Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
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Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
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Wonderful staff, very helpful and surely increase my interest to be a customer

Reply from Vodafone UK - Yate
Went in to store told them the problem I have I up graduate my phone and got a good deal I asked if they could set up the new phone and they did. I am well impressed.

Reply from Vodafone UK - Yate
Ethan was brilliant. Really helpful and efficient with no pressure to purchase.

Reply from Vodafone UK - Yate
Wonderful customer service from Nick today. Saved me so much stress and greatly appreciated!

Reply from Vodafone UK - Yate
James and Nick in the Yate store, super switched on, overly helpful and a credit to the store. 😁

Reply from Vodafone UK - Yate
We were greeted by Charlie,who was very welcoming and friendly,we were after a new phone for our daughter and our options were made very clear and costs etc explained very well.
Overall a great experience and would highly recommend this shop and Charlie!

Reply from Vodafone UK - Yate
Charlie was very helpful and lovely , she sorted all of our problems out we came in with and we went away very happy ! Thankyou Charlie

Reply from Vodafone UK - Yate
The store in Yate, Bristol, were great, yesterday - thanks so much.

Reply from Vodafone UK - Yate
Becky (in Yate) was very professional and sort out my things quickly, very happy customer here. Thank you:)

Reply from Vodafone UK - Yate
Fred, was extremely helpful, professional and very friendly.

Reply from Vodafone UK - Yate
Very friendly manager in local store Charlie. She was very helpful in explaining all information and advising me on the best deal for me. Very individual and helpful

Reply from Vodafone UK - Yate
Charlotte, who dealt with our questions and account changes today, was very helpful, very knowledgeable, efficient, and saved us money. An absolute credit to the Yate Vodafone Store, only drawback was she didn't have her dogs in there to give a pet to.

Reply from Vodafone UK - Yate
Chloe in the Yate, Bristol was absolutely fantastic at upgrading our phone contracts.
Very friendly and quick service without feeling rushed. An absolute pleasure to deal with and definitely knows her info

Reply from Vodafone UK - Yate
Very helpful staff supporting us get the right phone and contract for our kid. Thank you!

Reply from Vodafone UK - Yate
Nisha, the pretty lady in the Vodafone store was really helpful and knowledgeable. She also helped me with transferring my data, helped me to choose the right device and plan for me.
Would recommend Vodafone to everyone.

Reply from Vodafone UK - Yate
Nisha the advisor at the Vodafone store was very knowledgeable and helpful. She answered all my queries patiently and I got myself a phone.

Reply from Vodafone UK - Yate
Professional, friendly and fast service at Yate Vodafone today. Thank you Surabhi

Reply from Vodafone UK - Yate
Surbhi has been wonderful in helping me find appropriate mobile hotspot for an upcoming hospital stay
Cannot thank her enough for making this transaction the easiest it could possibly be!

Reply from Vodafone UK - Yate
We were given full attention, patience, and loads of time in sorting out a contract deal to enable my son to get a new phone. Super helpful!

Reply from Vodafone UK - Yate
Nisha was fantastic. She was very good and explained everything to us. Myself and my wife were very please with the service we received from Nisha. She was five stars in our books.

Reply from Vodafone UK - Yate
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