Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... See more
Company replied
Location
Switch locationUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... See more
Company replied
The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
Company replied
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wigan
Written by the company
Contact info
Unit 33,Grand Arcade, WN1 1UG, Wigan, United Kingdom
4.8
Excellent
232 reviews
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Great customer service
Tom was very informative and helped me get a great deal on a second phone. I will be back for home broadband when my current contract with sky is up.
January 26, 2024
Unprompted review
Reply from Vodafone UK - Wigan
Hi Caggers. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum vost sorted issue within minute…
Callum vost sorted issue within minute and I was major stressed
Definitely recommend
January 7, 2024
Unprompted review
Reply from Vodafone UK - Wigan
Hi Dianne. Thank you for your review for Callum. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service done with a smile…
Fantastic service done with a smile from Tom at the Wigan branch
January 6, 2024
Unprompted review
Reply from Vodafone UK - Wigan
Hi Adele. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, made everything clear and simple and managed to get great discounts on my deal
January 6, 2024
Unprompted review
Reply from Vodafone UK - Wigan
Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wigan
Hi Dave. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom & Callum were really helpful and…
Tom & Callum were really helpful and showed me different options for phones and what would suit my needs. Wouldn't have known what to do without them
December 13, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Wigan store
Went into the wigan store to trade in my old phone and receive help with an issue with my entertainment plan. John the store manager was really helpful and polite in helping me sort this problem out.
December 9, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Daniel,
Thanks for letting us know what an amazing job John did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very quick and helpful sorting my…
Very quick and helpful sorting my upgrade
December 8, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Steph,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
December 8, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Pavel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom was great!
Tom was really friendly, really informative and helpful! He is a credit to Vodafone. Not only was he really attentive in our appointment but he was also really attentive to other customers in the shop that were waiting whilst he helped me with my purchase which was made really easy with his expertise.
November 11, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Laura,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
5* for Tom
Tom was Very helpful explained everything very thoroughly, made the experience a breeze.
November 11, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Lee,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant customer service.
Came in to change my contract over from 02. Was surprised at how quick and easy it was. 10/10
November 11, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Bronwyn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Got everything sorted for me.
November 2, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Craig,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Josh is a lovely guy
Josh is a lovely guy, and very helpful, very smiley and happy guy
October 7, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Sonia,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful customer service thank you…
Very helpful customer service thank you John for making our experience good today
October 7, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hey Georgia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wigan
Hi Paschal. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service John was very…
Good customer service John was very patient and helpful with me .
October 5, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Linda,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helped me with questions on my 📱 ne
September 15, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Joseph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speedy service and very personable and…
Speedy service and very personable and knowledgeable.
September 15, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi Maureen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received good service with a positive…
Received good service with a positive attitude.. thankyou so much
August 23, 2023
Unprompted review
Reply from Vodafone UK - Wigan
Hi, It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
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