Vodafone UK - Worcester High Street Reviews 

253
TrustScore 5 out of 5

4.9

46 High Street, WR1 2QB Worcester, GB


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Rated 5 out of 5 stars

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more

Company replied

Rated 5 out of 5 stars

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more

Company replied

Rated 5 out of 5 stars

Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... See more

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  • 46 High Street, WR1 2QB, Worcester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help from William today

Great help from William today. Helped set up my phone and get me up and running.

February 4, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Melvyn,

Thank you for your review and feedback for William .

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom today

Great service from Tom today. Helped us to choose the best option to replace a damaged phone.

February 3, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Paul,

Thanks for taking the time to review, and share this feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful with setting up my…

Tom was very helpful with setting up my device up for me, could ask for a better service.

February 3, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Helen. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone to up date my phone…

Went into Vodafone to up date my phone and was helped by William. He was very helpful and friendly!!

February 1, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben has been wonderfully knowledgeable…

Ben has been wonderfully knowledgeable & helpful. Thank you VODAPHONE.

January 26, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Ann. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed an upgrade and went into…

Needed an upgrade and went into Vodafone Worcester. William helped me pick out a phone and with a great price as well!! Thanks for your help

January 15, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Jennifer,

This is a great review for William. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I cannot thank Tom enough for all of…

I cannot thank Tom enough for all of his help, everytime I come in he is always so helpful and patient when it comes to helping me with my device.

January 15, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Alison. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good help from William today

Very good help from William today. Quick and simple

January 13, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hello Claire,

Your feedback is much appreciated, we're glad you had a great experience in store with William.

If you do need us in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ben - great salesperson

Ben was extremely helpfull and sorted out a complicated upgrade very quickly. Highly recommended

January 7, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey,

It's great to hear Ben got this sorted for you, we appreciate the the support for them!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help.

Great help, sorted everything out for us!

January 8, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim only

Issue solved quickly. Discount on price. Sorted at quick notice.

January 7, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Alan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Professional

Great experience with William. Helped moves all data over and showed how to use the phone .

January 6, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Garry. Thank you for your review for William. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very good and helped me…

Tom was very good and helped me understand my phone much better than I originally did.

January 4, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Alison,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from William today

Great help from William today. Helped me upgrade to a new phone and saved me money!!

January 4, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Graham,

This is a great review for William. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I had an amazing and easy experience…

I had an amazing and easy experience going into Vodaphone needing some help with my phone, a lovely young man called Tom was very willing to help and was great with his communication. Thank you Tom :)

December 30, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Went into store a few days ago with a phone problem. William was more than happy to help and fixed my issue quickly. Would highly recommend!

December 27, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Lydia,

Thanks for letting us know what an amazing job William did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom and Abi were very helpful.

December 30, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi, thank you for your feedback Jonathan. It's great to Tom & Abi were able to help.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service provided by Ana

Great service provided by Ana.
one of the best assistant manager I've seen.
Nice discussion and nice discounts provided.

December 26, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Andrei,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abi & Tom were great in finding a…

Abi & Tom were great in finding a solution for my journey in Jan to USA, and transferring my stuff. Thanks!

December 24, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store today and saw William…

Came into store today and saw William to upgrade my phones & partners. He was very thorough, friendly and professional in getting us both a good deal. Great service, would definitely recommend.

December 17, 2023
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Evie,

Thanks for letting us know what an amazing job William did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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