Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
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Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
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Nisha was very kind and helpful to us, very professional,
Great customer service
Thank you very much

Reply from Vodafone UK - Yate
The staff were amazing from the minute we walked in the store.
Tom served me and my wife he had great knowledge on all the phones and found us a great deal.
Well done yate vodafone

Reply from Vodafone UK - Yate
Tom the store manager in yate branch has been so helpful and understanding helping me out with a new contract. As I have been missed sold a contract before with a team member at the yate branch, Tom has been really understanding and help me find what was best for me highly recommend speaking to Tom

Reply from Vodafone UK - Yate
Helpful advice with the change of contract and achieving an overall reduction in my monthly bill.

Reply from Vodafone UK - Yate
very helpful and explained everything so i understood (becky in yate vodaphone)

Reply from Vodafone UK - Yate
Very helpful and honest service
Tom was very knowledgable , patient and understanding.

Reply from Vodafone UK - Yate
Tom the store manager at the Yate branch was very polite and helpful in sorting out the problems I had with my phone bills today. I would come here again for my future needs and contracts again.

Reply from Vodafone UK - Yate
Nisha is very friendly and

Reply from Vodafone UK - Yate
I wanted a new phone on a new contract sales advisor surabhi took me throughthe entire process explained everything i had to know. Well behaved stafgs and excellent service.

Reply from Vodafone UK - Yate
Very good patience and she explained everything very well
Sales adviser: Surabhi Sudhakar

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Nisha the sales adviser was wonderful what a very pleasant person she was very knowledgable and polite what a pleasure .

Reply from Vodafone UK - Yate
Very friendly nothing too much trouble great service

Reply from Vodafone UK - Yate
Tom made my experience very smooth today, came in looking to upgrade my device and he was very friendly, knowledgeable and helpful.

Reply from Vodafone UK - Yate
Very friendly and consice. Helped me a lot with my queires.

Reply from Vodafone UK - Yate
What a great experience from Tom at Yate store .
Made so easy and painless for having new contacts.
I highly recommend seeing Tom at yate store .

Reply from Vodafone UK - Yate
Surabi was lovely, very warm abs friendly- super helpful and was happy to explain everything to us and it was no trouble. Top service!

Reply from Vodafone UK - Yate
Great customer service from Tom! Very knowledgeable, friendly, and quick.

Reply from Vodafone UK - Yate
Happy and satisfied with thé customer service. Nisha and Alex were very amazing, they helped me to set up a new deal with Vodafone. They made the entire process easier and effortless. Nisha explained every details patiently and were able to answer all my queries with a smile. Would recommend Vodafone to my friends and family.

Reply from Vodafone UK - Yate
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