Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Location
Switch locationUnit 10 The Woolgate Centre, OX28 6AP Witney, GB
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An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Witney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
4.9
Excellent
148 reviews
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The offer was not so good as I was…
The offer was not so good as I was expecting
November 9, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Stefan,
Thank you for your feedback. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amreen was exceptionally helpful and…
Amreen was exceptionally helpful and explained all the options in great detail.
Thank you 🤩
November 6, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hey Miss Austin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Witney
Hi Elizabeth
Thanks for sharing your fabulous feedback. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very informative and helpful
Very informative and helpful. No jargon, no confusion, everything was explained in its simplest terms and Todor specifically was really accommodating in helping me sort out my queries
October 23, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi. Thank you for your review for Todor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sadat was very helpful and patient and…
Sadat was very helpful and patient and gave great advice.
September 23, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Catherine. Thank you for your review for Sadat. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elliot was amazing, very professional
Elliot was amazing. He knows exactly what I wanted and made it very easy and was extremely helpful. I left very pleased.
10/10*
September 23, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Wayne, thank you for the 5 star review and the amazing feedback about Elliot, we really appreciate it.
Thanks,
The Vodafone Social Media Team
Brolwin was super helpfuL
Brolwin was super helpfuL. PLEASE keep this shop open, it is So Much easier to talk to someone face to face when they have a whole wealth of knowledge to share!!!
In and out in under 15’ too.
Very happy customer 😊
September 16, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hello, Andrew,
It's great to hear about the positive experience which you had with Brolwin. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpfull guys got all the help i…
Very helpfull guys got all the help i wanted on time.
September 13, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Marrion,
Thanks for your positive review! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help from Brolwin
Great help from Brolwin! Sorted my issues with the phone.
August 7, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hey Joyce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top notch customer service
Dylan was absolutely amazing this morning. Helped out with all the issues with my online account and helped me upgrade my watch, which I'm extremely happy with. Would recommend this store. One of the best I've dealt with.
August 2, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hey Luke,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with the services from Dylan in…
Happy with the services from Dylan in Witney all the time ,he is do welcoming and will go all the way to help ,why not switch to Vodafone
July 31, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Amos,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dylan was very helpful and polite
Dylan was very helpful and polite. Thank you very much
July 20, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi. Thank you for your review for Dylan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Please do not purchase this Wifi brand.
Please do not purchase this wifi brand. Since we joined vodaphone my phone has been experiencing extreme faults such as screen freezing or the frames on the phone lagging behind. I generally don't get more than 2 bars even when inside the house. As I play video games on my television the wifi increases its potential and games glitch and sway on my screen as I try to enjoy myself. Games with guns don't shoot for me and with balls, they fire off at random angles and even if I have clearly hit it one way it sometimes appears on the complete opposite side of the pitch. All in all bad brand as I have now found it was voted 2023 worst wifi brand in England; I regret using this brand. Don't use and steer clear!
June 27, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Freddy, thank you for taking the time to review. We're sorry you're left feeling this way, this isn't the experience we want to provide. We'd love the opportunity to help you.
Broadband troubleshooting can be actioned here: https://www.vodafone.co.uk/help-and-information/broadband-support Or via our dedicated Broadband App: https://www.vodafone.co.uk/broadband/wi-fi-hub-and-broadband-app Faults can be diagnosed and escalated via these self serve options. If you'd prefer to troubleshoot this with our dedicated Broadband Team directly, please reach out to them on 03333040191 or Live Chat: https://www.vodafone.co.uk/contact-us/
Thanks, Vodafone Social Media Team
Excellent service provider especially…
Excellent service provider especially with Brolwin. He's happy to help and nice person he is.
May 31, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Janusz,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely excellent service from…
Absolutely excellent service from Brolwin!
May 15, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi gillian,
Thanks for your review for Brolwin. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Witney
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
My brother who took out the contract…
My brother who took out the contract has learning difficulties and struggles to hear as he’s hard of hearing
Elliot was very patient with him and explained everything to him very clearly
He made the whole process so easy and set everything up for him to start using the phone when the sim switches over from ee
April 16, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Sharon. Thank you for your review for Elliot. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Elliott. He went above and beyond to try and solve damage to my property following poor installation. 191 didn't want to know initially until he got involved.
Cannot thank the staff enough for their patience and support.
March 7, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Jill,
Thank you for taking the time to leave us a review and share this feedback for Elliot.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What a positive experience!
The assistant manager Jomil could not have been more helpful and personable. We went in knowing roughly what we wanted. He understood perfectly what our needs were and provided us with loads of useful information and what we see as an ideal package. He spent a long time with us, including after hours, all with with a smile and kind chitchat. A great experience when switching provider. He is a great asset for Vodaphone.
February 15, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Sabine,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dylans the best!
Dear Manager,
My name is sheila. I saw dylan today and i was going to change network but thanks to dylan he was fantastic and sold me the right deal for my needs. 10/10 for the team in the witney branch, dylan was patient and helpful i will definitely be returning, he has saved me over £50
February 17, 2024
Unprompted review
Reply from Vodafone UK - Witney
Hi Sheila,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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