Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience. Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and t... See more
Company replied
Location
Switch location46 High Street, WR1 2QB Worcester, GB
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After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and sh... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worcester High Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46 High Street, WR1 2QB, Worcester, United Kingdom
4.9
Excellent
251 reviews
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Great customer service from Alex
Great customer service from Alex. Very helpful and provided thorough explanations where necessary.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Antonio,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ana was extremely helpful and sorted…
Ana was extremely helpful and sorted our phone woes out quickly 😁
July 15, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent staff very helpful
Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience.
Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and there was no pressure given which is a real plus, she helped navigate me to the deal that was right for me ⭐⭐⭐⭐⭐
July 11, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Cotton,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was extremely knowledgeable and…
Alex was extremely knowledgeable and friendly. He helped us do something that the call centre could not do subject to the website not working. Thank you Alex.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Andrew,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex has been very helpful and answered…
Alex has been very helpful and answered every question that i had perfectly so that i understood everything
July 11, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Celia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was so helpful, great addition to the store
Simon was so helpful! I had viruses on my phone and I couldn't use any of my apps or navigate the phone. It took him a few minutes and my phone was back working! Amazing service, thank you Simon. Much appreciated
June 21, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Michael,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served today by Flynn in the Worcester…
Served today by Flynn in the Worcester store,was amazing help sorting out my broadband. Amazing service
June 18, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Frank,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service with a smile
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vodaphone she made sure I got the best possible deal to suit my needs. I was seriously stressed by my previous attempts when we sat at her desk, she dealt with my needs with care and confidence, did not talk to me in ‘tech speak’ and explained everything carefully and clearly. Thank you Ana
June 13, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Penny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to vodafone store
I went to vodafone store to renew my contract and the staff here was amazing, very helpful and friendly, many thanks to Alex and Ana did an outstanding job of helping me!
June 13, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good from Kevin
Very good from Kevin. Well recommended. Explained everything clearly.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Peter,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Needed a replacement SIM after losing my phone. Service was great: Ana was friendly, helpful and efficient. Thanks again.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ana was very helpful.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Fin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good
Very happy with the sale as came int to change address to find iut i was out of contact and got a better deal
June 8, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth service
Served by Will. Really smooth process and great service 😊
June 6, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had trouble getting on line spoke…
Had trouble getting on line spoke with ANA WHO WAS A GREAT HELP.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Roger,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ana was truly wonderful
Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!
May 28, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
Thanks for the lovely review and fantastic support for Ana
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful, patient and super efficient.
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!
May 16, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I spoke to Ana today
I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,
May 19, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks to Ana for such a helpful…
Thanks to Ana for such a helpful experience.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Heather,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with pay as you go…
I had a problem with pay as you go payments. The only option was to change to a contract. Abi was extremely helpful, and explained the problem with much patience. I was very thankful that it was her and not me having to sort things out on the phone.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Angela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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