Vodafone Ireland - Henry Street Reviews 

50
TrustScore 4.5 out of 5

4.7

22/23 Henry Street, D01 XF59 Dublin 1, IE


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great experience! Cristi was absolutely amazing from start to finish. He was very friendly, helpful and patient, answered all our questions and made the whole process so easy. He really went... See more

Rated 5 out of 5 stars

Customer Service Staff Dealt with Chris today and bought my new phone. He explained everything really clearly and I’d a ton of questions ! He was very calm, professional and super friendly. I h... See more

Rated 1 out of 5 stars

Workers in the shop don't understand questions, telling like robots only. Can't explain anything. Said, that 2.50€ payment is once in April, but in reality that's every month payment. Terrible service... See more

Company replied

Rated 5 out of 5 stars

Cris gave me the best customer service I’ve had in Ireland! Because of the amazing experience, I brought a friend to be served by him as well. He truly knows how to build great relationships with his... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • 22/23 Henry Street, D01 XF59, Dublin 1, Ireland

  • 018735020

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

1,643 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I visited Vodafone and received excellent service from Matheus.
I had to return to the store over a few days to resolve some issues related to the porting of my phone number, and he was very professional throughout the whole process.
He explained everything clearly, requested my documents each time I visited the store, and handled everything in a professional manner. I was very happy with the service I received.
I completed my plan with him, including the transfer of my number, and everything went very smoothly.

April 25, 2026
Unprompted review
Vodafone Ireland - Henry Street logo

Reply from Vodafone Ireland - Henry Street

Hi Bruno,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Matheus was lovely !!

April 23, 2026
Unprompted review
Vodafone Ireland - Henry Street logo

Reply from Vodafone Ireland - Henry Street

Hi Dakkshi,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very good

Very good, excellent, Sudheer is very good.

April 20, 2026
Unprompted review
Vodafone Ireland - Henry Street logo

Reply from Vodafone Ireland - Henry Street

Hi Salome,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team

Rated 5 out of 5 stars

Best service

Hi. I was buying a new phone in Vodofone store in Henry street. Just wanted to say a big thank you for the best service to a sales assistant Matheus! I He was so helpful and profesional. Thanks for all advices he gave to me. I felt so comfortable and happy. Thanks so much!☺️👍

April 16, 2026
Unprompted review
Vodafone Ireland - Henry Street logo

Reply from Vodafone Ireland - Henry Street

Hi Edita,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great service by staff

Great customer service and very happy with everything I was given today. My phone had issues because it was so slow but Vivienne offered me the best solution and transferred all the data for me. She was so calm and confident throughout.

March 5, 2026
Unprompted review
Vodafone Ireland - Henry Street logo

Reply from Vodafone Ireland - Henry Street

Hi Eileen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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