Vodafone UK - Wilmslow Reviews 

232
•
TrustScore 5 out of 5

4.9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB

•

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Rated 5 out of 5 stars

Can’t thank the staff at Vodafone Wilmslow enough for their service. They customer service skills were second to none and were a pleasure to deal with. Would highly recommend this shop 100% and will... See more

Company replied

Rated 5 out of 5 stars

Paddy was a saving grace today, so grateful for all the kind help he gave to me, so good to have personal access to Vodafone Human connection 🙏🏻

Company replied

Rated 5 out of 5 stars

Leon is such a personable, friendly and clever guy. Nothing is too much trouble for him, has helped me on several occasions with tech and packages for my phone and broadband. Highly recommend him and... See more

Company replied

Rated 5 out of 5 stars

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more

Company replied


Company details


Contact info

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t thank the staff at Vodafone…

Can’t thank the staff at Vodafone Wilmslow enough for their service. They customer service skills were second to none and were a pleasure to deal with. Would highly recommend this shop 100% and will always return. Honest, Polite, understanding and explained everything slowly and thoroughly. Well done Team Wilmslow

Julie and Steve

September 25, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy was a saving grace today

Paddy was a saving grace today, so grateful for all the kind help he gave to me, so good to have personal access to Vodafone

Human connection 🙏🏻

September 22, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Bells,

Thanks for the lovely review and fantastic support for Paddy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy great service he helped me fix my…

Paddy great service he helped me fix my Samsung tablet that went wrong

September 22, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Ken,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon is such a personable

Leon is such a personable, friendly and clever guy. Nothing is too much trouble for him, has helped me on several occasions with tech and packages for my phone and broadband. Highly recommend him and all he does to help me and his customers.

August 26, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey there,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in the Wilmslow store go…

The staff in the Wilmslow store go above and beyond to solve any technical issues. They are reassuring and you get fantastic help and support should you need it. Nothing is too much trouble. Was with 02 for years and received next to no help and was over sold products I didn’t need.

August 25, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Jonanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Leon was amazing

Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query

August 21, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Diane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff leon and paddy so much…

Amazing staff leon and paddy so much fantastic customer service nothing too much trouble thank you

August 11, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy was amazing

Paddy was amazing! Very helpful and informative.

August 3, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Jill,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was very helpful!

Leon was very helpful!

July 28, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon helped me with my plan

Leon helped me with my plan, helped me with my options considering I will be travelling abroad and found a plan that suits my needs, top service and would highly recommend for anyone that is in the area and needs to make changes to their plan or needs advice

July 25, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store manager

The store manager, Patrick (Paddy) has been very informative and helpful!

July 23, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Victor,

Thanks for the lovely review and fantastic support for Patrick.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and informative- really…

Very helpful and informative- really good experience. Dealt with Leon.

July 20, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from Leon he…

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent service!

July 7, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Becki,

Thanks for the lovely review and fantastic support for Leon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into your wilmslow store after…

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat.

Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Excellent customer service that can’t be beaten! Brilliant!!!!

June 24, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Nadia,

Thanks for the lovely review and fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy saved the day

Paddy saved the day!
My sim wasn’t working after getting a new phone and Paddy got it sorted!

June 18, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Vodafone Customer.

Not used Vodafone before, so decided to give them a try at the end of my previous contract. Leon and Jess could not have been more pleasant or helpful. There are a lot of places that should be aiming for this level of customer service. Thank you very much!

June 3, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Rob,
Thanks for the lovely review and fantastic support for Leon and Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Once again paddy and Jess in Wilmslow…

Once again paddy and Jess in Wilmslow store great service. Nothing is too much trouble and will 100% would recommend to go to Vodafone wilmslow.

June 8, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Georgina,

Thanks for the lovely review and fantastic support for Paddy and Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Leon…

Excellent customer service by Leon could not fault him at all, very polite and professional.

May 30, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Alex,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess In Wilmslow

Jess In Wilmslow, Delivering Great Service, the team in Wilmslow have always been amazing, going above and beyond matter what the issue/enquiry , a credit to Vodafone

May 29, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Milly,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Me and my Husband went into store on…

Me and my Husband went into store on Saturday to discuss his upgrade options, we have previously had bad experiences with renewals etc but Leon made it super easy, broke the options down effectively and made the whole process seamless, we know where to go for any advice in the future 10/10

May 30, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Cheryl,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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