Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
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Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more
Company replied
Amazing staff leon and paddy so much fantastic customer service nothing too much trouble thank you
Company replied
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
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42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom
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Visited The Wilmslow Store Regarding Running Out Of Data, Leon Resolved The Issue Via A New Plan And Exemplary Customer Service

Reply from Vodafone UK - Wilmslow
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Reply from Vodafone UK - Wilmslow
Leon was fantastic! Highly knowledgeable, extremely professional and superb customer care skills. Worked diligently to get my phone setup and helped with accessories too

Reply from Vodafone UK - Wilmslow
Very impressed with the service I received in store today. My problem was resolved and I received great advice on a new product I wanted. Jess in Wilmslow was super knowledgeable and helpful. Excellent experience. Well done Vodafone!

Reply from Vodafone UK - Wilmslow
Paddy in Wilmslow branch helped me update my iCloud payments and helped me with the phone

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Leon is very knowledgeable, great to deal with and secured my new sim deal and home broadband, highly recommend

Reply from Vodafone UK - Wilmslow
Paddy was very helpful in replacing the broken screen protector with a new one.

Reply from Vodafone UK - Wilmslow
Very easy to deal with and explored all my options. Being able to chat things through with a friendly, knowledgeable person was much easier than trying to order online or through a chat facility.

Reply from Vodafone UK - Wilmslow
Jessica was really helpful and knowledgeable highly recommended

Reply from Vodafone UK - Wilmslow
Absolutely amazing service Leon has such a great product knowledge gave honest advice on a plan to suit my needs for a new mobile package and advice on broadband plan
Patient and kind great service given
Thank you

Reply from Vodafone UK - Wilmslow
Jessica was very thorough, knowledgeable, friendly and helpful.
A credit to Vodafone and to its customer service (just like all the staff at that store!).
This is exactly the reason why I prefer to pop into a Vodafone store rather than do it online.

Reply from Vodafone UK - Wilmslow
Just visited the Wilmslow store .Leon was so helpful . What’s breath of fresh air thank you

Reply from Vodafone UK - Wilmslow
Paddy has been amazing and patient couldn’t have been more helpful.

Reply from Vodafone UK - Wilmslow
I had showed up without an appointment and was greeted with class and professionalism by Leon. He quickly understood my situation and sorted me with a gigacube and SIM with ease.

Reply from Vodafone UK - Wilmslow
Excellent service from paddy and leon in the wilmslow store, sorting my data transfer with no issues at all

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Brilliant Wilmslow shop first class service Kevin Vodaphone Wilmslow thank you

Reply from Vodafone UK - Wilmslow
Jess was unbelievably helpful. Give her a raise!

Reply from Vodafone UK - Wilmslow
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