took her time explaining and helping me with the best deal for me
Thank you! Great service :)
February 27, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Filipe,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service from Danna
February 27, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Justin,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Danna was very pleasant to deal with…
Danna was very pleasant to deal with and did her best to ensure we got the best deal possible. Couldn't have been nicer or more accommodating
February 27, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Pat,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Munaim was an amazing advisor and he…
Munaim was an amazing advisor and he was able to offer me an great deal. Would definitely recommend coming to this store as they are so helpfil
February 26, 2025
Unprompted review
Reply from Vodafone UK - White City
Hello, Omar,
Thanks for letting us know what an amazing job Munaim did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Asmaa
Great experience with Asmaa, very helpful advice
February 22, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Helen,
Thanks for letting us know what an amazing job Asmaa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wow what great service from Stefan knew…
Wow what great service from Stefan knew exactly what I wanted was very informative and gave me lots of options. He found the best sim deal and the best thing it was hassle free GREAT SERVICE.
February 21, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Lee,
Thanks for letting us know what an amazing job Stefan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and helpful service
Friendly and helpful service. Found a great deal.
February 18, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Larisa for receiving us…
Thank you to Larisa for receiving us today she did an amazing job , proposed me the best offers and was just the nicest human being ever. She was really trying to help and propose the best deals. I recommend the place !
February 18, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Nourhane. Thank you for your review for Larisa. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephan was very professional and…
Stephan was very professional and helped us with a new plan for my wife and also helped us set up our sims, journey was smooth and surprisingly he set up me and my wife's e sim very sufficiently. Thank you Stephan
February 18, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Amru,
Thanks for your review for Stephan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - White City
Hi Ahhlam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Customer Services and Great…
Excellent Customer Services and Great Explanations from Soha.
February 17, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Firdaus, thanks for letting us know about Soha's gret service 😊 All the best, The Vodafone Social Media Team
Tyler from Westfield
Tyler from Westfield was so helpful. His personality and kindness made our experience very pleasant. One of the best customer service experiences I’ve ever had. I wish him all the best in his career.
February 14, 2025
Unprompted review
Reply from Vodafone UK - White City
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Asmaa- fantastic service & a service star
Asmaa- fantastic service. She was super helpful talking through all the different options available and helping me make the decision to switch from Tesco to Vodafone.
Can’t recommend her enough she’s a star.
February 12, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Sean,
We’re glad to hear you found the best deal for you, when visiting Asmaa in store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lovely costumes service
A lovey young lady, amazing manners, very patient.lovely smile.asmaa
February 12, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Maria,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic Service
Ravi and Asmaa (Westfield London Branch) were absolutely fantastic. Resolved a very complicated issue. They went all out to sort it. V happy customer
February 12, 2025
Unprompted review
Reply from Vodafone UK - White City
Hi there,
This is a great review for Ravi and Asmaa. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
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