Vodafone UK - Wisbech Reviews 

158
TrustScore 5 out of 5

4.9

U17 Horsefair Centre, PE13 1AR Wisbech, GB


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Rated 5 out of 5 stars

Dominika at Vodafone in Wisbech was absolutely fantastic. I wanted help setting up my new SIM. She was friendly, patient and extremely helpful throughout the whole process. She took the time to expla... See more

Company replied

Rated 5 out of 5 stars

Today I wanted to do a data transfer for my phone. The person I spoke to last week was not in today so instead I came to Dominika. She introduced herself & got to work quickly, I came back to pick up... See more

Company replied

Rated 5 out of 5 stars

Richard at Wisbech Vodafone has been absolutely fantastic with helping me sort out my in laws account. He has gone above and beyond. A credit to your company!

Company replied

Rated 5 out of 5 stars

I came in today because my phone was not working properly. The sales woman dominika helped me right away. She got my phone working properly right away. I love this store and will be back again Thank y... See more

Company replied


Company details


Contact info

  • U17 Horsefair Centre, PE13 1AR, Wisbech, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Great service in store. Gave me lots of information about services, handsets and plans.
Thank you to Bliss
Highly recommend

July 22, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Jules,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saved a small fortune on my home…

I saved a small fortune on my home broadband thanks to Richard at my local Vodafone store

July 23, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Janet,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Richard provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Aimee was awesome

Aimee was awesome, she evaluated my needs and recommended a contract that would save me money compared to my previous network. My new handset is much quicker than the last. Will be going back to have my partners phone sorted.

June 15, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Stephen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Plamen and Vodafone

I had the pleasure of discussing and discovering various deals that combine different products, offering exceptional value for my money. The in-store experience was outstanding—clean, organized, and staffed by friendly faces. The quality of service has been consistently excellent for over a month, with no issues encountered. I attribute this to Plamen, whose dedication brings significant benefits to the company. Always cheerful and ready to assist, Plamen’s attentiveness was evident today when I needed to check on something and decided to leave this message. I hope that the current standards continue to improve over time.

April 29, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Petar,

It's lovely to see you had such a positive experience with Plamen. Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Richard did a brilliant job

Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - better services but for an even lower price than before! Richard was helpful, courteous, and worked swiftly - knowing I was on my lunch break, and needed to get back.

April 2, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Dave,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The adviser Plamen

The adviser Plamen, show understanding and compassion and dealt with me in profesional manner, thanks Vodafone

April 10, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Marino,

Thanks for your 5-star review for Plamen. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Plamen was amazing

Plamen was amazing, good deal, very good price, will recommend to all my mates

April 10, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Anko,

I’m glad to hear you found the best deal for you in store with Plamen. Thanks for taking your time to share.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Plamen got the bast deal for me

Plamen got the bast deal for me, thanks.

April 9, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Bobi,

Thank you for your review and feedback for Plamen.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was excellent his customer…

Richard was excellent his customer service is a credit to the team

March 19, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Dan. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was excellent and extremely…

Richard was excellent and extremely helpful. Really helped me understand what I needed can't thank him enough

March 19, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Kirsty. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, well mannered and knowledgeable. Great customer service.
I think her name was Amy.

February 23, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Customer,

This is such a great review for Amy. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Nick gave very good service and sorted…

Nick gave very good service and sorted my phone and saved me money. Very happy!

February 5, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey,

I'm happy to hear Nick got everything sorted for you. Thank you for your review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aimee was brilliant very helpful

Aimee was brilliant very helpful, very professional would absolutely recommend her! Thank you 😊

February 3, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Kat. Thank you for your review for Aimee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Recently upgraded my phone.

Recently upgraded my phone.
Really happy with Steve’s customer service.
Talked me through everything. I will always choose Vodafone over anyone else.

January 9, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Belinda. Thank you for your review for Steve. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

No 5G signal on my SIM

Aimée instantly knew why my phone wouldn't connect to 5G and knew exactly how to fix it. It now works flawlessly when i go into an area with 5G signal. Perfect customer assistance.

January 12, 2024
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Abiqua,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick in store was very helpful today

Nick in store was very helpful today. Managed to save me money which is a great change. Thanks Nick!

December 18, 2023
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Sarah,

Thank you for taking the time to review, and share this feedback for Nick.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service at Vodafone Wisbech Branch.

Re my recent change of broadband provider to Vodafone. Richard was extremely patient with a somewhat elderly customer and explained everything in detail. Very pleasant to deal with and everything has happened as stated. Great.

November 10, 2023
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Geoffrey,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Plamen for the great service

December 7, 2023
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey there,

Thanks for letting us know what an amazing job Plamen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Plamen

Great help from Plamen, helped me with sorting my bills ın store

December 7, 2023
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Kado,

Thanks for the lovely review and fantastic support for Plamen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Plamen was amazing

Plamen was amazing, explained everything and gave me the best deal ❤️

December 6, 2023
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hi Ivailo,

This is a great review for Plamen. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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