Me and my mum were served by Charlie last week. We were both incredibly happy with the service we received. I was pleased with how quickly and easily I upgraded my phone and monthly plan and my mum... See more
Company replied
Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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Me and my mum were served by Charlie last week. We were both incredibly happy with the service we received. I was pleased with how quickly and easily I upgraded my phone and monthly plan and my mum... See more
Company replied
Brilliant friendly service, 2nd time I have used Charlie at Yate Vodafone & she has been amazing so helpful 😀 would 100% recommend..thank you
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
Had a great experience in the Yate store today. Jordan was extremely helpful and resolved my issue with no problems at all. Highly recommended the Yate store
Company replied
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Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
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Owien was so helpful last week that I made sure I came back when he was working.
Phone purchased.
Happy customer.
Great staff.

Reply from Vodafone UK - Yate
Brilliant friendly service, 2nd time I have used Charlie at Yate Vodafone & she has been amazing so helpful 😀 would 100% recommend..thank you

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Had a great experience in the Yate store today. Jordan was extremely helpful and resolved my issue with no problems at all. Highly recommended the Yate store

Reply from Vodafone UK - Yate
Jordan helped me with my purchase of a new iPhone. Made it all easy, thanks Jordan

Reply from Vodafone UK - Yate
Went to Yate store with an issue on my puone spoke to Jordan. Brilliant help getting me back up and running cheers mate

Reply from Vodafone UK - Yate
Jordan was
Very helpful,friendly and informative

Reply from Vodafone UK - Yate
Great service from jordan, sirted out my husbands phone amazing thankyou

Reply from Vodafone UK - Yate
Me and my mum were served by Charlie last week.
We were both incredibly happy with the service we received.
I was pleased with how quickly and easily I upgraded my phone and monthly plan and my mum was so happy with the products Charlie recommended for her. She was also very grateful for the time Charlie spent explaining the products to my mum as she is not particularly tech savvy, but she left feeling confident in what she had purchased.

Reply from Vodafone UK - Yate
Amazing service and help and advice all of it fantastic service and honestly cannot thank Charlie enough. Went above and beyond for us. Thankyou so much x

Reply from Vodafone UK - Yate
Friendly and very helpful service and always with a smile, went of their way to help me get the phone package that I wanted.

Reply from Vodafone UK - Yate
Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones.
Staff like Charlie is one of the reasons I keep coming back to vodafone every couple years

Reply from Vodafone UK - Yate
Great service from start to finish. Charlie was great at helping with a new phone.

Reply from Vodafone UK - Yate
Colin helped me with my order and gave me advise on a new phone then transferred all the data from my old phone to the new one, incredibly helpful gentleman
Thank you colin

Reply from Vodafone UK - Yate
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.

Reply from Vodafone UK - Yate
Advisor Charlie was very friendly and knowledgeable. Felt they listened to what we wanted. Charlie was very helpful throughout the process.

Reply from Vodafone UK - Yate
Excellent service from start to finish for my phone upgrade with Charlie

Reply from Vodafone UK - Yate
Came to store for support with my phone Owain and Colin fixed it up for me! Could not reccomend them enough thank you

Reply from Vodafone UK - Yate
Spoke to Colin & Charlie who helped me transfer my data to my brand new phone!! Really helpful staff thank you

Reply from Vodafone UK - Yate
Excellent service. Charlie was really helpful and any problems are always sorted out. 1st class

Reply from Vodafone UK - Yate
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