We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... See more
Company replied
Location
Switch location48 Hope Street, LL11 1BB Wrexham, GB
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Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... See more
Company replied
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... See more
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Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wrexham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
48 Hope Street, LL11 1BB, Wrexham, United Kingdom
4.9
Excellent
226 reviews
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Very helpful assistance from a most…
Very helpful assistance from a most competent and patient and friendly member of staff
March 12, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Paula,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack helped me with my data transfer…
Jack helped me with my data transfer and got me a grest deal on a nee tablets when i go to the caravan
March 9, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Denis,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wrexham
Hey Lloyd,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Melissa & Jack.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Ben,
Thanks for the lovely review and fantastic support for Melissa & Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack helped me move my data over on the…
Jack helped me move my data over on the phone and got my bill down £8 per month.
Massive help for me setting up my phone
March 1, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Bethan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a fantastic experience in vodaphone…
Had a fantastic experience in vodaphone wexham. Chis was very informative and give a great customer experience.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was supporting me with transfer…
Jack was supporting me with transfer from my old phone to my new got everything over couldn't be more thankful
February 28, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melissa.. Wrexham .. Fantastic.
I walked into the shop with thoughts on upgrading my mobile. I have 2 mobiles and a broadband account with yourselves. Melissa was really helpful in explaining my account and showed patience whilst explaining in simple terms for me to understand . If I went into the shop again I would make a bee line fir Melissa. A credit to your organisation.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Jeanette,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Most helpful a patient and knowlegable
February 18, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in perplexed
Went in perplexed. Jack sorted out problem super-efficiently. Much impressed by professionalism.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack helped me with transfering the…
Jack helped me with transfering the data on my old phone to my new phone
February 16, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best customer service I've had for years
I came into the store to enquire how to unlock my phone,Jodi greated me with a smile and reassured me she would be able to sort out my issue.The process was a lengthy one but at no time did Jodi make me feel that I was a nuisance.Jodi sorted out my phone and as much data as possible was saved...I ended up signing a new contract and left the store feeling really pleased that first class customer service still exists.... thank you Jodi
February 10, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wrexham
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
With Melissa so lovely
With Melissa so lovely ! And so helpful! Thank you!!
February 5, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
Fabulous service. Jack explained all the options and was very knowledgeable and friendly. Didn't feel rushed and made the right decision for me for my phone contract. Thank you for your time Jack
January 16, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Helen,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent lady called Shauna served me
Excellent lady called Shauna served me. She was lovely very pleasant and knew her job. Very impressed
January 12, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Meril,
Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive experience.
Had a very positive experience at Vodafone Wrexham.Shauna provided a clear explanation and was incredibly patient.Everything was made clear and her knowledge was valuable.The rest of staff were also pleasant and helpful.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
brilliant assistance good help
January 6, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Shauna
January 3, 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Sarah,
Thanks for the lovely review and fantastic support for Shauna. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wrexham
Hey Parminder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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