Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
Jake at the Wilmslow store went above and beyond to help me yesterday. I needed assistance with my elderly mother's broken phone and he gave all the help he could within the constraints of data protec... See more
Company replied
Absolutely amazing service Leon has such a great product knowledge gave honest advice on a plan to suit my needs for a new mobile package and advice on broadband plan Patient and kind great service... See more
Company replied
Leon, was super friendly and helpful. So professional but quite understanding of my needs. He fixed my phone for me, mobile data, was not working. Leon then helped me to navigate the choices for chang... See more
Company replied
Written by the company
42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service by Leon could not fault him at all, very polite and professional.

Reply from Vodafone UK - Wilmslow
Jess In Wilmslow, Delivering Great Service, the team in Wilmslow have always been amazing, going above and beyond matter what the issue/enquiry , a credit to Vodafone

Reply from Vodafone UK - Wilmslow
Me and my Husband went into store on Saturday to discuss his upgrade options, we have previously had bad experiences with renewals etc but Leon made it super easy, broke the options down effectively and made the whole process seamless, we know where to go for any advice in the future 10/10

Reply from Vodafone UK - Wilmslow
Popped into the Wilmslow store on Saturday regarding a roaming enquiry for the Carribbean, spoke to Leon who guided me and my partner through all the options, advised on charges and what would be best to do for the trip to avoid any large bills, we will definitely be back to renew our plans and move our broadband when they are due, amazing service and cannot recommend enough

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Paddy In Wilmslow helped me with my boarding passes on my device great service

Reply from Vodafone UK - Wilmslow
Paddy… helped me restore email account and reset procedures for me. Very helpful very professional and very patient!
Thank you PADDY

Reply from Vodafone UK - Wilmslow
Jess was very very helpful and made the experience a pleasant one.

Reply from Vodafone UK - Wilmslow
Paddy from Vodafone Wilmslow was absolutely brilliant! Even saved me money.

Reply from Vodafone UK - Wilmslow
Visited The Wilmslow Store Regarding Running Out Of Data, Leon Resolved The Issue Via A New Plan And Exemplary Customer Service

Reply from Vodafone UK - Wilmslow
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Reply from Vodafone UK - Wilmslow
Leon was fantastic! Highly knowledgeable, extremely professional and superb customer care skills. Worked diligently to get my phone setup and helped with accessories too

Reply from Vodafone UK - Wilmslow
Very impressed with the service I received in store today. My problem was resolved and I received great advice on a new product I wanted. Jess in Wilmslow was super knowledgeable and helpful. Excellent experience. Well done Vodafone!

Reply from Vodafone UK - Wilmslow
Paddy in Wilmslow branch helped me update my iCloud payments and helped me with the phone

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Leon is very knowledgeable, great to deal with and secured my new sim deal and home broadband, highly recommend

Reply from Vodafone UK - Wilmslow
Paddy was very helpful in replacing the broken screen protector with a new one.

Reply from Vodafone UK - Wilmslow
Very easy to deal with and explored all my options. Being able to chat things through with a friendly, knowledgeable person was much easier than trying to order online or through a chat facility.

Reply from Vodafone UK - Wilmslow
Jessica was really helpful and knowledgeable highly recommended

Reply from Vodafone UK - Wilmslow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.