Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
46 High Street, WR1 2QB Worcester, GB
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Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
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46 High Street, WR1 2QB, Worcester, United Kingdom
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Reply from Vodafone UK - Worcester High Street
Popped into Vodafone store to upgrade phone. Tom the assistant sorted. Very professional and efficient.

Reply from Vodafone UK - Worcester High Street
Very helpful and friendly -thank you
Abi was great

Reply from Vodafone UK - Worcester High Street
Very helpful satisfactory result will be pleased to return

Reply from Vodafone UK - Worcester High Street
I upgraded my phone today at Vodafone Worcester. Was helped by Ben who effortlessly and politely helped me through the process. No wait, no fuss and no pressure to add extras. Ben is a credit to the store - recommended.

Reply from Vodafone UK - Worcester High Street
Top service as usual from your favourite florin thanks ben

Reply from Vodafone UK - Worcester High Street

Reply from Vodafone UK - Worcester High Street

Reply from Vodafone UK - Worcester High Street
I. Like. Color. Very good help.friendly staff - 7 year old reveiw
Tom was very helpul with me choosing a new device, couldn't ask for more!
Tom is the man to see mark my words.

Reply from Vodafone UK - Worcester High Street
William was extremely helpful
Excellent service

Reply from Vodafone UK - Worcester High Street
Agent was very helpful and efficient. Explained everything well and helped us upgrade and save money.

Reply from Vodafone UK - Worcester High Street
My phone had stopped working completely. Tom was AMAZING to say the least. He got my old phone going and then helped me choose an updated version. My phone was extremely old! Tom was knowledgeable and helpful. He definitely knew his stuff!! Tom transferred all my data and photos etc. Efficiently. Huge shout out to Tom. Thanks 😊

Reply from Vodafone UK - Worcester High Street
I went to do a sim swap , the lady taking care of me was named Abi , she was very helpful and when above and beyond yo ensure my needs where met . Big thanks to Abi

Reply from Vodafone UK - Worcester High Street
Abi & Kyle were fab really helped myself and husband and Ben for the broadband

Reply from Vodafone UK - Worcester High Street
Excellent service very pleased with assistance recieved

Reply from Vodafone UK - Worcester High Street
I visited your shop in Worcester today with my 90-year-old father in law who wanted a new phone. We received excellent service from Ben and Abi. Both of them were very helpful and very professional. They are a credit to Vodaphone.

Reply from Vodafone UK - Worcester High Street
Cannot thank Tom enough for helping us sort out some technical issues, he’s polite, kind and very considerate towards all customers.
Very big thank you Tom!

Reply from Vodafone UK - Worcester High Street
Me and my husband spent around two hours today in the shop and the process of buying a new phone and adding a tablet on the plan couldn't have been easier.
Very friendly, extremely understanding and patient staff that really go the extra mile to sort out our needs. Our adviser, Ben, was more than willing to put all the options on the table so we can choose what we want. He was very patient and managed to answer all the questions we asked for. No hidden costs or fees, everything was explained in detail and very accurately.
We have been with Vodafone for over 5 years and couldn't be more happy. Every time we walk in our local Worcester shop the advisors are hands on and know what they are doing!

Reply from Vodafone UK - Worcester High Street
Tom helped me sort a new upgrade. Plenty of options, well explained and broken down.

Reply from Vodafone UK - Worcester High Street
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