Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
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Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
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Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
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Served by brolwin excellent service problem resoled very quickly

Reply from Vodafone UK - Witney
Got a good contract from Brolwin. Sorted all issues!

Reply from Vodafone UK - Witney
Elliot was very welcoming and helpful, he sorted us a great deal with an iPhone 15 pro, great service.

Reply from Vodafone UK - Witney
Friendly staff - Brolwin- set up my new phone and plan easily. Good advice given 5*

Reply from Vodafone UK - Witney

Reply from Vodafone UK - Witney
An above and beyond excellent service from Jomir, Assistant Manager, when I upgraded. His attention to detail and service was faultless and more than I could have expected. He stayed over an hour beyond closing time to assist with the whole situation on NYE.
Having had an ongoing billing problem too Jomir and Naj and Elliot all helped try to resolve the issue in tandem with upgrade as I’d spent two hours on phone to customer service…sadly still not resolved by customer service! The store staff are to be applauded for their ongoing excellent service and approach. I have been in on several occasions and always gain this help. They are to be recognised for their skill, expertise and service. Thank you!

Reply from Vodafone UK - Witney

Reply from Vodafone UK - Witney
Brolwin was very helpful with getting a new phone, very happy!

Reply from Vodafone UK - Witney
Very excellent and helpful service from Brolwin

Reply from Vodafone UK - Witney

Reply from Vodafone UK - Witney
Brolwin was very helpful and nothing was too much trouble.

Reply from Vodafone UK - Witney
Had a nice experience with Brolwin in getting a broadband and sim . Thanks

Reply from Vodafone UK - Witney
Elliot the manager was great, patient and helpful! Give him a bonus!

Reply from Vodafone UK - Witney
Brolwin, was fantastic and very helpful fixing my phone! Thanks

Reply from Vodafone UK - Witney
Dilwaar was unbelievably helpful and attentive. Great customer service and experience!

Reply from Vodafone UK - Witney
Brolwin was very helpful and was very friendly with getting a new contract.

Reply from Vodafone UK - Witney
Elliot did a wonderful job sorting out my problem. Well done!

Reply from Vodafone UK - Witney
Brolwin was helpful, professional and friendly and sorted out all my requirements.

Reply from Vodafone UK - Witney
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