Vodafone UK - Witney Reviews 

148
TrustScore 5 out of 5

4.9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more

Company replied

Rated 5 out of 5 stars

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more

Company replied

Rated 5 out of 5 stars

This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more

Company replied

Rated 5 out of 5 stars

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more

Company replied


Company details


Contact info

  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(148)

42,031 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Todor in Vodaphone Witney was really…

Todor in Vodaphone Witney was really helpful, and made a complicated switch of phone numbers really straightforward.

Thank you

March 10, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jon,

Thanks for the lovely review and fantastic support for Todor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sabat was very helpful and solved my…

Sabat was very helpful and solved my phone’s sim problem quickly and effectively! Thank you.

February 28, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Anna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Todor went over and above to help me…

Todor went over and above to help me out
Wonderful service and will highly recommend

February 22, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Patricia,

Thanks for the lovely review and fantastic support for Todor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very helpful with removing…

Brolwin was very helpful with removing a number of unwanted apps that have caused lots of delays to my normal usage. He has recovered my phone, so I don't get these unwanted interruptions. He is a top guy.
John H.

February 15, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey John,

Thanks for the lovely review and fantastic support for Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eliot in the store was extremely…

Eliot in the store was extremely helpful and personable. He’s clearly very knowledgeable and made a very boring chore more pleasant.
This franchise is extremely lucky to have him.

January 31, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin at the Witney Vodafone shop was…

Brolwin at the Witney Vodafone shop was brilliant. He was efficient, friendly, and knowledgeable - a rare combination. The Oxford counterpart was less than satisfactory. I congratulate Brolwin. I also noticed that his colleagues were asking him for help when they had a problem. Brolwin was wonderful.

January 24, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Aditi,

Thanks for the lovely review and fantastic support for Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great helpful service from the…

Great helpful service from the brilliant Todor 5****

January 12, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jo,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Todor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Most impressed with Brolwin

Most impressed with Brolwin. Dealt with my complaint very promptly. Sorted everything quickly.

January 6, 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Graham,

Thanks for the lovely review and fantastic support for Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very excellent service

Very excellent service. Got a new phone with Brolwin. Efficient and helpful.

December 27, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Roger,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really great experience with Dylan last…

Really great experience with Dylan last week! He was super helpful in helping us get our plan setup for a new phone. Explained the process throughout and helped us get everything exactly how we needed it!

December 14, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey James,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elliot the retail advisor was a great…

Elliot the retail advisor was a great sales man and really helpful he understood the problem.

December 6, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Elliot.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support and advice

Excellent support and advice. Very patient and everything was explained clearly for a complicated account with 5 numbers involved.

November 26, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant experience - Use Todor

Brilliant experience, Todor couldn't have been more helpful.

November 10, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi. We're happy to hear that you had such a brilliant experience. We appreciate your positive feedback and are glad Todor was so helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support & very efficient…

Excellent support & very efficient service
Went above & beyond expectations
Thank you Brolwin

November 1, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi. We're happy to hear that our service exceeded what you expected and that you had such a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Brolwin sorted out my issues that the customer care couldn’t solve. Great effort.

October 21, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with BROLWIN who is very polite

Dealt with BROLWIN who is very polite, professional and sorted issue with phone very quickly.

October 9, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone today

Got a new phone today! Great and effcient service!

September 25, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey ilyas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with customer service in…

Very happy with customer service in this store. Always nice and helpful staff

September 25, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Maisam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was amazing

Brolwin was amazing, kept getting pushed from pillar to post by doing it online, came into witney shop and he had it all sorted within minutes, excellent!! 5 stars!

September 16, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Sandy. Thank you for your review for Brolwin. Minus your experience online, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing experience

What an amazing experience we received from Todor at the Witney store. Thanks for making it easy

September 9, 2025
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

We're happy to hear that you had such an amazing experience at our Witney store.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look