Vodafone UK - Widnes Reviews 

539
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more

Company replied

Rated 5 out of 5 stars

Pleasant interaction with Bethany in-store, very knowledgeable, was super helpful and helped me decide to upgrade current phone. Helped me walk away paying less for more. Highly recommend using this... See more

Company replied

Rated 5 out of 5 stars

Our sales person Bethany was really clear and professional,made the process easy and stress free and no pressure at all. Credit to the company

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


Company details


Contact info

  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(539)

40,184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Beth was so helpful. Have a wonderful Christmas

November 22, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Lara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bethany was a great help today and…

Bethany was a great help today and sorted me out.

November 17, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was very helpful

Beth was very helpful and took me through the buying process step by step.
It was much better buying a new mobile in store than online

November 17, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Feedback for Ash in Widness

Ash was very patient, answered all my questions , understood what I needed and helped me find a good deal. Great reflection on the business!

November 16, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 service from Ash

Ash was excellent. Very informative and helpful when upgrading my device. 10/10 service and a credit to the Widnes branch.

November 12, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the upgrade and service you received. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service , very knowledgeable, friendly

November 12, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're so happy to hear that you had such a positive experience with our team, and we appreciate your fantastic feedback. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Well Jonny was just amazing

Well Jonny was just amazing. He helped us with everything and made it so fun aswell! We will definitely come back.
From Mae and Nat x

November 8, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're so happy that you had such a wonderful and fun experience. We appreciate your kind words and are already looking forward to your return! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was super helpful and friendly

Jonny was super helpful and friendly. Sorted a number of things for me with a smile

November 8, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks

Thanks! Very professional!

November 8, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick helper

Very nice and helpful

November 8, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're so glad we could be helpful! Thank you for your kind words and positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Couldn’t ask for a more helpful sales…

Couldn’t ask for a more helpful sales advisor in the Widnes Vodafone store. Ash saved me money on 2 contracts as I messed up and ordered them on line he fixed it for me and he found me the most amazing deal on both phones. Thankyou so much.

November 8, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that our service was so helpful and that you had such a positive experience in our store. We appreciate you sharing your lovely feedback with us and are so glad that we could find a great deal for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was a great help

Ash was a great help, thank you!

November 7, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was vefy informative and easy to…

Ash was vefy informative and easy to talk to. He looked after me regarding what i needed i would recomend ash to anybody who needs a new contract or mobile.

November 7, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash explained everything that was…

Ash explained everything that was required and would recommend anyone to call into Vodafone Widnes

November 5, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was really helpful

Ashley was really helpful, kind an polite. Looked for the best deal and made everything easy

October 30, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad everything was easy! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was really helpful and gave me a…

Ron was really helpful and gave me a good deal

October 25, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We appreciate your positive feedback and are so happy to hear that you had a great experience. We are grateful for your support. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Went into widnes store today to get phone upgraded to which I was help by a gentleman Ronald, I get easily confused about deals but Ronald talked me through everything and was very helpful

October 24, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ash and Bethany were amazing. I will be returning soon for more new phones.

October 20, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash made everthing simple very quick…

Ash made everthing simple very quick service no messing about

October 19, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was boss 5 stars laaaa

October 13, 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look