I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... See more
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Location
Switch location14 Montague Street, BN11 3HA Worthing, GB
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Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more
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The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more
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Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worthing
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 Montague Street, BN11 3HA, Worthing, United Kingdom
4.8
Excellent
224 reviews
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Returning customer
Ive been a Vodafone customer for many years and was looking for a phone upgrade, I popped into Vodafone @ worthing and dealt with Finley, He was very knowledgeable and super helpful, making the whole experience very easy, I'm very pleased with my new phone. Ive returned today to get my sim upgraded, also dealing with Finley again, done and dusted in minutes and still retaining my number, many thanks Finley
September 21, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Matthew,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodaphone Worthing: Good Service
Vodaphone Worthing, in my experience, have pleasent, helpful staff. Today Megan helped me choose a broadband option and had lots of other helpful tips. Thanks Megan.
September 24, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Matt. Thank you for your review for Megan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
The customer service rep, Fin, has been very much helpful. He assisted me with my eSim and Sim swap concerns. Very Accommodating and friendly. Keep up the good work!
September 21, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hey Marem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top marks awarded by Lord Shirley Dr.
Top marks! Great service from Lana who was patient and efficient as well as entertaining. Highly recommended.
September 15, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hello, David,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Worthing store
Finley, what a legend. Saved me a fortune and answered every question I had in the Worthing store. If this man is not a store manager, he should be. Was full of knowledge and polite with customer services that are some of the best I’ve ever experienced. Worthy of 6 stars.
September 14, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hey Shane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
lana was so helpful i’ve just upgraded…
lana was so helpful i’ve just upgraded to the 16!
September 13, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hey Alan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Worthing town shop
Went into the Worthing town shop today and Aiden has restored my faith in customer service. As a customer of over 20 years and getting beyond frustrated when I phone this company, I left the shop happy and still a customer. If only everyone on their phone lines were as helpful.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Today I was served by Finley in the…
Today I was served by Finley in the Worthing branch.
Finley has provided me with an excellent customer service.
He was polite and unimposing.
He tried his best to make sure I get the outcome I needed on my visit.
Thanks Finley, I wish you the best in your future endeavour.
August 23, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowlege me straigh away with smile.Meg…
Knowlege me straigh away with smile.Meg was very helpful.
July 19, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Martina,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the feedback about Meg.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Megan really looked after me......
Megan really looked after me during my visit. She listened to me and I came away very happy as I had a new phone and paying less per month than I was currently paying. Result 😀😀
July 13, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Why would you go anywhere else
Just a quick note to share what was a fantastic experience we had at Vodafone Worthing yesterday. We went into the shop to upgrade my wife's old Apple mobile and left with IPhone 15. The lady who served us, Mya, answered all our questions, was knowledgeable and a credit to the company. Will definitely go back should the need arise. Highly recommend.
July 15, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Gary,
Thanks for taking the time to share this amazing feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from Megan
Excellent service from Megan, really knowledgeable about all the products and the packages. It was just a shame my upgrade phone was out of stock.
July 12, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Simon,
Thanks for this amazing feedback! We're sorry to hear the phone you wanted was out of stock, hopefully you can get your hands on it as soon as possible.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
My purchase with sales girl MYA
We were greeted bye MYA who went out of her way to help my daughter choose which phone she wanted it didn't take very long to complete her purchase .
There was a really nice friendly feel in the shop overall.
July 9, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Thanks for your fab feedback Cheryl. It's great to see Mya was so helpful in helping your daughter find a new phone. I hope she's loving it 😊
All the best, The Vodafone Social Media Team
Amazing and very professional customer…
Amazing and very professional customer service by Finley - Vodafone Worthing
July 5, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hello, Mohamed,
It's always our aim to provide our customer's with a great customer service, so it's lovely to hear that Finley delivered. We appreciate you taking the time to leave a review on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Megan is great
Megan was extremely helpful and great to deal with. Very knowledgeable and able to help us with our move.
July 4, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Scott,
We appreciate your feedback and kind words about Megan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Megan
Your sales person - Megan - was professional, friendly, very helpful and informative.
July 4, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Robin,
It's great to see you had such a positive experience with Megan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from the lovely Lana…
Amazing service from the lovely Lana she processed 2x upgrades for me service with a smile :)
June 15, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Ben,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
the worthing team are very helpful and…
the worthing team are very helpful and friendly! Aidan was very helpful especially
June 15, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Hi,my husband and I are very pleased…
Hi,my husband and I are very pleased and happy with the team Vodafone. I want to say thank you to Lana, she is very kind, friendly and will help you as much as possible for what you need. I recommend you to visit Vodafone in Worthing and if you have a problem you should know that their team is very friendly and is there to help you and do a great job. Great job by Lana ! 🙌🤝✅️
May 23, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi there,
Thanks for your review for Lana. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Great customer service
Popped in to get a new phone after breaking my old one.
I was served by Megan who was great from start to finish.
She knew her stuff and left me to choose a deal without the usual pushiness of some sales people!
Great asset to Vodafone.
May 11, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Ali,
Thank you for taking the time to review and sharing this great feedback for Megan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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