Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Location
Switch locationUnit 10 The Woolgate Centre, OX28 6AP Witney, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Witney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
4.9
Excellent
148 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dilwaar was today very helpful…
Dilwaar was today very helpful person.He surprised me with a lots of benefits.Really good staff.Thank you
October 4, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Majo,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brolwin was very helpful in finding me…
Brolwin was very helpful in finding me a new phone and his communication skills were excellent.
Look forward to coming again!
excellent customer service.
October 2, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey there,
Thanks for letting us know what an amazing job Brolwin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Store manager is fab!
Elliot is fantastic, a real asset to the team!
Managed to help me quickly & effectively.
September 30, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Bob,
Thanks for letting us know what an amazing job Elliot did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Naji could not have been more helpful.
Naji could not have been more helpful. He explained the process of switching contacts so clearly and sorted everything out for us. He was so friendly and professional I felt so relieved to have someone help who just sorted everything for us.
September 20, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Richard,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
May i just compliment naji for the…
May i just compliment naji for the friendliest most helpful service i have ever had from a vodafone store…
September 16, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Andrea, Thanks for you lovely feedback for Naji.
Thanks, The Vodafone social Media team
Helpful team member
Mohammed in the Witney store was very helpful to us today when we needed help with choosing the right phone and contract for a first phone for our daughter. Would recommend.
September 14, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Andrea. Thank you for your review for Mohammed. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brolwin was very helpful and…
Brolwin was very helpful and informative.
September 11, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Mark,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
We just arrived in the U.K
We just arrived in the U.K. and needed help with SIM cards on our phones. Brolwin was so friendly and helpful and set us up with everything we needed.
September 10, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Naomi,
Thanks for letting us know what an amazing job Brolwin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brolwin has been fantastic.He is so…
Brolwin has been fantastic.He is so patient and professional, one in a million.
September 7, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Laurence,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
September 7, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Steve,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service . Elliot was very helpful . Thank you 😀
September 6, 2023
Unprompted review
Reply from Vodafone UK - Witney
Thanks so much for the positive feedback, Michael. It's really appreciated.
Vodafone Social Media Team
Elliot was very helpful and…thank you
Elliot was very helpful and knowledgeable
September 5, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Alison. Thank you for your review for Elliot. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brolwin was an excellent help
Brolwin was an excellent help. Definitely an asset to the shop!
August 18, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Rosa,
Thanks for letting us know what an amazing job Brolwin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very kind and helpful
Brolwin was extremely helpful to my 84 year old mother and I. He was kind and explained things with patience. Thank you for taking the time to support us with a list of issues.
August 17, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Rachel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Elliot was really helpful and friendly
Elliot was really helpful and friendly, gave us good advice and resolved our issue quickly and well.
August 1, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Elliot at Vodafone Witney was extremely…
Elliot at Vodafone Witney was extremely helpful, patient and kind. My phone was not working and he fixed it for me and got me a better deal. Truly above and beyond service.
July 18, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Honey. Thank you for your review for Elliot. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elliot (Witney) was VERY helpful re my…
Elliot (Witney) was VERY helpful re my recent bill and has reduced my phone use bill by about £7.
July 17, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Rosemary,
Thanks for the lovely review and fantastic support for Elliot.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service from Witney
Took my phone into Vodaphone metro centre on Wednesday, they replaced my SIM card telling me the sim would be working 2 hours later. 4 days later still not working. Took the phone into Vodafone Witney today and Brolwin seamlessly replaced the sim and got the phone working again in minutes. Well done Brolwin most helpful, perhaps you can give your colleagues in the metro centre store some training on customer service as I think they were more interested in selling me broadband that solving my problem. Thanks Brolwin!
July 8, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hi Joanne. Thank you for your review for Brolwin. Minus the issues faced prior to your Witney store visit, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jomir and the rest of the staff are…
Jomir and the rest of the staff are extremely helpful, polite, friendly. He was a pleasure to talk to and gave me good advice on up grading my son and my phones. If he isn't a manager then he should be.
July 3, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Meg,
This is really great to hear, thanks for the feedback and support for Jomir and the team!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional
Professional, courteous, patient,knowledgeable and the whole experience made much better by a very decent team member,jomir thank you,above and beyond applies to the service i received at witney vodafone shop.
June 18, 2023
Unprompted review
Reply from Vodafone UK - Witney
Hey Jason,
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.