Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... See more
Company replied
Location
Switch location46 High Street, WR1 2QB Worcester, GB
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After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... See more
Company replied
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Company replied
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worcester High Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46 High Street, WR1 2QB, Worcester, United Kingdom
4.9
Excellent
254 reviews
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This company invites their customers to review, whether positive or negative
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Went in with a problem Ana was very…
Went in with a problem Ana was very helpful and sorted everything out for us. Very happy with the service we received
December 9, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service by Staff at Vodafone…
Excellent service by Staff at Vodafone Worcester, very pleased. Thankyou
December 7, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Richard. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exactly knew what I needed, and sorted it eam knew what I was trying to achieve
Team knew what I was trying to achieve, and sorted it. Given an excellent deal. Made a suggestion that long term loyal customers are given free tech support and this is being taken up. Used the Worcester store since last century, even though I now live in Scotland. Thanks Ed and Chris
November 28, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi C M Kelly,
This is an amazing review for Ed and Chris. Thanks for sharing. We’re glad to hear you found the best deal for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really friendly staff
Very friendly and helpful staff and a well kept store
November 22, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello, Matthew,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent and very efficient service…
Excellent and very efficient service from Ben and Ed.
November 26, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello, Frances,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The 2 sales advisers (Ed-Store Manager…
The 2 sales advisers (Ed-Store Manager and Arun-Sales Adviser) were brilliant and sorted out my new phone for me, thanks guys.
November 21, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Graham,
Thank you for your review and great feedback. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer Service Superb
I have had brilliant service today from Will as I needed to get an old phone unlocked. He sorted it within minutes. I thought good customer service had died but he changed my views completely. Well done keep it up. Thanks Judith
October 28, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello, Judith,
It's great to hear about the positive experience which you had with Will. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service from Kyle & Abi
Amazing service from Kyle & Abi
Kyle went above and beyond to help in everyday possible, he was really friendly and took an interest into our life with our dogs
We managed to get what we wanted for a great price and I could not be happier. We will always be back for our upgrades!
October 24, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Sally. Thank you for your review for both Kyle and Abi. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went inti ths vodafone Worcester store
Went inti ths vodafone Worcester store. Seen Kyle and abie, both excellent service I've been with vodafone for 20 years. They helpes me set up my phone.
October 24, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Malcolm. Thank you for your review for both Kyle and Abie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Abi in store she…
Great experience with Abi in store she really helped me with my upgrade and explored options and helped me with redeeming the gift offer with Samsung
October 14, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom is a real asset…
My husband and I visited the store on Saturday to sort a new mobile phone contract. We had already been to the EE shop and received very poor customer service, so were so grateful to be dealt with by Tom. He was such a pleasant young man. Very friendly, yet professional and listened to what we wanted and came up with a great deal. He didn't rush us, didn't try to sell unnecessary extras and took the time to help transfer data. Tom is real asset to the shop and was a pleasure to deal with.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello, Jacqui,
It's lovely to hear about the positive experience which you've had with Tom. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom's costumer service in Worcester is excellent
Tom in Worcester is very friendly, professional, he possesses excellent attention to what my needs were. His best qualities were listening, clearly asking for confirmation that he understood my needs in a very simple manner, he walked me through the entire process without a rush, yet very promptly, and his friendly skills.
Thanks Tom! This quality of service is why I am a loyal costumer.
Elka
October 4, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hello, Elka,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service, no pressure
Right from the start I received helpful in formation, from Will, about the iPhone 16. Different options were explained and I did not feel pressured to buy any one product.
This has made me willing to go to Vodafone when my current broadband contract expires.
September 25, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Debbie,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from William today
Great service from William today. Helped me with an issue on my phone
September 23, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Mark. Thank you for your review for William. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Immediate help from Ana
September 3, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi. Thank you for your review for Ana. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will customer service
Will is extremely friendly and helpful.
Will helped us with everything we needed to know and told us all the information necessary and was a massive help in changing things over for us.
August 31, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Kyle from Vodafone was a very helpful
Kyle from Vodafone was a very helpful, helped me setup my aim contract as I struggled to do so
August 20, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Garry,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
First class service from Kyle
First class service from Kyle. All issues on both accounts sorted and a new phone purchased with no hassle.
Excellent Vodafone store.
August 15, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Peter,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Great service today from Sam
Great service today from Sam, in the Worcester store. Helpful, knowledgeable, friendly member of staff. Good, clear advice given for my upgrade. Great experience all round.
August 19, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hi Linda, Thank you for your review. It's always good to read such complimentary feedback for one of our team 😊
Thanks again, The Vodafone Social Media Team
Will helped me and he was very helpful…
Will helped me and he was very helpful and explained my options really well.
August 17, 2024
Unprompted review
Reply from Vodafone UK - Worcester High Street
Hey Zoe,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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