Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more
Company replied
Location
Switch location14 Montague Street, BN11 3HA Worthing, GB
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See what reviewers are saying
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more
Company replied
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more
Company replied
Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was h... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worthing
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 Montague Street, BN11 3HA, Worthing, United Kingdom
4.8
Excellent
223 reviews
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Brilliant and very helpful service from…
Brilliant and very helpful service from Marley
May 11, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey Caroline,
Thanks for the lovely review and fantastic support for Marley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely team
Lovely team! Fin was super helpful. Thank you very much :)))
May 10, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service intermittent and low quality phone case
I purchased a new contract phone and was served by Scott. His customer service was good. However, the signal in town centre is quite weak. Also, the case I bought from the other shop Scott sent me to broke within a week. The bloke who works there wont replace or refund me the money for it! Very poor quality to say the least.
February 26, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey Jack,
Thank you for taking the time to share your experience. We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the store support. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. Request you to please reach out to the teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
Alternatively, you can reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Rupali
Great service from Finley!!!
Great service and impression from Finley. He was very polite and patient with me, wasn’t pushy or patronising either (as i have experienced in other phone stores)!!!
Would very much hope to be served by him again 👍
April 26, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey katy,
Thanks for the lovely review and fantastic support for Finley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
lovely staff
April 26, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey Ella,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service from Harrison
Amazing customer service from Harrison. Made it so easy to upgrade my phone. Highly recommend a visit to Vodafone in Worthing
April 26, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hey Arnold,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Harrison
Served by Harrison, Fabulous service but the computers in the shop are absolutely rubbish, so slow! Go to the shop every year and will do so!
Thank you Harrison ! 😁😁😁😁😁
March 24, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Customer,
Thanks for sharing your feedback for Harrison and for your patience with the systems. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Scott,especially
Scott,especially, also Finley and later Aiden all so helpful at Worthing Vodafone. Complicated account with my kids needing to be transferred, added, taken off, readded, upgraded then cancelled after a theft… a nightmare for everyone but they were patient and kind when I had no idea what was going on. Thank you. Scott is the calmest and most patient person ever!!
March 23, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Annabel,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So so helpful- Fin was so patient with…
So so helpful- Fin was so patient with this anti tech gran!
I left with a clear understanding of what I was paying for and ongoing costs, which was fab.
Thank you so much- great service!!👌
March 21, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hello Kailla,
It's great to hear about the positive experience which you had with Fin. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade
Finn and Harrison were great today and very helpful. They made the visit worthwhile we came away with 2 new iphone 16 pro. They were very patient as we changed our minds a couple of times.
Thank you
March 8, 2025
Unprompted review
Reply from Vodafone UK - Worthing
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Worthing
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Scott was amazing help us sort my new…
Scott was amazing help us sort my new phone
February 15, 2025
Unprompted review
Reply from Vodafone UK - Worthing
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The 4g signal for my Vodafone in…
The 4g signal for my Vodafone in Worthing is terrible. On an s24......
February 3, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Chris,
We know it's important to have a reliable signal so we'd love to help with. To start, you can check the area on Network Status Checker: vodafone.uk/nsc This will confirm the coverage, and if you can see any issues near you, you'll ne able to sign up to alerts by tapping the icon. If the coverage is good and no issues are present, please drop us message so we can take a closer look:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Poor recommendation
Went their in Vodafone Worthing branch to see if they can help me with my phone which was cracked as I had dropped it. They couldn't do anything with that. however they sent me to this repair shop with their leaflet which looked more like an off licence shop and I had the screen changed hesitantly as they were recommended by Vodafone. Now since this repair with a cheap quality screen, my phone keeps typing letters on its own and have other issue with the functionality of the phone. This isn't a good look on Vodafone store and why would your customer to a shop where the products and service is so poor?
December 20, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi James,
I'm sorry you've been left feeling this way. If you're unhappy with the result of your repair, please reach out to the Social Media team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help and look into another repair with you.
All the best,
Vodafone Social Media team
Very helpful - thank you Ben
Ben was extremely helpful when I called into the store to replace my obsolete handset. Lots of patience and good advice and even managed to reduce my monthly bill for the long term. Thank you
January 20, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hello, Anita,
It's great to hear that you received a 5 star service from Ben! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service from Scott…
Amazing customer service from Scott today at Vodaphone in Worthing. Patient, kind, knowledgeable and thorough with all information and paperwork involved with the process of my i phone upgrade. Thank you very much Scott.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Emma,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful staff
Many thanks to Scott in the Worthing branch for his help and cheerful personality.I always dread new phones and phone deals, but he made it a stress-free experience.😀
January 13, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Della,
This is a great review for Scott. We’re glad to hear you found the best option for you when visiting the store. Thanks for sharing this experience. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fin was amazing taking care of my…
Fin was amazing taking care of my Billing questions he also offered me a range of product for my line that I could upgrade but nothing that suited my needs at the moment bit I will be sure to go back into store and see him as soon as I need any new devices many thank Fin you are a true gentleman
January 13, 2025
Unprompted review
Reply from Vodafone UK - Worthing
Hi Ben,
This is lovely feedback for Fin. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always helpful
Went in for notification help and Scott found us a better deal for cheaper! Thank you to Scott and Lana, usual brilliant service from the Worthing store 😍
December 30, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Niki. Thank you for your review for Scott and Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service
Resolved new phone, broadband and child's phone
December 30, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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