Vodafone UK - Widnes Reviews 

540
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


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Rated 5 out of 5 stars

Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more

Company replied

Rated 5 out of 5 stars

Pleasant interaction with Bethany in-store, very knowledgeable, was super helpful and helped me decide to upgrade current phone. Helped me walk away paying less for more. Highly recommend using this... See more

Company replied

Rated 5 out of 5 stars

Our sales person Bethany was really clear and professional,made the process easy and stress free and no pressure at all. Credit to the company

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


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  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

540 reviews

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5.0

All reviews

(540)

40,642 reviews in the last 12 months

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Rated 5 out of 5 stars

We came in to the widnes store and…

We came in to the widnes store and spoken to ash , about our bill being higher, ash explained everything in detail and advised us on the roam and got a new deal with roaming on it so we won't get any higher bills again many thanks ash

October 11, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley great customer service helpful…

We visited the widnes shop and was served by Ashley great customer service helpful didn't try to pressure us into anything we didn't want . Sorted out a deal for us promptly and made us feel like a valued customer. Thank you Ashley 100% customer service 👍

October 6, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was amazing

Jonny was amazing, super knowledgable and helpful.

October 3, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful in store today…

Connor was very helpful in store today sorted our phones out and gave us our upgrade with no issues at all. Nice friendly service

October 2, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny is Great 🌟

Jonny is knowledgeable, professional and a lovely person to deal with, highly recommend 🌟🌟🌟🌟🌟

October 1, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Denise,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support and service from Ron…

Excellent support and service from Ron yesterday. Helped us navigate changing from business to personal contract and ownership of phone explaining simply all the steps we needed to take to action the change

September 30, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ronald was extremely friendly and…

Ronald was extremely friendly and knowledgeable and also saved us a lot of money !

September 30, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Beth,

Thanks for the lovely review and fantastic support for Ronald. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a wonderful man

What a wonderful man. Refreshing to have such knowledge in one place. Knew exactly what I needed and explained the process perfectly. Would definitely recommend

September 29, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had the pleasure of dealing with Ron…

Had the pleasure of dealing with Ron today at the Widnes store. He was extremely helpful and advised me of all the offers available at the price range I suggested. I am happy with my new phone and tariff,would highly recommend.
Thanyou

September 28, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Helen,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very helpful and nice

September 27, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Bella,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was brilliant and very well…

Johnny was brilliant and very well spoken. I got myself a new watch and iPhone and couldn’t be happier

September 27, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Liam,
Thanks for the lovely review and fantastic support for Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was great

Connor was great, he really helped and understood what my needs were! He made the transition as easy as possible and sorted my issue out which was my own mistake! Thanks Connor

September 21, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Ronald ( Ron )

Ron was so helpful and friendly. He served us with great knowledge and answered all our questions patiently. Thank you Ron xx

September 20, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely young man Jonathan

Lovely young man Jonathan
Nothing was too much trouble for him
Thank you so much :) always helpfull and friendly

September 17, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. Thank you for your review for Jonathan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was a great help

September 11, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by Ash

Great customer service by Ash
Clear , knowledgeable and concise.
No pressure, will definitely recommend.

September 11, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was brilliant and very reliable

Ash was brilliant and very professional. Credit to the Vodafone store

Quick, easy, reliable

September 11, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called to upgrade phone,

Called to upgrade phone,, fast friendly service, would recommend to family and friends.

September 11, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was able to figure out the issues…

Ash was able to figure out the issues we were having online and over the phone with Vodafone and assist us in store to get the best deal for us. He was able to get my broadband and sim card swapped and get us a good deal for both.

September 7, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience in store and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was amazing been coming here for…

Jonny was amazing been coming here for 3 years had Jonny everytime, so happy with the customer service from him Every-time.

Credit to the team x

September 6, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We appreciate your continued patronage over the past three years. We're happy to hear that you've consistently received amazing customer service. Thank you for your feedback; it means a lot to our team!

Thanks,
Vodafone Social Media Team

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