Absolutely brilliant service from Tracy from start to finish. She sold me an S26 Ultra and made the whole experience easy and stress-free. Nothing was ever a problem she was friendly, patient, knowled... See more
Company replied
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I dealt with Andrew in Vodafone in Swords Pavillons...He was so helpful and professional and sorted my problem quickly and even moved me to a more cost effective plan....Swords branch is a great asset... See more
Tracey at Vodafone provided absolutely outstanding customer service. She is warm, friendly and caring. Nothing is too much trouble and she takes the time to ensure everything is explained clearly an... See more
Company replied
Rachael from swords was very very nice and professional. I really appreciated her help
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit G13, The Pavilions SC, K67 T220, Dublin, Ireland
- 018079252
4.8
Excellent
56 reviews
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I dealt with Andrew in Vodafone in…
I dealt with Andrew in Vodafone in Swords Pavillons...He was so helpful and professional and sorted my problem quickly and even moved me to a more cost effective plan....Swords branch is a great asset to your company with staff who are happy to assist...
May 6, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Absolutely brilliant service from Tracy…
Absolutely brilliant service from Tracy from start to finish. She sold me an S26 Ultra and made the whole experience easy and stress-free. Nothing was ever a problem she was friendly, patient, knowledgeable and happy to answer any questions I had. Her customer service was outstanding, and she went above and beyond to make sure I was happy with everything. I’d highly recommend dealing with Tracy if you want someone genuinely helpful and professional. Thanks again!
June 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Lee,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing Service - Tracy
Tracey at Vodafone provided absolutely outstanding customer service. She is warm, friendly and caring. Nothing is too much trouble and she takes the time to ensure everything is explained clearly and handled efficiently.
Her professionalism, patience and positive attitude makes a real difference. It's rare to come across someone so dedicated to helping customers and making them feel valued. A true credit to Vodafone, Tracey goes above and beyond to deliver exceptional service. Highly recommended and very deserving of recognition for the fantastic support she provides.
June 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Ella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Rachael from swords was very very nice…
Rachael from swords was very very nice and professional. I really appreciated her help
June 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Eugenio,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was dealing with Tracey today in Swords…
Was dealing with Tracey today in Swords branch. She was so helpful and very knowledgeable. She was dealing with an older lady before me and was so kind and patient with that lady. So I was happy to get served by Tracey.
May 30, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Ellen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I got fantastic help from Stephen in Swords
I got fantastic help from Stephen in sorting out my situation where my phone was robbed. He went above and beyond what he needed to do and could not have been more helpful. Probable the best service i ever got in a phone store.
May 26, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Oliver,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very helpful and efficient
Very helpful and efficient. Tim sorted out a phone issue very quickly and without any fuss.
May 26, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Ross,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Staff absolutely amazing 👏 sorted my phone for me no rushing i was there awhile they didn't give up till sorted
The staff were amazing didn't give up till my phone was sorted 👌 👍
May 26, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Fiona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great service from Dale
Great service from Dale - he patiently got me through the process of getting new phone. Professional attitude and great customer approach - go and ask for him for best experience!
May 15, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Tyna,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Team were extremely helpful especially…
Team were extremely helpful especially Pawel and Tim..
May 25, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Stephen in the Vodaphone branch in…
Stephen in the Vodaphone branch in swords was absolutely fantastic.... had problem with my new phone explained everything perfectly . Could'nt recommend him enough...Very very helpful ..a gentleman to deal with.
May 24, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Eamonn has been helping me over the…
Eamonn has been helping me over the last couple of days. I just relocated to Ireland and he got my phone plan sorted, as well as my broadband. I would have struggled without his help and he really took his time to guide me and walk me through the process. This has been the best tech support experience I’ve ever had globally and he’s such a huge asset to the company. I really couldn’t be more grateful; thank you again Eamonn and thank you Vodafone for making this experience so seamless!
May 20, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Nikhil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an excellent experience with Tim…
I had an excellent experience with Tim in the Swords store. I was undecided on moving network and he was very helpful and made the whole process very easy!
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale was so helpful
Dale was so helpful. Would rate him 10 out of 10. Seriously thinking of changing from Sky to Vodafone when our TV & Internet are out of contract in July.
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi John,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Got new phone ...Eamon.Tim really…
Got new phone ...Eamon.Tim really helpful above and beyond in restoring my phone . Thankyou so much
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I wa burgled on holidays and Tim helped…
I wa burgled on holidays and Tim helped wkth best options to get a lhone amd get back up amd running. Very nice man with lots of knowledge to support.
May 19, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Simple yet extremely pleasant process
I had an excellent experience at Vodafone Swords thanks to Dale. I was seen to right away and he had all of the answers to my questions. We worked together to get the best deal for what I wanted and I couldn't have been happier with the service. People like Dale are a huge reason I keep coming back to Vodafone.
May 15, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Jason,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very happy new customer
Tim helped me today and he was extremely helpful. He explained everything very clearly and I am delighted to now be a Vodafone customer. Thanks again Tim, I will be recommending you to all my friends.
May 17, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Kelly,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was dealing with Tim and Sue when…
Was dealing with Tim and Sue when getting a new phone and moving my information. I have to say that they are both an absolute credit to the company. Thank you both so much for the help and the laughs
May 15, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Geri,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I visited Vodafone in the Pavilion…
I visited Vodafone in the Pavilion looking for assistance. I received complete support and excellent care from Susan , stephen and Ted .extremely well trained staff members.
It really was , you only have to ask Vodafone once for assistance and the job is done .
Keep up the good work.
Much appreciated
Abdul
May 1, 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Abdul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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