An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
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An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a you... See more
Company replied
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Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
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Azlan was so helpful with my instagram app, sorted the problem and was happy to help , very polite to

Reply from Vodafone UK - Witney
AZLAN in Witney Vodaphone shop could not have been more helpful. Very Polite and he explained the contract he was suggesting clearly. It was a pleasure to do business with him and I would recommend asking for his assistance. I was also in a hurray and the whole thing took about 15 mins. Thank you Azlan. Karen Mason

Reply from Vodafone UK - Witney
Brolwin has been hugely helpful to us over multiple issues and has been very patient. He sorted everything which other Vodafone stores couldn't. Best service!

Reply from Vodafone UK - Witney
Great experience updating my contract and device with Azlan. He went above and beyond to ensure I was getting the best price for my contract and even my broadband. He was really friendly, welcoming and proactive in helping us with all we needed. A great asset to the team at Vodafone Witney.

Reply from Vodafone UK - Witney
Tudor in the Witney store was outstanding today helping me transfers my data from my old phone to my new phone. Would highly recommend the Witney store as very helpful.

Reply from Vodafone UK - Witney
A big thanks to Azlan at the Witney Vodafone store. Not only did he source me a great sim only deal vs. my old contract deal, but he was brilliant with my two year old son too who came with me in store with me (all parents will know how tricky it is to get a toddler to remain settled and entertained for more than two minutes!), but Azlan was fantastic with us both - professionally and suitably entertaining at the same time!

Reply from Vodafone UK - Witney
Vodafone Witney restores my faith in customer service

Reply from Vodafone UK - Witney
Azlan was extremely helpful and was able to sort out the problems I had with the purchase of a new phone. He was very patient and respectful, and guided me through the process as to how data from my old phone can be transferred to my new phone. He explained everything very clearly and was able to address all my many questions. His relaxed and pleasant manner made me feel valued as a customer.

Reply from Vodafone UK - Witney
Really pleased with the service I received in store from vodaphone Dylan went above and beyond to help find a plan that suited my needs he didn’t rush me at all
Great service great price

Reply from Vodafone UK - Witney
Absolute excellent service at the Witney shop. They couldn't have been more helpful. Alzan was brilliant and so was the whole team. Thank you!

Reply from Vodafone UK - Witney
Very good store to visit. Brolwin was very helpful.

Reply from Vodafone UK - Witney
I was having a nightmare trying to transfer my data accross from my old phone to new myself. Dylan helped me and he was super helpful and educated me as well with lots of features i had no idea existed!

Reply from Vodafone UK - Witney
Azlan at Witney Vodaphone today gave us incredible customer service, he is an absolute credit to your team.

Reply from Vodafone UK - Witney
Thank you Azlan from the Witney store. I popped in with my elderly father in law to sort out his mobile contract and received a warm and friendly welcome from Azlan - a new member of staff. He was kind, understanding and managed to halve the monthly bill in just a few minutes by searching for the best deal. A really positive encounter with a genuinely caring member of staff - thank you!

Reply from Vodafone UK - Witney
Azlan was very helpful and really listened to what I was asking for. I was very happy with the sale.

Reply from Vodafone UK - Witney
Very friendly helpful service by Brolwin.

Reply from Vodafone UK - Witney
As usual I had great service from the Vodafone shop in Witney today. Azlan was very polite and welcoming. He explained my options clearly . I’m very happy with the outcome of my visit and am looking forward to my new phone arriving tomorrow.

Reply from Vodafone UK - Witney
Brolwin was helpful and efficient. Sorted everything quick.

Reply from Vodafone UK - Witney
Todor in Vodaphone Witney was really helpful, and made a complicated switch of phone numbers really straightforward.
Thank you

Reply from Vodafone UK - Witney
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