Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
Pleasant interaction with Bethany in-store, very knowledgeable, was super helpful and helped me decide to upgrade current phone. Helped me walk away paying less for more. Highly recommend using this... See more
Company replied
Our sales person Bethany was really clear and professional,made the process easy and stress free and no pressure at all. Credit to the company
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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We came in to the widnes store and spoken to ash , about our bill being higher, ash explained everything in detail and advised us on the roam and got a new deal with roaming on it so we won't get any higher bills again many thanks ash

Reply from Vodafone UK - Widnes
We visited the widnes shop and was served by Ashley great customer service helpful didn't try to pressure us into anything we didn't want . Sorted out a deal for us promptly and made us feel like a valued customer. Thank you Ashley 100% customer service 👍

Reply from Vodafone UK - Widnes
Jonny was amazing, super knowledgable and helpful.

Reply from Vodafone UK - Widnes
Connor was very helpful in store today sorted our phones out and gave us our upgrade with no issues at all. Nice friendly service

Reply from Vodafone UK - Widnes
Jonny is knowledgeable, professional and a lovely person to deal with, highly recommend 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Widnes
Excellent support and service from Ron yesterday. Helped us navigate changing from business to personal contract and ownership of phone explaining simply all the steps we needed to take to action the change

Reply from Vodafone UK - Widnes
Ronald was extremely friendly and knowledgeable and also saved us a lot of money !

Reply from Vodafone UK - Widnes
What a wonderful man. Refreshing to have such knowledge in one place. Knew exactly what I needed and explained the process perfectly. Would definitely recommend

Reply from Vodafone UK - Widnes
Had the pleasure of dealing with Ron today at the Widnes store. He was extremely helpful and advised me of all the offers available at the price range I suggested. I am happy with my new phone and tariff,would highly recommend.
Thanyou

Reply from Vodafone UK - Widnes
Johnny was brilliant and very well spoken. I got myself a new watch and iPhone and couldn’t be happier

Reply from Vodafone UK - Widnes
Connor was great, he really helped and understood what my needs were! He made the transition as easy as possible and sorted my issue out which was my own mistake! Thanks Connor

Reply from Vodafone UK - Widnes
Ron was so helpful and friendly. He served us with great knowledge and answered all our questions patiently. Thank you Ron xx

Reply from Vodafone UK - Widnes
Lovely young man Jonathan
Nothing was too much trouble for him
Thank you so much :) always helpfull and friendly

Reply from Vodafone UK - Widnes
Great customer service by Ash
Clear , knowledgeable and concise.
No pressure, will definitely recommend.

Reply from Vodafone UK - Widnes
Ash was brilliant and very professional. Credit to the Vodafone store
Quick, easy, reliable

Reply from Vodafone UK - Widnes
Called to upgrade phone,, fast friendly service, would recommend to family and friends.

Reply from Vodafone UK - Widnes
Ash was able to figure out the issues we were having online and over the phone with Vodafone and assist us in store to get the best deal for us. He was able to get my broadband and sim card swapped and get us a good deal for both.

Reply from Vodafone UK - Widnes
Jonny was amazing been coming here for 3 years had Jonny everytime, so happy with the customer service from him Every-time.
Credit to the team x

Reply from Vodafone UK - Widnes
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