Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more
Company replied
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more
Company replied
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more
Company replied
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
Written by the company
Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service, extremely knowledgeable and helpful.

Reply from Vodafone UK - Witney
A very friendly and helpful guy named Jomir assistant manager . He was patient and very knowledgable . He explained everything very clearly to me and didn’t rush me . I would highly recommend this store. An absolutely fantastic store and service .

Reply from Vodafone UK - Witney
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics ,Speaking with Amreen got me exactly what I wanted and was a very well mannered and respectful women and made me proud of the deal I had received today and helped me choose out the perfect phone. Will deffo be recommending to family and friends.

Reply from Vodafone UK - Witney
Amreen very helpful and patient - thank you! very amazing

Reply from Vodafone UK - Witney
Amreen. After quite a wait I was helped and everything was satisfactory

Reply from Vodafone UK - Witney
I visited the Witney store to send my i Phone 13 pro back to Voda for a software update (Face ID not working) and the guys in Witney helped accordingly. Sadly Voda got in touch to say the phone was damaged and out of warranty (this was a shock to me) 5 hours on the phone being passed around Vodafone and being told “the computer says no” they sent back my phone to my personal address as a way to get rid of me and remove me
As a problem… :( I went back to store (not full of hope) and Elliot and team were super helpful and full of empathy and helped with a replacement. I can’t thank the Witney team enough. They went the extra mile when Vodafone or rather x 4 individual departments all tried to palm me off or pay £600 for something damaged in transit or on receipt.
Thank you Witney team and Elliot you made a stressful situation much easier to bare.

Reply from Vodafone UK - Witney
Jomir was brilliant in the vodafone store in witney. I am a elderly lady and dont understand technology much and he went out of hes way to help me rectify my issue. I always use this store and recommend them highly. Brilliant all round

Reply from Vodafone UK - Witney
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.