Vodafone UK - Witney Reviews 

148
TrustScore 5 out of 5

4.9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB


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Rated 5 out of 5 stars

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more

Company replied

Rated 5 out of 5 stars

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more

Company replied

Rated 5 out of 5 stars

This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... See more

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Rated 5 out of 5 stars

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more

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  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, extremely knowledgeable and helpful.

June 10, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Nina,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A new phone

A very friendly and helpful guy named Jomir assistant manager . He was patient and very knowledgable . He explained everything very clearly to me and didn’t rush me . I would highly recommend this store. An absolutely fantastic store and service .

June 10, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Lyn,

Thanks for letting us know what an amazing job Jomir did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm happy with the phone and the deal I…

I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics ,Speaking with Amreen got me exactly what I wanted and was a very well mannered and respectful women and made me proud of the deal I had received today and helped me choose out the perfect phone. Will deffo be recommending to family and friends.

May 27, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey John,

Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen very helpful and patient

Amreen very helpful and patient - thank you! very amazing

May 27, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Zena,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen. After quite a wait I was helped and everything was satisfactory

May 26, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Carol,

Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Witney store to send my i…

I visited the Witney store to send my i Phone 13 pro back to Voda for a software update (Face ID not working) and the guys in Witney helped accordingly. Sadly Voda got in touch to say the phone was damaged and out of warranty (this was a shock to me) 5 hours on the phone being passed around Vodafone and being told “the computer says no” they sent back my phone to my personal address as a way to get rid of me and remove me
As a problem… :( I went back to store (not full of hope) and Elliot and team were super helpful and full of empathy and helped with a replacement. I can’t thank the Witney team enough. They went the extra mile when Vodafone or rather x 4 individual departments all tried to palm me off or pay £600 for something damaged in transit or on receipt.

Thank you Witney team and Elliot you made a stressful situation much easier to bare.

May 22, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Garry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jomir was brilliant in the vodafone…

Jomir was brilliant in the vodafone store in witney. I am a elderly lady and dont understand technology much and he went out of hes way to help me rectify my issue. I always use this store and recommend them highly. Brilliant all round

May 22, 2023
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Philomena,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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