Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
Location
Switch locationUnit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Yate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
4.9
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nisha was brilliant and very helpful
Nisha was brilliant and very helpful. She sorted out my query nicely. It was an amazing experience.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Cindy. Thank you for your review for Nisha. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Aayushi
Great service from Aayushi, sorted 2 of my upgrades, very efficient and friendly, definetly recommend to visit Yate store.
August 16, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Radoslav,
This is lovely feedback for Aayushi. I’m glad to hear you found the best options in store.
Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was helped well and all my queries…
I was helped well and all my queries sorted
August 7, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Michael,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Yate
Hey Paul,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good and nice
Me and my sister were served by Aayushi, she was very friendly and helpful.
July 10, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Beki. Thank you for your review for Aayushi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
July 10, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Steven,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Yate
Hi Jacqui. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super Professional Consultancy
Surabhi - Probably the best and most competent, yet friendly service from Vodafone in 30 years. Well done.
July 8, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Peter. Thank you for your review for Surabhi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rado in the Yate branch was so helpful…
Rado in the Yate branch was so helpful helping me sort out a second line on my contract for my daughter
July 7, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey, thanks for your review. It's great to hear Rado was able to get a second line for your daughter connected to your account.
Thanks again, The Vodafone Social Media Team
Ease of information and knowledge of…
Ease of information and knowledge of staff
July 1, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey Andy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always Great service in Yate
June 27, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Reg,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Brilliant service.Thank you
June 25, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey Roger,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant experience
Brilliant experience, amazing staffs. I want to thank Surabhi and Nisha for their wonderful customer service. Both of them were very kind, generous and knowledgeable. They took me through every single plan, understood my needs and suggested the best plans as per my needs. This is the best store in town. Thank you for the support.
June 24, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey Selbin,
Thanks for letting us know what an amazing job both Surabhi and Nisha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nisha was very helpful she put things…
Nisha was very helpful she put things into plain english so older people understood the technology
June 24, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey Wayne,
Thanks for letting us know what an amazing job Nisha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful explaining all the best…
Really helpful explaining all the best deals for me and trying to save me money where ever I can, really friendly and informative, and nice and clear breakdowns for what I’m getting
June 21, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hey Harrison,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Yate
Hey Dugless,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gret experience and even better…
Gret experience and even better team.very knowlagable and helpful. Thank you all especially Joel
June 19, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Jon. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experiance
Great experiance , definitely recommend,best team in area
June 18, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Terry. Thank you for your review for the team in our Yate store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were really helpful and friendly
Staff were really helpful and friendly, helped with what I needed and answered all questions! Would go again!
June 12, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Tiffany, We love seeing our in-store team made such a good impression on you.
Thanks again, The Vodafone Social Media Team
Perfect
Very quick and sufficient service, very helpful and friendly staff.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Yate
Hi Tamsin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.