Vodafone UK - Wilmslow Reviews 

225
TrustScore 5 out of 5

4.9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


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Rated 5 out of 5 stars

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more

Company replied

Rated 5 out of 5 stars

Amazing staff leon and paddy so much fantastic customer service nothing too much trouble thank you

Company replied

Rated 5 out of 5 stars

Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Company replied


Company details


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  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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4.9

All reviews

(225)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Kev for great service helping me…

Thanks Kev for great service helping me with my email issue. Always great service in Vodafone Wilmslow

September 8, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Nickolay,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Kev for your help in Vodafone…

Thanks Kev for your help in Vodafone WILMSLOW today.

September 2, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

We're happy to hear that you had a positive experience during your visit to our Vodafone store in Wilmslow.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came Into The Wilmslow Store and Spoke…

Came Into The Wilmslow Store and Spoke To Leon About A New Plan - He Sorted This For Me With No Issues - Would Definitely Recommend Coming In And Talking To The Guys For Any Upgrades etc

August 15, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon and Chrissie provided a great…

Leon and Chrissie provided a great customer service when I switched to my new iPhone. The journey was seamless. I will be back. Thank you again!

August 9, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Excellent service from Leon. He listened to our requirements for a 5g router and provided us with the best option which works great. Will be switching to Vodafone for our mobiles also once our contracts are up.

August 2, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was amazing today in the wilmslow…

Leon was amazing today in the wilmslow store today. Extremely helpful and attentive. Helped me with my upgrade and saved me loads of money as well!
Very informative as well as accommodating.
Jess was also really lovely and helpful.
I drove an hour to get to the store today and it was worth it.
Thankyou Leon.
Definitely recommend anyone wanting a new phone or help with one to go into Vodafone store wilmslow to do it.

August 1, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was amazing super helpful…

Jessica was amazing super helpful explained everything perfectly organised a new phone and set it all up for me she was very patient and helpful and was very knowledgeable x

August 1, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Abby,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

From the moment I entered the store I…

From the moment I entered the store I was greeted by a gentleman, Kevin, who was attentive and made clear the various options of obtaining a new phone and new contract as I was out of contract but still with Vodafone. I explained that my partner was with O2 and I I wanted to compare. After spending a painful 30 minutes with the people at O2 I returned to deal the deal. It wasn’t about price it was about service. Kevin had it in bucket loads. I’m a very happy customer and will recommend to others . Thank you Kevin from the Wilmdlow store. Peter

July 21, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Peter,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service at Vodaphone Wilmslow I just renewed my contract at the…

I just renewed my contract at the Vodafone shop in Grove Street, Wilmslow. Dealt with Leon who was very efficient and found me the exact contract I needed very quickly. Excellent service!

July 15, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Rosemarie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was so helpful setting up a new…

Leon was so helpful setting up a new account and upgrades on our previous accounts. Really informative. Explained everything and super patient with us as we went through all the options.

July 12, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Colleen, ​

Thanks for the lovely review and fantastic support for Leon. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone in Wilmslow

I went into Vodafone in Wilmslow having had a legacy issue on my contract whereby Vodafone Manchester had not informed me of an upgrade fee, and had also failed to make me aware of some additional costs. Leon took the time to sit down with me and provided excellent customer service in-store, for which I am grateful.

July 12, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Paul,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2 or via X at https://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon has been SO helpful

Leon has been SO helpful, couldn't have asked for anymore when we came in.
Sorted all our plans out and it was such a great experience.

Thankyou very much.

July 12, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess was polite

Jess was polite, informative and patient. She is delightful.

July 3, 2025
Unprompted review
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Reply from Vodafone UK - Wilmslow

Hey Sarah,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful, served by Leon in wilmslow, great service

July 3, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Leon—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Leon…

Leon was great at explaining everything and made finding a solution easy and stress free.

June 23, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi Charlotte. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service

Kevin was wonderful. Excellent service very knowledgable & patient. Highly recommend him.

June 10, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi Elizabeth. Thank you for your review for Kevin. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service at Vodaphone Wilmslow…

Brilliant service at Vodaphone Wilmslow this morning! Kev was really helpful and knowledgeable. Thank you!

June 10, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi Felicity.

Thanks for the lovely review and fantastic support. We're happy to hear that you found the service helpful.

Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was clear and concise with all my…

Leon was clear and concise with all my questions and was able to provide an excellent package

June 9, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey David,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was a great help

Leon was a great help. Sorted out a minor things including a better deal

June 7, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi Steven.

We're happy to hear that Leon was able to assist you and provide a better deal.

Thank you for sharing your positive experience with us
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon

Leon - super efficient, clear and able to offer package suitable not just the most expensive

June 6, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi Matthew, we are pleased to hear about your positive recent experience with Leon. It's great to hear Leon was able to find you a package that was suited to you. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

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