Vodafone UK - Yate Reviews 

172
TrustScore 5 out of 5

4.9

Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB


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Rated 5 out of 5 stars

Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more

Company replied

Rated 5 out of 5 stars

I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more

Company replied

Rated 5 out of 5 stars

Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.

Company replied

Rated 4 out of 5 stars

So happy with the service, had time to help you find a mobile phone.

Company replied


Company details


Contact info

  • Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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1-star

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4.9

All reviews

(172)

42,251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional customer service

Rado Store Manager from Yate was very nice sorted my inquire in professional way
Thank you for today :-)

May 10, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Emilia,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were helpful and friendly

The staff at the store were brilliant and very helpful in everyday.

May 7, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Austin, It's lovely to see our team in-store made such a good impression on you.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Ashayushi helped me so much to get a…

Aayushi helped me so much to get a plan. Actually, I had not intended to obtain the SIM at this time, but the information she provided prompted me to do so. Thank you so much Aayushi for your time and effort☺️

May 7, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Abhijith, thank you for your support and feedback for Ashayushi.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful people in store

Very helpful people in store. Made the whole process simple

April 27, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Nick,

Thank you for your review. It's always lovely to read such nice feedback for our store teams. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Surabhi,setting my…

Great service from Surabhi,setting my phone

April 27, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Dave,

I'm glad to hear Surabhi helped to set up your phone. Thanks for your review.

If you ever need any help, we've a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went into shop today to purchase a new…

Went into shop today to purchase a new phone contract. My experience was absolutely excellent. Rado the store manager was excellent. I had to go back in as all my contacts didn't go over to new and Rado helped me again.

April 26, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Amy,

Thanks for taking your time to share how Rado has helped you n store. It's lovely to hear you've had this experience.

We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team


Rated 5 out of 5 stars

Very helpful and polite

April 21, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Shanie,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rado.helped me set my email

Rado.helped me set my email, great service

April 21, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Nicola,

Thank you for your support and review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Travis is very good service to us

April 20, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Vicky,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service mr travis

April 20, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Aayushi was fantastic !

April 19, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Andrew,

Thanks for the fantastic feedback for Aayushi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service

Best service, extremely efficient staff. Providing data transfer as well. Thank you Rado

April 19, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Petr,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks
Vodafone Social Media Team

Rated 5 out of 5 stars

Aayushi has been so helpful

Aayushi has been so helpful, clear to explain any changes and quick to complete the changes wanted thank you

April 19, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Lucy,

It's lovely to hear Aayushi was helped efficiently, when visiting our store. Thanks for taking your time to leave this feedback and support us.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Tom is great.Absolutely brilliant …

Tom is great.Absolutely brilliant service.Thank you for all your help.

April 13, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rado is always super helpful!

Rado is always super helpful and super friendly. Great customer service!

April 12, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Bex,

Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful…

Yate store in Bristol:

Very helpful and patient with me and talking through everythingI didn’t understand!

April 12, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Laura,

Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful, courteous, friendly service

April 12, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Mary,

Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice and service

Great advice and service - thank you.

April 8, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Alison,

Thanks for the great feedback, if there is anything else you require help with, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl.

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Excellent customer face to face…

Excellent customer face to face service.. excellent advice with broadband and phone contracts. I have been using this shop for last 5 years and never disappointed

April 7, 2023
Unprompted review
Vodafone UK - Yate logo

Reply from Vodafone UK - Yate

Hi Simon,

Great to hear this feedback for your local store! If we can help with anything at all, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks, Vodafone Social Media Team.

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