Vodafone UK - Wilmslow Reviews 

225
TrustScore 5 out of 5

4.9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more

Company replied

Rated 5 out of 5 stars

Amazing staff leon and paddy so much fantastic customer service nothing too much trouble thank you

Company replied

Rated 5 out of 5 stars

Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Company replied


Company details


Contact info

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(225)

41,572 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited The Wilmslow Store Regarding…

Visited The Wilmslow Store Regarding Running Out Of Data, Leon Resolved The Issue Via A New Plan And Exemplary Customer Service

April 13, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey There,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon from Wilmslow store helped me so…

Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

April 7, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

fast and solution-oriented

March 25, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Burak,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was fantastic

Leon was fantastic! Highly knowledgeable, extremely professional and superb customer care skills. Worked diligently to get my phone setup and helped with accessories too

March 14, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Muzna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very impressed with the service I…

Very impressed with the service I received in store today. My problem was resolved and I received great advice on a new product I wanted. Jess in Wilmslow was super knowledgeable and helpful. Excellent experience. Well done Vodafone!

March 14, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Asna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy in Wilmslow branch helped me…

Paddy in Wilmslow branch helped me update my iCloud payments and helped me with the phone

March 12, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Christopher, ​

Thanks for the lovely review and fantastic support for Paddy. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistant

Very helpful assistant

March 7, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Nicola,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon is very knowledgeable

Leon is very knowledgeable, great to deal with and secured my new sim deal and home broadband, highly recommend

March 7, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy was very helpful in replacing the…

Paddy was very helpful in replacing the broken screen protector with a new one.

February 28, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service and a Good Deal

Very easy to deal with and explored all my options. Being able to chat things through with a friendly, knowledgeable person was much easier than trying to order online or through a chat facility.

February 28, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Joanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great informative service …

Jessica was really helpful and knowledgeable highly recommended

February 21, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Gaynor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing service Leon has…

Absolutely amazing service Leon has such a great product knowledge gave honest advice on a plan to suit my needs for a new mobile package and advice on broadband plan
Patient and kind great service given
Thank you

February 16, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hi ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Leon —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top level service

Jessica was very thorough, knowledgeable, friendly and helpful.
A credit to Vodafone and to its customer service (just like all the staff at that store!).
This is exactly the reason why I prefer to pop into a Vodafone store rather than do it online.

February 4, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wilmslow store

Just visited the Wilmslow store .Leon was so helpful . What’s breath of fresh air thank you

January 30, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Bernadette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy has been amazing and patient…

Paddy has been amazing and patient couldn’t have been more helpful.

January 29, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Dawn,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon the Professional

I had showed up without an appointment and was greeted with class and professionalism by Leon. He quickly understood my situation and sorted me with a gigacube and SIM with ease.

January 26, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Samuel,

Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from paddy and leon…

Excellent service from paddy and leon in the wilmslow store, sorting my data transfer with no issues at all

January 23, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Kay,

Thanks for the lovely review and fantastic support for Paddy and Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by paddy.

Fantastic service by paddy.

January 22, 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Wilmslow shop first class…

Brilliant Wilmslow shop first class service Kevin Vodaphone Wilmslow thank you

December 23, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess was unbelievably helpful

Jess was unbelievably helpful. Give her a raise!

December 23, 2025
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Bruce,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look