Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
Location
Switch location46 High Street, WR1 2QB Worcester, GB
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After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worcester High Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46 High Street, WR1 2QB, Worcester, United Kingdom
4.9
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ana helped me with my phone that was…
Ana helped me with my phone that was going straight to voicemail. She fixed it free of charge and made me feel much better about it.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Maureen,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simply the best!
We went in to upgrade our broadband and get a new mobile phone and tablet. The support from Ana was amazing. She asked the right questions to sort out the needs of two 80 year olds then provided patient, thoughtful and unrushed advice making the whole process stress free. Really excellent service
December 1, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to get new device
Came in to get new device, left with a smile. Tom helped me with a phone as well as a data transfer. Cheers for the great service!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Went in and saw Tom
Went in and saw Tom, got a data transfer and I'm so happy with how it's gone, many thanks Tom!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Edward the store…
Excellent service from Edward the store manager, helped me to purchase the most suitable phone. Extremely knowledgeable and patient. Went above and beyond. Thank you and I’m pleased with my new phone
November 13, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went in to sort out wifi and a new sim…
Went in to sort out wifi and a new sim and Tom managed to find me a great deal and left me stress free, vodafone should be privillaged to have such a good, keen and honest worker.
November 12, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Came in with my partner who struggles…
Came in with my partner who struggles with dementia, Tom has helped him with his ipad so he can watch his football, Tom is a gem to the store
November 11, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi. We're happy to hear that we could assist your partner with their iPad! We appreciate you acknowledging the team member who provided support. Thanks for your feedback. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Came in and saw Tom
Came in and saw Tom, helped me with a technical issue, leaving with a smile. Many thanks Tom
November 9, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi. We're happy to hear that you left with a smile after the technical assistance. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ana was absolutely amazing
Ana was absolutely amazing! She was super helpful, patient, and made the whole process so easy and stress-free. Honestly one of the best customer service experiences I’ve had — thank you, Ana, for being so kind and efficient!
November 6, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ana was outstanding and very helpful
Ana was outstanding and very helpful, she solved my problem brilliantly. She is a credit to vodafone
November 5, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Anna and Alex were great
Anna and Alex were great. Efficient, friendly and actually listened to what I wanted. They helped me through the process and I am very happy. Would highly recommend.
October 30, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi. We're happy to hear that you had such a positive experience! It's great to know that our team listened to your needs and helped you through the process. Thank you for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent ambassadors for Vodafone.
I had a number of queries regarding my account, all of which were handled by Tom. He was thorough, articulate and helpful and explained things in a cogent and 'user-friendly' manner. He saved me some money that day and I will be going in again to discuss new plans for our 2 mobile phones. He (and Edward the store manager) were excellent ambassadors for Vodafone on that day and are the reason why I intend to stay with your company.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
New girl kaitlin was amazing got a good…
New girl kaitlin was amazing got a good deal
October 15, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tom at vodaphone Worcester branch was…
Tom at vodaphone Worcester branch was really lovely and helped me set up my new I phone efficiently -
October 8, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ana was wonderful explaining my…
Ana was wonderful explaining my problems.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Help required with new phone
Help required with new phone. Ana (store manager) was so helpful at the Worcester branch. Would highly recommend store…thank you
September 5, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that you had such a positive experience at our store. It's great to know that our team was able to provide you with the support you required with your new phone. Thank you for your recommendation!
Thanks,
Vodafone Social Media Team
Called in Worcester shop and Edward…
Called in Worcester shop and Edward dealt with two matters for me today and was first class throughout clearly explaining everything and clearly looking after me .Certainly recommend
to others Thank you Edward.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We appreciate you taking the time to share your experience. We're happy to hear that you were well-looked after and that everything was clearly explained to you. We're grateful for your recommendation.
Thanks,
Vodafone Social Media Team
Tom helped us today excellently
Tom helped us today in a friendly, professional, knowledgeable manner that made it very easy to sort out our problem. We are very vary of our phones and he gave us lots of confidence in how to use them. Well done
September 1, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Came in with an issue regarding my…
Came in with an issue regarding my software and Tom was able to sort it at an instant, I really do understand why he has such amazing reviews, hes a delight. Vodafone should be grateful for having such a good person in their store
August 29, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent experience
We went into the store to upgrade 2 phones. Harrison was brilliant. Professional, friendly and knowledgeable. He took the time to explain everything clearly. Great guy. Thank you
August 21, 2025
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Wendy,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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