Dominika at Vodafone in Wisbech was absolutely fantastic. I wanted help setting up my new SIM. She was friendly, patient and extremely helpful throughout the whole process. She took the time to expla... See more
Company replied
Location
Switch locationU17 Horsefair Centre, PE13 1AR Wisbech, GB
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Today I wanted to do a data transfer for my phone. The person I spoke to last week was not in today so instead I came to Dominika. She introduced herself & got to work quickly, I came back to pick up... See more
Company replied
Richard at Wisbech Vodafone has been absolutely fantastic with helping me sort out my in laws account. He has gone above and beyond. A credit to your company!
Company replied
I came in today because my phone was not working properly. The sales woman dominika helped me right away. She got my phone working properly right away. I love this store and will be back again Thank y... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wisbech
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U17 Horsefair Centre, PE13 1AR, Wisbech, United Kingdom
4.9
Excellent
158 reviews
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Richard was absolutely great
Richard was absolutely great. Set up 2 new phones for myself and my husband. Explained all new functions and transferred all our apps, functions etc. Great experience and would definitely recommend to anyone to use in future.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Shirley. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade and complaint
Daniel and Amy in the wisbech store were as helpful as they could be during my upgrade and complaint. They deserve a pay rise!
December 11, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Ami,
This is lovely feedback for Daniel and Amy. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bliss Vodafone Wisbech
Bliss was polite friendly and more importantly fun. Great sales person.
Very happy with the service levels from Bliss as a human being.
But your IT systems are extremely slow.
Bliss can't help this and I have to say an asset to your company.
November 28, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Julian,
We appreciate all of your feedback and understanding. It's lovely to see that Bliss left such a positive impression! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard sorted me a new iPhone 16 great…
Richard sorted me a new iPhone 16 great staff credit to the company.
November 19, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Tony,
This is amazing feedback for Richard. Thanks for sharing. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Happy with our visit
Richard was very professional and helpful with what we wanted done.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi James,
Thank you for taking the time to leave us a 5 star review.
Thanks,
The Vodafone Social Media Team
Richard its amazing!!
Richard its amazing!!! Lovely customer service. Thanks Rick.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Nicolae,
Thank you for taking the time to leave us a 5 star review and the feedback about Richard's customer service.
Thanks,
The Vodafone Social Media Team
Nice working with Richard bagged me a…
Nice working with Richard bagged me a new phone real quick
November 6, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hey Kai,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was amazing at fixing some of…
Richard was amazing at fixing some of my login problems on my phone. Would highly rate the service
November 1, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Thanks for your awesome review Deb, it's great to see Richard made such a great impression on you.
All the best, The Vodafone Social Media Team
Plamen and Aimee where fantastic and…
Plamen and Aimee where fantastic and guided me at every step on my new plan
A credit to the store
October 11, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi. Thank you for your review for both Plamen and Aimee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Plamen
Amazing service from Plamen, a true asset for the store, Thank you for the good deal.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Richard at Wisbech was absolutely…
Richard at Wisbech was absolutely fantastic he sorted both my Son and myself out with 2 S24 Ultras, couldn't be happier.
Highly recommended, you need to speak to this guy for your new contract
October 3, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Paul,
Thanks for your review for Richard. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks to Plamen I've got the latest…
Thanks to Plamen I've got the latest phone upgrade, good price and amazing extras 💓
September 19, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Ivelin,
We’re glad to hear you found the best deal for you when visiting Plamen in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent experience getting our…
Excellent experience getting our upgrade with Plamen, so helpful, kind and considerate!
September 28, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Friendly professional and care given
Friendly professional and care given. Listened to what I wanted and given what I needed and wanted
September 20, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Sean,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great friendly service
Had issues with account, Richard the salesman took time and lots of effort to resolve.
Sold me exactly what I came in for at price I was happy with.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi David. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Richard was amazing and explained…
Richard was amazing and explained everything so I could understand
August 27, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Alison,
Thanks for taking the time to write such a great review! We're delighted that Richard got your query resolved. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So helpful
Young girl so kind and helpful to a senior. A very small problem, quickly sorted, but a major problem to me until arriving at shop.
August 12, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hey, It's great to see our instore team were able to help out today 😊
Thanks, The Vodafone Social Media Team
Had problem with my phone
Had problem with my phone, Plamen had a quick fix, after week trying myself, really happy with his work
August 16, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hello Stefan,
Thanks for letting us know what an amazing job Plamen did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Richard found an amazing deal for me…
Richard found an amazing deal for me whilst in store today with my upgrade. Very happy with the service I received.
August 15, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Christine,
This is lovely feedback for Richard. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shop sold features not on phone
I called into the shop to ask about getting two new phones. I asked about one type, a slightly newer version than ours. Two specific questions...does it have wireless charging, the answer an emphatic yes. I asked if I could come in next week so they could get them in and set them up for me... what is total price... they told me and said they could do everything in 15 minutes. 1 hour 20 later, he only managed to order the phones. We called in, then they tried charging an extra £25 per phone to set up when the person doing the order never mentionedit..despite that being a specific thing i wanted. I took them to do myself... and now find out no wireless charging on that model. The feature i wanted... they just answered without any care to get the purchase. Lack of knowledge, just selling without any care, very disappointed...I have been with Vodafone 30 years. Time to change and never go to the shop again.
July 29, 2024
Unprompted review
Reply from Vodafone UK - Wisbech
Hi Peter,
Thanks for taking the time the share you experience. It's important that you get the product that suits your needs so we're sorry to see that hasn't been the case. We'd love to look into this. To get started please drop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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