Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that... See more
Company replied
Location
Switch locationUnit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Widnes
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
5.0
Excellent
567 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So quick and easy
So quick and easy! Beth was such a help in getting my old phone sent off for trade in!
February 9, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Stephanie,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always come to see Johnny when we come…
Always come to see Johnny when we come in for the excellent service
February 9, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Clare,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No issues ,
No issues ,
But a good coffee in store would make the experience great 😊
February 8, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer satisfaction
All the guys in this store at Widnes have shown excellent customer service, showing real knowledge to all products available in store, nothing is too much trouble.
Not purchasing my trade-in at the store the after sales service was 1st class, I will definitely return for my next trade in, thanks to Ron, Tony & Ash and all.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hi Ann,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ron, Tony & Ash—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ash was great sorted a new deal out…
Ash was great sorted a new deal out even tho he had system problems thanks again ash
February 4, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Steven,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great help all questions answered with…
Great help all questions answered with no fuss thanks alor for your help beth 😊
February 1, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Widnes branch today to…
I visited the Widnes branch today to upgrade my phone contract and broadband. Ronald dealt with everything I needed thoroughly, efficiently and had brilliant customer service. I will use this branch for any future visits I may need.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful and expedient
Very helpful and expedient
Polite and courteous.
Please thank Bethany for her help.
Much appreciated.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ron has been more then helpful
Ron has been more then helpful with setting up my full fibre broadband. After so many companies refusing or messing about, Ron was able to help.
January 27, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Chiana,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ron was very helpful and extremely…
Ron was very helpful and extremely supportive and cheerful and polite
Thank you Ron
January 27, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Martin,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Johnny was amazing thanks so much
Johnny was amazing thanks so much!
Tommy and Evie
January 23, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Evie,
Thanks for the lovely review and fantastic support for Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash the sales advisor was great
Ash the sales advisor was great! So helpful ! Can’t thank him enough🫶🏻
January 20, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Mia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronald was very helpful and…
Ronald was very helpful and knowledgeable on what we required. The whole process was dealt with professionally.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Lee,
Thanks for the lovely review and fantastic support for Ronald.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Widnes
Hey Scott,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the Vodafone shop in Widnes…
Went to the Vodafone shop in Widnes because our contracts was all mixed up thank god for ash !!!! His help was unbelievable sorted everything out for us so helpful 10/10 fo customer service
January 17, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service staff we…
Excellent customer service staff were great very knowledgeable and fast thank you to Ash for the quality service.
January 16, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey there,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Johny was a great help sorted…
Johny was a great help sorted everything out. Quick easy painless
January 16, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Henry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ash was brilliant and helped with…
Ash was brilliant and helped with everything I needed thanks for making the switch easy
January 14, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Toni,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff
Really helpful staff (Ash) got a better deal than expected really helpful and explained everything in detail
January 13, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hi Craig,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ash—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
My daughter and I were assisted by…
My daughter and I were assisted by Bethany, who was extremely helpful, friendly, and easy to talk to. She explained the phone plans clearly and took the time to find the best deal for us. I was very satisfied with the service, and my daughter is extremely happy with her new phone.
January 9, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hi Eva,
Thank you so much for your wonderful review and the amazing support you’ve shown for Bethany—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.