Vodafone UK - Yate Reviews 

172
TrustScore 5 out of 5

4.9

Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB


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Rated 5 out of 5 stars

Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more

Company replied

Rated 5 out of 5 stars

I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more

Company replied

Rated 5 out of 5 stars

Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.

Company replied

Rated 4 out of 5 stars

So happy with the service, had time to help you find a mobile phone.

Company replied


Company details


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  • Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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1-star

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4.9

All reviews

(172)

42,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, very helpful and surely increase my interest to be a customer

November 8, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Jay,

This is really great to hear about our Staff, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Up grade.Went in to store told them the problem…

Went in to store told them the problem I have I up graduate my phone and got a good deal I asked if they could set up the new phone and they did. I am well impressed.

October 26, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Paul, It's great to see our team were so helpful today. I hope you're loving your new phone 😊
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was brilliant

Ethan was brilliant. Really helpful and efficient with no pressure to purchase.

September 14, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Lisa,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful customer service from Nick…

Wonderful customer service from Nick today. Saved me so much stress and greatly appreciated!

July 25, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Clare,

Thank you for your review and feedback for Nick.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

James and Nick in the Yate store

James and Nick in the Yate store, super switched on, overly helpful and a credit to the store. 😁

July 18, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Ben, It's great to see James and Nick were so helpful today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

We were greeted by Charlie,who was very…

We were greeted by Charlie,who was very welcoming and friendly,we were after a new phone for our daughter and our options were made very clear and costs etc explained very well.
Overall a great experience and would highly recommend this shop and Charlie!

July 5, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hello, Andrew,

It's always our aim to provide our customers with a great service, so it's wonderful to hear about the positive experience which you received from Charlie in-store. We appreciate you taking the time to leave such a lovely review.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service-Charlie

Charlie was very helpful and lovely , she sorted all of our problems out we came in with and we went away very happy ! Thankyou Charlie

July 2, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi , It's really good to see Charlie was able to get your issues sorted and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing thanks so much

The store in Yate, Bristol, were great, yesterday - thanks so much.

May 17, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Andy,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Becky (in Yate) was very professional…

Becky (in Yate) was very professional and sort out my things quickly, very happy customer here. Thank you:)

April 19, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Anett,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Fred, was extremely helpful, professional and very friendly.

April 9, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Janice,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly manager in local store…

Very friendly manager in local store Charlie. She was very helpful in explaining all information and advising me on the best deal for me. Very individual and helpful

April 9, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Baz,

It's great to hear about your recent experience and feedback for Charlie. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Yate Vodafone Store, very very helpful

Charlotte, who dealt with our questions and account changes today, was very helpful, very knowledgeable, efficient, and saved us money. An absolute credit to the Yate Vodafone Store, only drawback was she didn't have her dogs in there to give a pet to.

April 6, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Steven,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Chloe in the Yate, Bristol was absolutely fantastic at upgrading our phone contracts.
Very friendly and quick service without feeling rushed. An absolute pleasure to deal with and definitely knows her info

April 2, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Alice. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff supporting us get…

Very helpful staff supporting us get the right phone and contract for our kid. Thank you!

February 17, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey,

Thank you for sharing your review and support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nisha

Nisha, the pretty lady in the Vodafone store was really helpful and knowledgeable. She also helped me with transferring my data, helped me to choose the right device and plan for me.
Would recommend Vodafone to everyone.

February 14, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Susan,

Thanks for your feedback! We're so glad you had a positive experience with Nisha. Enjoy your new device and plan!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nisha the advisor at the Vodafone store…

Nisha the advisor at the Vodafone store was very knowledgeable and helpful. She answered all my queries patiently and I got myself a phone.

January 22, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Professional, friendly and fast service at Yate Vodafone today. Thank you Surabhi

January 16, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Andrea,

Thanks for your 5-star review for Surabhi. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing staff

Surbhi has been wonderful in helping me find appropriate mobile hotspot for an upcoming hospital stay
Cannot thank her enough for making this transaction the easiest it could possibly be!

January 10, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey,

We're glad you've been supported and appreciate you taking the time to leave us a review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were given full attention

We were given full attention, patience, and loads of time in sorting out a contract deal to enable my son to get a new phone. Super helpful!

January 6, 2024
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Rosie. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nisha was fantastic

Nisha was fantastic. She was very good and explained everything to us. Myself and my wife were very please with the service we received from Nisha. She was five stars in our books.

December 29, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Clive,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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