Vodafone UK - Yate Reviews 

172
TrustScore 5 out of 5

4.9

Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB


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Rated 5 out of 5 stars

Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more

Company replied

Rated 5 out of 5 stars

I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more

Company replied

Rated 5 out of 5 stars

Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.

Company replied

Rated 4 out of 5 stars

So happy with the service, had time to help you find a mobile phone.

Company replied


Company details


Contact info

  • Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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1-star

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4.9

All reviews

(172)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff Surabhi who…

Very helpful staff Surabhi who completed evetything for me.

June 11, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Dawn,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast helpful service

Fast helpful service. Thank you Surabhi.

June 10, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Neil,

Thanks for the lovely review and fantastic support for Surabhi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great knowledge by staff and happy to…

Great knowledge by staff and happy to help.

June 5, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Andrea,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable.

June 5, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Derek,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The greatest service from Vodafone is…

The greatest service from Vodafone is in Yate.Definitely worth it.Thank you Rado and all your team.

June 1, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Pat,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant experience with aayushi she…

Brilliant experience with aayushi she was very thorough, kind, and spent alot of time and effort making sure to help me and that I understood everything very much. She is a credit to the company and really helped me and gave me the best experience today.

May 31, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey there,

Thanks for the lovely review and fantastic support for Aayushi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great, friendly service

Friendly and helpful service, everything is fully explained which means you’re not tied down to a contract you know nothing about.

May 31, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi, thanks for your review. It's great to hear the agent took the time to explain everything for you.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful !….I suffer with…

Extremely helpful !….I suffer with mental health but Aayushi explained really well!….Thank you very much……the lady must be an asset to your company!

May 30, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Wayne,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience very helpful and…

Great experience very helpful and helped out and gave us a few options and went above and beyond

May 28, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Vanessa. Thank you for your review. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient.
Helped me with what I needed

May 27, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Kayleigh,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best experience I had from Joel

May 22, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi David,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very very helpful and happy 😊 Nisha …

Very very helpful and happy 😊 Nisha Rado

May 21, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Sarah,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Amazing experience
All the staff were so incredible I can't thank them enough

May 21, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Christine,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very friendly staff

May 20, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Lee,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are really friendly and…

The staff are really friendly and helped me get a great deal for my needs. Helped transfer and setup my new phone.

May 13, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from aayusha

Great customer service from aayusha, pleasure doing business!

May 13, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Rich, thank you for your support and lovely feedback Aayusha.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Service was really great from Aayushi

Service was really great from Aayushi. Explained everything really well and was very helpful!

May 13, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Thanks for your review Palmer. It's good to hear Aayushi took the time to explain everything.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

I had an issue with my billing and needed to be solved. Nothing was too much trouble for Rado, the store manager. He was very polite and professional at all times. My issue was solved very quickly and I managed to get an upgrade as well. Thank you Rado!!!

May 10, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Giurca,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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