Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
46 High Street, WR1 2QB Worcester, GB
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Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
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46 High Street, WR1 2QB, Worcester, United Kingdom
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Great help from William. Helped me find a new phone and was very helpful getting stuff off my old phone on to the new phone

Reply from Vodafone UK - Worcester High Street
Had my problem resolved by Will, in the worcester branch. Super helpful, super knowledgeable. Really really pleased with the service. Thankyou so much

Reply from Vodafone UK - Worcester High Street
Visited the vodafone store in Worcester today to upgrade phone sim card and broadband contracts was served by Tom who was helpful and explained everything clearly
Today I was served by Tom and he was really helpful. He was very knowledgeable and talked me through the issue with my phone and resolved it almost immediately. He also answered any queries I had about upgrading and offered me a plan. 5 stars.

Reply from Vodafone UK - Worcester High Street
Excellent customer service to reduce our family phone contracts to sim only and included all bonuses explaining it clearly for us. Friendly and accommodating and clearly knowledgeable about best products for us. Thanks Tom and Will

Reply from Vodafone UK - Worcester High Street
Great customer service from the second I walked in would highly recommend

Reply from Vodafone UK - Worcester High Street
Excellent customer service, extremely helpful and explained everything really well.

Reply from Vodafone UK - Worcester High Street
Thank you Tom for all your help today, much appreciated. Look forward to collecting my new phone when it arrives.

Reply from Vodafone UK - Worcester High Street
Will was Really helpful with information and supported to make a purchase. Didn’t feel pressured or uncomfortable. They were able to answer all my questions.

Reply from Vodafone UK - Worcester High Street
Will was a great salesman and got us a great deal

Reply from Vodafone UK - Worcester High Street
Fantastic service ! I was served by Will who was brilliant in identifying the best deal for me. Will be recommending Vodafone and the Worcester high st to everyone in future ! Thank you

Reply from Vodafone UK - Worcester High Street
Tom and Abi were great and assisted as per usual. Great team

Reply from Vodafone UK - Worcester High Street
Amazing service from Tom & abi for my first smart phone

Reply from Vodafone UK - Worcester High Street
Very helpful and full information. A quick purchase happy customer

Reply from Vodafone UK - Worcester High Street
Tom was very helpful in helping us get the best deal. Many thanks Tom

Reply from Vodafone UK - Worcester High Street
Spoken to kyle from Vodafone Worcester, The gentlemen helped me pay off my loan agreement. And helped me get out of credit and he then helped me fix my broadband on another vist. Always excellent service from kyle I believe he was an assistant manager.

Reply from Vodafone UK - Worcester High Street
Really heloful and listened very well to what i wanted

Reply from Vodafone UK - Worcester High Street
Very helpful young man explained everything well,very efficient and well mannered

Reply from Vodafone UK - Worcester High Street
Excellent service by Abi and team and brilliant deals saved us loads

Reply from Vodafone UK - Worcester High Street
William was very helpful in understanding what i need. Thanks for thw help

Reply from Vodafone UK - Worcester High Street
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