Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Location
Switch locationUnit 10 The Woolgate Centre, OX28 6AP Witney, GB
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An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
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I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Witney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
4.9
Excellent
148 reviews
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ReSadat Sales Advisor VodafoneBranchWitney
Re: Sadat Sales Advisor VodafoneBranchWitney/Friday 22 August 2025/9am
I'm afraid I made a bit of a mess out of my Control&Limits menu on my Vodafone mobile app, trying to bar Premium Rate charges on Calls&Texts. There were a good number of staff which meant I was seen within a very short time. Sadat sat patiently with me while I showed him screen shots of the problem, listened as I described the problem and took the time to slow down, show and give an easy to understand explanation of what he is doing to fix the problem. Many many thanks. It was far more appreciated than than he could possibly know. I am an older, 54 year old woman with Asperger's and navigate through life while trying to catch up with tech talk and do so find the whole experience of getting myself into store so completely overwhelming, never mind comunicating effectively and efficiently. Thank you so much for the patience, understanding and kindness shown.
All the best.
Diane (Witney)
August 22, 2025
Unprompted review
Reply from Vodafone UK - Witney
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Elliot was excellent
Elliot was excellent! Took care with setting up new iPad and was very accommodating throughout. Would recommend!
August 18, 2025
Unprompted review
Reply from Vodafone UK - Witney
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
“Great customer service experience today”
Went into the store this afternoon with an issue regarding an old Spotify plan that was still linked to my account. The staff were extremely helpful and friendly — with the support of another team member, everything was sorted within 10 minutes. They were approachable and made the whole process really easy. Unfortunately, I didn’t catch their names, but if you’re reading this, you’ll know who you are — thank you for the great service!
July 10, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hey Damian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got a new sim card from Witney store
Got a new sim card from Witney store
I am very happy with the service from Todor
Will definitely come back again.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hey there,
Thanks for the lovely review and fantastic support for Todor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Witney
Hey Ally,
Thanks for the lovely review and fantastic support for Browlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very fast and efficient service
March 23, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Ivan.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naji was superb in helping me set up my…
Naji was superb in helping me set up my new phone
March 21, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Darren,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Elliot’s Service
Elliot was cool, calm, very patient with me. Explained all the features and benefits of various options. I am extremely delighted with the service and package I came away with. He is an asset to Vodafone!! Thank you!! Scott Roberts.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Scott. Thank you for your review for Elliot. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Witney
Hi Alison,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tofor was Very helpful
Tofor was Very helpful, polite, informative & quick in arranging an upgrade.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Karen,
Thank you for your review for Tofor. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, staff were extremely helpful helping me find the right device for me.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hey Joao,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everyone has been incredibly helpful…
Everyone has been incredibly helpful and very patient.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Cassandra. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful and explained everything…
So helpful and explained everything about my new phone and contract really well.
February 2, 2025
Unprompted review
Reply from Vodafone UK - Witney
Hi Teresa,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Todor was amazing
Todor was amazing! So helpful, polite and knowledgeable. Definitely recommended - thank you - service with Vodafone was a pleasure.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Witney
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Witney
Hi Abiola,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lovely experience with Todor !
December 8, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Marcinek,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First class help
December 2, 2024
Unprompted review
Reply from Vodafone UK - Witney
Thanks for your fab feedback, it's great to see we were able to help ☺️
All the best, The Vodafone Social Media Team
Got best treatment from Naji(sales…
Got best treatment from Naji(sales advisor).Keep it up
November 30, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Rujeko,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Upgraded my phone and contract this…
Upgraded my phone and contract this morning. Sadat was really patient and really helpful. Would definitely recommend this store and its staff 😊
November 16, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi BP,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Accommodating stuff
Accommodating stuff. Got there just to enquire 😅, but came out with a phone after being served well. Very helpful and informative stuff
November 12, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Valentine,
This is such a great review to hear. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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