Vodafone UK - Worcester High Street Reviews 

256
•
TrustScore 5 out of 5

4.9

46 High Street, WR1 2QB Worcester, GB

•

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Rated 5 out of 5 stars

I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... See more

Company replied

Rated 5 out of 5 stars

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more

Company replied

Rated 5 out of 5 stars

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more

Company replied

Rated 5 out of 5 stars

Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... See more

Company replied


Company details


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  • 46 High Street, WR1 2QB, Worcester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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4.9

All reviews

(256)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a very helpful and polite…

I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and correctly to me which made my purchace a pleasure. I shall look forward to your services in the future 10 out of 10.

September 23, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Lee,

Thanks for the lovely review and fantastic support for Ana. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana made it very clear what I needed to…

Ana made it very clear what I needed to look at and explained all the terms slowly and clearly. A welcome change to gave some so pleasant and helpful.

September 17, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Val,

Thanks for the lovely review and fantastic support for Ana. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Ana
exceptional service, sorted my phone problem out straight away.
Thank you

September 10, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Graham. This is really lovely to hear, thanks for the review! We're so glad we could get your phone problem sorted out quickly for you.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Served by Flynn

Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased

August 13, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Darren,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was extremely helpful in merging…

Ana was extremely helpful in merging our broadband and phone contracts. Very cheerful and patient an asset to your company.

August 6, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Robert,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Alex

Great customer service from Alex. Very helpful and provided thorough explanations where necessary.

July 24, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Antonio,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was extremely helpful and sorted…

Ana was extremely helpful and sorted our phone woes out quickly 😁

July 15, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff very helpful

Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience.
Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and there was no pressure given which is a real plus, she helped navigate me to the deal that was right for me ⭐⭐⭐⭐⭐

July 11, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Cotton,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was extremely knowledgeable and…

Alex was extremely knowledgeable and friendly. He helped us do something that the call centre could not do subject to the website not working. Thank you Alex.

July 11, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Andrew,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex has been very helpful and answered…

Alex has been very helpful and answered every question that i had perfectly so that i understood everything

July 11, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Celia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was so helpful, great addition to the store

Simon was so helpful! I had viruses on my phone and I couldn't use any of my apps or navigate the phone. It took him a few minutes and my phone was back working! Amazing service, thank you Simon. Much appreciated

June 21, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Served today by Flynn in the Worcester…

Served today by Flynn in the Worcester store,was amazing help sorting out my broadband. Amazing service

June 18, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Frank,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service with a smile

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vodaphone she made sure I got the best possible deal to suit my needs. I was seriously stressed by my previous attempts when we sat at her desk, she dealt with my needs with care and confidence, did not talk to me in ‘tech speak’ and explained everything carefully and clearly. Thank you Ana

June 13, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Penny,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to vodafone store

I went to vodafone store to renew my contract and the staff here was amazing, very helpful and friendly, many thanks to Alex and Ana did an outstanding job of helping me!

June 13, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good from Kevin

Very good from Kevin. Well recommended. Explained everything clearly.

June 12, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Peter,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Needed a replacement SIM after losing my phone. Service was great: Ana was friendly, helpful and efficient. Thanks again.

June 10, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was very helpful.

June 8, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Fin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very happy with the sale as came int to change address to find iut i was out of contact and got a better deal

June 8, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Smooth service

Served by Will. Really smooth process and great service 😊

June 6, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had trouble getting on line spoke…

Had trouble getting on line spoke with ANA WHO WAS A GREAT HELP.

June 5, 2026
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Roger,

Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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