Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... See more
Company replied
Location
Switch locationPeascod Street 112, SL4 1DN Windsor, England, GB
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See what reviewers are saying
Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.….. Would rate the service st... See more
Company replied
Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... See more
Company replied
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Windsor
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Peascod Street 112, SL4 1DN, Windsor, England, United Kingdom
4.7
Excellent
105 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Had a problem with my phone
Had a problem with my phone, just wanted some advice.
3pm door was locked with staff just
Sitting inside.
As soon as we came in, he locked the door.
I don’t know the chaps name, but he really had no interest apart from saying
Soft ware is changing all the time.
At this point a customer? Was trying to
Come in the door which was locked.
It’s a strange way to run a Business.
If he likes opening and closing doors
Perhapes the prison service may be a better job.
M Cranham
Windsor Shop
May 19, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Went in to get my monthly bills…
Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.…..
Would rate the service standard very high
May 16, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey,
Thanks for letting us know what an amazing job Gaurav did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Al.
Fantastic customer service from Al.
Explained SIM only contract options clearly sharing his screen as proof (very reassuring!).
Didn’t oversell. Saved me 30% off my previous contract which I was clearly oversold on post a visit to another Vodafone store.
Thank you Al
April 22, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey Sally,
Thanks for the lovely review and fantastic support for Al.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service from Ali
I’ve been to three different Vodafone locations over the past week, Oxford Circus being one of them, and nowhere have I received such attentive and helpful service. This location’s manager Ali provided myself and my family with a masterclass in customer support, helping us save a significant amount of money on our contract, all the while being very pleasant and welcoming. 10/10 experience, thanks Ali!
April 21, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey Misha,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michal was very understanding when it…
Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,
April 13, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey Mr Connery,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff service in Windsor
Went in today to sort out my broadband contact. Gaurav in Windsor was super helpful and explained everything super clear. Ended up saving money monthly. Really helpful!
April 3, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey,
Thanks for the lovely review and fantastic support for Gaurav.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service at Vodafone in Windsor.
Amazing service at Vodafone in Windsor.
Ali and Jakob were so lovely and incredibly helpful. They made something I have been putting off for ages incredibly easy!
Plus they were hilarious!
March 14, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing staff amazing people
Amazing staff amazing people! Would fully recommend Windsor Vodaphone to anyone:)
March 13, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Windsor
Hey *CUSTOMER NAME*,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jakub
Jakub, he is excellent and I am very happy to get information from jakub ☺️ very professional and very polite ☺️
February 15, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gautama was excellent I got all my…
Gautama was excellent I got all my answers
January 21, 2026
Unprompted review
Reply from Vodafone UK - Windsor
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Windsor
Hey Mario,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke in the Windsor shop was extremely…
Luke in the Windsor shop was extremely helpful and patient. A great service.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
At the start of the store visit we did…
At the start of the store visit we did feel like we were being treated passive aggressively. However, after good dialogue we walked away feeling valued as a customer and we are very appreciative of all the support the team provided. Seriously good and we will recommended others to make a visit.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Windsor
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Luke was fantastic and got me a great…
Luke was fantastic and got me a great deal on SIM card upgrade 👍👍👍
November 1, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hi. We're happy to hear you had a positive experience and appreciate you sharing your fantastic feedback with us about your SIM card upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited the Vodafone store…
I recently visited the Vodafone store in Windsor and had an outstanding experience thanks to the incredible team there.
Ali, the manager, provided absolutely amazing assistance — professional, patient, and genuinely dedicated to helping customers. He went above and beyond to make sure everything was sorted perfectly and that I left completely satisfied.
A huge thank you also to Kimberley, who helped get us over the finish line with her friendly attitude and attention to detail. She made the entire process smooth and stress-free.
Honestly, Ali and Kimberley are the only reason I stayed with Vodafone. Their customer care and commitment are second to none — they’re a true credit to the brand and a shining example of what great service should look like.
If every Vodafone store was like Windsor, everyone would be a customer for life!
October 27, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hi. We're absolutely delighted to hear about the amazing support you received from the team at Windsor. We really appreciate you sharing your experience and recognizing their dedication. It's wonderful to know their service made such a positive impact! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Ali and Sufy at the Windsor store were sooo patient, nothing was too much trouble. I went in a couple of days on the trot and they were amazing.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Windsor
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The staff member in store was very…
The staff member in store was very helpful Gaurav was very good he help me so much in saving me money they are so nice and kind to me will go back again.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hey Norah,
Thanks for the lovely review and fantastic support for Gaurav.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Visited Vodafone Windsor to upgrade my…
Visited Vodafone Windsor to upgrade my phone today. A little worried and unsure initially but Luke put my mind at rest, was extremely patient and helpful. Wouldn’t hesitate to recommend.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hey Yvonne,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Windsor location Mohammed and Ali
We worked with Mohammed and Ali at the Windsor location and they truly have a customer centric approach.
As Americans moving to the UK they made it easy.
July 1, 2025
Unprompted review
Reply from Vodafone UK - Windsor
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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