I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... See more
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Location
Switch location14 Montague Street, BN11 3HA Worthing, GB
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Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more
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The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more
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Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worthing
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 Montague Street, BN11 3HA, Worthing, United Kingdom
4.8
Excellent
224 reviews
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Finley helped me out and managed to…
Finley helped me out and managed to cancel a scam app charging me £15 a week, thank you!
May 9, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Josh,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wouldn't recommend anyone more
The whole team at Worthing are amazing. Ben and Megan are always available to help and have sorted so many issues that we've had. Couldn't recommend them enough
May 9, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Hannah,
Thank you for taking the time to review and sharing this feedback for Ben and Megan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to buy a phone and Finley was…
Came in to buy a phone and Finley was very helpful and patient with what I wanted. Thank you very much!
May 7, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Finley was very helpful
Finley was very helpful, superstar! Others too, thank you!
May 7, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Nicola,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good service
The staff were very helpful and friendly. They gave me good advice, and Finley helped get me a phone that was suitable for me.
April 26, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Sue,
We're so glad you had such a positive experience! Thanks for your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service from Megan she sorted a…
Amazing service from Megan she sorted a deal out for me on my home broadband and mobile saving me a few £ In the process
May 3, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Gerald,
Thanks for your great review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Class service
Very entertaining service today from Lana and Aidan, got a new phone in store same day
May 1, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Michael,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service
Ben was excellent. He understood what I wanted and found me the best deal for a new contract. Very knowledgeable and friendly. I have notice while in the shop how the staff is so pleasant and helpful to the customers and very patient, too.
Ben and his team are definitely a great asset to Vodafkne and hope to visit them at the shop in Worthing very soon. Thank you to Ben and his team
April 25, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi there,
It's great to hear your feedback, thank you for taking the time to leave us a review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Worthing
Hi Caroline,
Thank you for your amazing review! It's great to hear what a positive experience you had with Megan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Lovely team in the Worthing Vodafone…
Lovely team in the Worthing Vodafone shop. Finley has helped us over the last two days transfer all the data from my old phone to my new one, then did the same for my son today. He was so helpful and lovely with our 14 year old son. Thanks, Finley!
April 18, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Emma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service from Fin he got me a…
Amazing service from Fin he got me a new device and hone broadband and still saved me money
April 17, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Ann,
This is lovely feedback for Fin. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
All the best,
Vodafone Social Media team
Lana at Worthing branch was great
Lana at Worthing branch was great. She was helpful, clear and patient.
Thank you Lana!
April 14, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Mirna. Thank you for your review for Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a great service from Mya
What a great service from Mya, she kept apologising for the systems taking long to respond, she was so interactive during the process.
April 13, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hey, thanks for the awesome feedback for Mya.
All the best, The Vodafone Social Media team
The staff are top quality
The staff are top quality , myself and my partner have had many issues with our accounts over the years no fault of Vodafone however the staff have delt with and gone above and beyond to fix the issues and we leave happy everytime.. special mention to Ben ,meg and the team
April 12, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Tom,
Thanks so much for leaving this great feedback! We're delighted to hear about your positive experience and are so happy you consistently receive a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service
Lana at the Worthing Store is excellent. Changing up my mums iPad for something better suited was easy and actually an enjoyable experience with much laughter.
Lana also found a way better deal on her current broadband - so this was thrown in for good measure. 5 stars
April 10, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Gats,
This is an amazing review for Lana. It's great to hear you found the best option for you and your mum when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came in for an upgrade and Lana and…
I came in for an upgrade and Lana and Aidan were very helpful and efficient.
March 20, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Keeley,
Thanks for taking your time to leave this feedback for Lana and Aidan. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Megan lovely lady very helpful and…
Megan lovely lady very helpful and knowledgeable
March 14, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Mal,
Thanks for your 5-star review for Megan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Highly recommended best customer service
Highly recommended best customer service
March 12, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Thanks for the great feedback Sepehr. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
14 Montague Street
14 Montague Street, Worthing, Vodafone Store: An elderly gentleman visited the store to replace his SIM card due to poor eyesight at 89. Despite the replacement, his phone continued to display "insert SIM" for a week. Advised to contact Talk Mobile, he visited the store three times, receiving the same unhelpful response from Vodafone staff. Today, the cleaner discovered the SIM was inserted upside down, fixing the issue and restoring functionality to the phone.
February 23, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Hi Rob,
Thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrades and new devices
Over the past couple of weeks Megan has been incredibly helpful setting my Dad up with a new plan and myself with a new iPhone 15 and an iPad that has been in desperate need of an update.
Brilliant service from start to finish in a friendly atmosphere.
February 19, 2024
Unprompted review
Reply from Vodafone UK - Worthing
Thanks for your awesome feedback for Megan. It's great to see they made upgrading such a pleasure. Hope you're loving your new devices Jessi!
Thanks, The Vodafone Social Media team
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