Vodafone UK - Witney Reviews 

148
TrustScore 5 out of 5

4.9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB


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Rated 5 out of 5 stars

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more

Company replied

Rated 5 out of 5 stars

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more

Company replied

Rated 5 out of 5 stars

This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more

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Rated 5 out of 5 stars

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more

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  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Served by brolwin excellent service…

Served by brolwin excellent service problem resoled very quickly

February 16, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a good contract from Brolwin

Got a good contract from Brolwin. Sorted all issues!

February 3, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a good experience

January 30, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Jabes,

Thanks for sharing this review.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Elliot was very welcoming and helpful

Elliot was very welcoming and helpful, he sorted us a great deal with an iPhone 15 pro, great service.

January 24, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Rachel,

Thanks for the lovely review and fantastic support for Elliot.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff - Brolwin- set up my new phone and plan easily. Good advice given 5*

January 7, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Katie. Thank you for your review for Brolwin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was very nice experience with Brolwin

January 2, 2024
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Shinto,

Thank you for your review, and feedback for Brolwin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

An above and beyond excellent service…

An above and beyond excellent service from Jomir, Assistant Manager, when I upgraded. His attention to detail and service was faultless and more than I could have expected. He stayed over an hour beyond closing time to assist with the whole situation on NYE.
Having had an ongoing billing problem too Jomir and Naj and Elliot all helped try to resolve the issue in tandem with upgrade as I’d spent two hours on phone to customer service…sadly still not resolved by customer service! The store staff are to be applauded for their ongoing excellent service and approach. I have been in on several occasions and always gain this help. They are to be recognised for their skill, expertise and service. Thank you!

December 31, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Marion,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service Dyan

Great service Dyan. Thank you

December 15, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Todd,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very helpful with getting a…

Brolwin was very helpful with getting a new phone, very happy!

December 14, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very excellent and helpful service from…

Very excellent and helpful service from Brolwin

December 12, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Michael,

Thanks for sharing your kind words and feedback for Brolwin.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Brolwin absolute star

Brolwin absolute star, really helpful!!

November 25, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Wayne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very helpful and nothing…

Brolwin was very helpful and nothing was too much trouble.

November 7, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Lyn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a nice experience with Brolwin in…

Had a nice experience with Brolwin in getting a broadband and sim . Thanks

November 3, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Subham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elliot the manager

Elliot the manager was great, patient and helpful! Give him a bonus!

November 1, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Sam,

Thanks for letting us know what an amazing job Elliot did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin great

Brolwin, was fantastic and very helpful fixing my phone! Thanks

October 30, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Jack,

Thanks for taking the time to review and share your feedback for Brolwin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dilwaar was unbelievably helpful and…

Dilwaar was unbelievably helpful and attentive. Great customer service and experience!

October 25, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi. Thank you for your review for Dilwaar. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very helpful and was very…

Brolwin was very helpful and was very friendly with getting a new contract.

October 24, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Anorique. Thank you for your review for Brolwin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elliot did a wonderful job sorting out…

Elliot did a wonderful job sorting out my problem. Well done!

October 17, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

Thanks for letting us know what an amazing job Elliot did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was helpful

Brolwin was helpful, professional and friendly and sorted out all my requirements.

October 17, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Paul,

Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

So helpful and so patient

October 11, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Marian,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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