Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
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Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
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Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
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Todor in Vodaphone Witney was really helpful, and made a complicated switch of phone numbers really straightforward.
Thank you

Reply from Vodafone UK - Witney
Sabat was very helpful and solved my phone’s sim problem quickly and effectively! Thank you.

Reply from Vodafone UK - Witney
Todor went over and above to help me out
Wonderful service and will highly recommend

Reply from Vodafone UK - Witney
Brolwin was very helpful with removing a number of unwanted apps that have caused lots of delays to my normal usage. He has recovered my phone, so I don't get these unwanted interruptions. He is a top guy.
John H.

Reply from Vodafone UK - Witney
Eliot in the store was extremely helpful and personable. He’s clearly very knowledgeable and made a very boring chore more pleasant.
This franchise is extremely lucky to have him.

Reply from Vodafone UK - Witney
Brolwin at the Witney Vodafone shop was brilliant. He was efficient, friendly, and knowledgeable - a rare combination. The Oxford counterpart was less than satisfactory. I congratulate Brolwin. I also noticed that his colleagues were asking him for help when they had a problem. Brolwin was wonderful.

Reply from Vodafone UK - Witney
Great helpful service from the brilliant Todor 5****

Reply from Vodafone UK - Witney
Most impressed with Brolwin. Dealt with my complaint very promptly. Sorted everything quickly.

Reply from Vodafone UK - Witney
Very excellent service. Got a new phone with Brolwin. Efficient and helpful.

Reply from Vodafone UK - Witney
Really great experience with Dylan last week! He was super helpful in helping us get our plan setup for a new phone. Explained the process throughout and helped us get everything exactly how we needed it!

Reply from Vodafone UK - Witney
Elliot the retail advisor was a great sales man and really helpful he understood the problem.

Reply from Vodafone UK - Witney
Excellent support and advice. Very patient and everything was explained clearly for a complicated account with 5 numbers involved.

Reply from Vodafone UK - Witney
Brilliant experience, Todor couldn't have been more helpful.

Reply from Vodafone UK - Witney
Excellent support & very efficient service
Went above & beyond expectations
Thank you Brolwin

Reply from Vodafone UK - Witney
Extremely helpful. Brolwin sorted out my issues that the customer care couldn’t solve. Great effort.

Reply from Vodafone UK - Witney
Dealt with BROLWIN who is very polite, professional and sorted issue with phone very quickly.

Reply from Vodafone UK - Witney
Got a new phone today! Great and effcient service!

Reply from Vodafone UK - Witney
Very happy with customer service in this store. Always nice and helpful staff

Reply from Vodafone UK - Witney
Brolwin was amazing, kept getting pushed from pillar to post by doing it online, came into witney shop and he had it all sorted within minutes, excellent!! 5 stars!

Reply from Vodafone UK - Witney
What an amazing experience we received from Todor at the Witney store. Thanks for making it easy

Reply from Vodafone UK - Witney
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