I visited Vodafone store in Pavilions Swords, I spoke with Leanne about broadband and TV with Vodafone. Leanne's knowledge and courteous manner convinced me to sign up there and then. I waited... See more
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Absolutely excellent service from Stephen at Vodafone Swords. He was extremely helpful, professional and patient, and took the time to understand exactly what I needed for my home broadband. He explai... See more
Many thanks to Tracy in the Swords branch who helped me back into a Vodafone contract for the phone. We will be changing the broadband with her once current contract is up with other supplier. She was... See more
Company replied
Rachael from swords was very very nice and professional. I really appreciated her help
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit G13, The Pavilions SC, K67 T220, Dublin, Ireland
- 018079252
4.9
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Eamonn has been helping me over the…
Eamonn has been helping me over the last couple of days. I just relocated to Ireland and he got my phone plan sorted, as well as my broadband. I would have struggled without his help and he really took his time to guide me and walk me through the process. This has been the best tech support experience I’ve ever had globally and he’s such a huge asset to the company. I really couldn’t be more grateful; thank you again Eamonn and thank you Vodafone for making this experience so seamless!
May 20, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Nikhil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an excellent experience with Tim…
I had an excellent experience with Tim in the Swords store. I was undecided on moving network and he was very helpful and made the whole process very easy!
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale was so helpful
Dale was so helpful. Would rate him 10 out of 10. Seriously thinking of changing from Sky to Vodafone when our TV & Internet are out of contract in July.
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi John,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Got new phone ...Eamon.Tim really…
Got new phone ...Eamon.Tim really helpful above and beyond in restoring my phone . Thankyou so much
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I wa burgled on holidays and Tim helped…
I wa burgled on holidays and Tim helped wkth best options to get a lhone amd get back up amd running. Very nice man with lots of knowledge to support.
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Simple yet extremely pleasant process
I had an excellent experience at Vodafone Swords thanks to Dale. I was seen to right away and he had all of the answers to my questions. We worked together to get the best deal for what I wanted and I couldn't have been happier with the service. People like Dale are a huge reason I keep coming back to Vodafone.
May 15, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Jason,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very happy new customer
Tim helped me today and he was extremely helpful. He explained everything very clearly and I am delighted to now be a Vodafone customer. Thanks again Tim, I will be recommending you to all my friends.
May 17, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Kelly,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was dealing with Tim and Sue when…
Was dealing with Tim and Sue when getting a new phone and moving my information. I have to say that they are both an absolute credit to the company. Thank you both so much for the help and the laughs
May 15, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Geri,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I visited Vodafone in the Pavilion…
I visited Vodafone in the Pavilion looking for assistance. I received complete support and excellent care from Susan , stephen and Ted .extremely well trained staff members.
It really was , you only have to ask Vodafone once for assistance and the job is done .
Keep up the good work.
Much appreciated
Abdul
May 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Abdul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale was very helpful
Dale was presentable and friendly from the outset. His knowledge of phones was perfect and our problem was solved swiftly. His general manner was very comforting for people who aren’t particularly tech savvy. We will definitely be back. Brian and Ronan Sheridan of Clontarf 👍
May 12, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Pawł made my experience very pleasant…
Pawł made my experience very pleasant and easy for my first time singing up for a monthly concert he made it very easy to set up and understand
May 9, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Oskar,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Absolutely amazing customer service…
Absolutely amazing customer service from Pawel.
May 8, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Kristy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tim was excellent
Having issues with my Vodafone login. Customer care were unable to help. Tim in Swords got me fixed up even though he was having issues. Tim kept going, got it resolved with a humour to brighten any day up
May 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Ronnie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tim was fantastic help and explained…
Tim was fantastic help and explained everything really well guiding me through the entire process highly recommend
April 24, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Jordan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Special thanks to Andrew
Special thanks to Andrew, Vodafone, Pavillions
April 20, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Maureen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Iwent into the Vodafone shop in the pavilions swords …
I went into the Vodafone shop in the pavilions, Swords and was looked after by Rachel. She explained everything to me about changing my broadband and tv and was lovely to deal with.Just waiting for it to be installed now
April 10, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Sharon,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Susan in vodafone pavilions very…
Susan in vodafone pavilions very helpful. Helped solve my issue. Highly recommended
April 12, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Caroline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
People need help so please give it
During the past six weeks I have had the most appalling customer service from VODAFONE STAFF. I was attempting to close down my father’s landline for him. He is 98. Multiple phone calls ended up with 4 conversations with the Indian Call Centre and a useless visit to the Swords Pavilion shop. On my second visit to the Swords Pavilion shop I spoke to DALE who was ready and willing to help me and sorted the issue without the drama I had been experiencing. I’m not a Vodafone customer but to thank Dale in some small way for his terrific help, I’m going to switch.
April 2, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Andrew In Swords was very helpful I was…
Andrew In Swords was very helpful I was surprised he was able to get my credit back
Give Andrew a raise.
April 8, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Alice,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Stephen is the swords branch was very…
Stephen is the swords branch was very helpful, friendly and instructional. Changing phones is stressful but he took care of everything within an hour. Great service.
February 18, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Raymond,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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