Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
Location
Switch location46 High Street, WR1 2QB Worcester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worcester High Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46 High Street, WR1 2QB, Worcester, United Kingdom
4.9
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Worcester High Street
Hi Timothy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abi —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Staff were attentive
Staff were attentive soon as I walked in,
Helped me with my new phone and told me about deals I didn’t know of before
Very friendly
January 8, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Josie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Staff!
The staff at this store are knowledgeable and supportive, customer service is excellent... especially from Abigail and Dani!
I will be recommending the High Street store to family and friends.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Got a new tablet today in Vodafone
Got a new tablet today in Vodafone. William was so helpful getting it all set up and showed how to use the tablet. Thank you William 😊
February 4, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Jill,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was super friendly
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pressuring or intimidating
Lovely person, thank you
January 31, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Grant,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant. Talked through the plans and discussed any queries I had.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Jeanette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Answered all our questions. Would be better if he talked a bit slower and didn't use acronyms
January 29, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service at Vodafone Worcester.
Good service. Only criticism is that Tom talked a bit quickly for me. But he was happy to repeat and was very pleasant. Good experience overall.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Mr Corder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Daniella was very helpful getting my…
Daniella was very helpful getting my esim
January 26, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was fantastic- real challenge…
Tom was fantastic- real challenge transferring to my new phone but he found a way to. Thank you
January 25, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Jane,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone in Worcester shop Ana…
Visited Vodafone in Worcester shop Ana came to see me.I explained what I needed and she was excellent and I am grateful for her support.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Katherine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Worcester High Street
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex was really helpful and did a great…
Alex was really helpful and did a great job at explaining the process.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Andree,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great help from william
Great help from william. Had a issue with my phone and he sorted it all out. Great work
January 23, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Today I visited for Worcester High…
Today I visited for Worcester High Street Vodafone and Ana was so helpful. Very good service!
January 22, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Sezer,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dani and Abi were great today really…
Dani and Abi were great today really helped me with my device and gave information on roaming
January 21, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey John,
Thanks for the lovely review and fantastic support for Dani and Abi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Buying a replacement phone
Went into the Worcester store to replace my elderly mother’s broken payg phone. Alex was extremely helpful suggested a suitable replacement for an elderly person and arranged the transfer of the phone number to a new SIM card.
January 19, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went into the Vodafone store in…
Went into the Vodafone store in Worcester to change my number and set up my account and Anna helped me, she was extremely and helpful and friendly! Great experience.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Carlos,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Tom
Alex and Tom
Friendly, professional & efficient. Thank you.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the worcester store to try…
Went into the worcester store to try and sort my phones out, was dealt with by Tom who was so helpful and patient!!! Explained everything and went through everything with me. Great service, thank you Tom
December 12, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.