Vodafone UK - Worcester High Street Reviews 

254
TrustScore 5 out of 5

4.9

46 High Street, WR1 2QB Worcester, GB


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Rated 5 out of 5 stars

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more

Company replied

Rated 5 out of 5 stars

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more

Company replied

Rated 5 out of 5 stars

Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased

Company replied

Rated 5 out of 5 stars

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more

Company replied


Company details


Contact info

  • 46 High Street, WR1 2QB, Worcester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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4.9

All reviews

(254)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help from William

Great help from William. Helped me find a new phone and was very helpful getting stuff off my old phone on to the new phone

August 15, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Jayne,

This is lovely feedback for William. Thank you for your review.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Had my problem resolved by Will

Had my problem resolved by Will, in the worcester branch. Super helpful, super knowledgeable. Really really pleased with the service. Thankyou so much

August 13, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Nicholas. Thank you for your review for Will. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade of sim contracts

Visited the vodafone store in Worcester today to upgrade phone sim card and broadband contracts was served by Tom who was helpful and explained everything clearly

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Today I was served by Tom and he was…

Today I was served by Tom and he was really helpful. He was very knowledgeable and talked me through the issue with my phone and resolved it almost immediately. He also answered any queries I had about upgrading and offered me a plan. 5 stars.

August 2, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey there,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service…

Excellent customer service to reduce our family phone contracts to sim only and included all bonuses explaining it clearly for us. Friendly and accommodating and clearly knowledgeable about best products for us. Thanks Tom and Will

July 29, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Pete,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from the second…

Great customer service from the second I walked in would highly recommend

July 25, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Bailey,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, extremely helpful and explained everything really well.

July 21, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Tom for all your help today

Thank you Tom for all your help today, much appreciated. Look forward to collecting my new phone when it arrives.

July 16, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi there,

Thanks for highlighting what a great service Tom provided!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Will was Really helpful with…

Will was Really helpful with information and supported to make a purchase. Didn’t feel pressured or uncomfortable. They were able to answer all my questions.

July 16, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Kayla,

Thanks for taking the time to share this positive feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Will was a great salesman and got us a great deal

July 16, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Nat,

Thanks for the positive feedback!

Rated 5 out of 5 stars

Fantastic service

Fantastic service ! I was served by Will who was brilliant in identifying the best deal for me. Will be recommending Vodafone and the Worcester high st to everyone in future ! Thank you

July 16, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Tom,

Thanks for sharing this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tom and Abi were great and assisted as…

Tom and Abi were great and assisted as per usual. Great team

July 13, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Mrs Alam,

It's great to hear your feedback, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Tom & abi for my…

Amazing service from Tom & abi for my first smart phone

July 9, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Christine,

Thanks for letting us know what an amazing job Tom and Abi did!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and full information

Very helpful and full information. A quick purchase happy customer

July 6, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful in helping us get…

Tom was very helpful in helping us get the best deal. Many thanks Tom

July 5, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hello, David,

Thanks for leaving a review on your recent experience. We're glad to hear that you had a great service from Tom, and that he got everything sorted.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Spoken to kyle from Vodafone Worcester

Spoken to kyle from Vodafone Worcester, The gentlemen helped me pay off my loan agreement. And helped me get out of credit and he then helped me fix my broadband on another vist. Always excellent service from kyle I believe he was an assistant manager.

July 4, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi David,

It's great to hear about your recent experience and feedback for Kyle. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Business phone upgrade

Really heloful and listened very well to what i wanted

July 3, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey Georgina,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man …

Very helpful young man explained everything well,very efficient and well mannered

July 3, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Richie,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Abi and team and…

Excellent service by Abi and team and brilliant deals saved us loads

June 29, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hey there,

This is great to hear! Thanks for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

William was very helpful in…

William was very helpful in understanding what i need. Thanks for thw help

June 17, 2024
Unprompted review
Vodafone UK - Worcester High Street logo

Reply from Vodafone UK - Worcester High Street

Hi Barbara,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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