After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
46 High Street, WR1 2QB Worcester, GB
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After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... See more
Company replied
Ana exceptional service, sorted my phone problem out straight away. Thank you
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46 High Street, WR1 2QB, Worcester, United Kingdom
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Great help from William today. Helped set up my phone and get me up and running.

Reply from Vodafone UK - Worcester High Street
Great service from Tom today. Helped us to choose the best option to replace a damaged phone.

Reply from Vodafone UK - Worcester High Street
Tom was very helpful with setting up my device up for me, could ask for a better service.

Reply from Vodafone UK - Worcester High Street
Went into Vodafone to up date my phone and was helped by William. He was very helpful and friendly!!

Reply from Vodafone UK - Worcester High Street
Ben has been wonderfully knowledgeable & helpful. Thank you VODAPHONE.

Reply from Vodafone UK - Worcester High Street
Needed an upgrade and went into Vodafone Worcester. William helped me pick out a phone and with a great price as well!! Thanks for your help

Reply from Vodafone UK - Worcester High Street
I cannot thank Tom enough for all of his help, everytime I come in he is always so helpful and patient when it comes to helping me with my device.

Reply from Vodafone UK - Worcester High Street
Very good help from William today. Quick and simple

Reply from Vodafone UK - Worcester High Street
Ben was extremely helpfull and sorted out a complicated upgrade very quickly. Highly recommended

Reply from Vodafone UK - Worcester High Street

Reply from Vodafone UK - Worcester High Street
Issue solved quickly. Discount on price. Sorted at quick notice.

Reply from Vodafone UK - Worcester High Street
Great experience with William. Helped moves all data over and showed how to use the phone .

Reply from Vodafone UK - Worcester High Street
Tom was very good and helped me understand my phone much better than I originally did.

Reply from Vodafone UK - Worcester High Street
Great help from William today. Helped me upgrade to a new phone and saved me money!!

Reply from Vodafone UK - Worcester High Street
I had an amazing and easy experience going into Vodaphone needing some help with my phone, a lovely young man called Tom was very willing to help and was great with his communication. Thank you Tom :)

Reply from Vodafone UK - Worcester High Street
Went into store a few days ago with a phone problem. William was more than happy to help and fixed my issue quickly. Would highly recommend!

Reply from Vodafone UK - Worcester High Street

Reply from Vodafone UK - Worcester High Street
Great service provided by Ana.
one of the best assistant manager I've seen.
Nice discussion and nice discounts provided.

Reply from Vodafone UK - Worcester High Street
Abi & Tom were great in finding a solution for my journey in Jan to USA, and transferring my stuff. Thanks!

Reply from Vodafone UK - Worcester High Street
Came into store today and saw William to upgrade my phones & partners. He was very thorough, friendly and professional in getting us both a good deal. Great service, would definitely recommend.

Reply from Vodafone UK - Worcester High Street
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