Voyage Prive Reviews 

81,183
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've used the voice prevent a number of times sometimes for simple overnight stays. The other times for full vacations will stop me lying our most recent one was in Costa Rica and the itinerary made w... See more

Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

Company replied

Rated 2 out of 5 stars

Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile... See more

Rated 5 out of 5 stars

The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc. There was one last minute snafu wit... See more

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

81K reviews

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4.4

All reviews

(81,183)

14,651 reviews in the last 12 months

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Rated 5 out of 5 stars

Our stay exceeded the expectation

Our stay exceeded the expectation. Using Voyage Prive allowed us to enjoy our holiday without spending a fortune.

June 25, 2026
Voyage Prive logo

Reply from Voyage Prive

Hello Milina,

Thank you for your lovely feedback. We’re delighted to hear that your holiday was such a memorable experience and that we could help make it possible. We hope to welcome you again soon for another wonderful escape!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars
Voyage Prive logo

Reply from Voyage Prive

Hello John,

Thank you for your feedback! We’re pleased to hear that you had an enjoyable experience and hope to have the pleasure of helping you plan another great getaway soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

We strongly warn against this tour…

We strongly warn against this tour operator! We don't usually post negative reviews, but in this case, we're making an exception. We booked a hotel room through Voyage Privé. This hotel is a new opening. A week before our trip, I asked whether the hotel was open and whether all facilities were available. This was confirmed to me in writing. This was extremely important to us; otherwise, we would have changed our reservation. The spa and fitness area, in particular, was of paramount importance to us. When we arrived at the hotel, not only were these areas completely closed and not scheduled to open for another two months, but a large portion of the advertised restaurants were also unavailable. Furthermore, construction work was still underway all over the hotel. As a result, we had to endure enormous noise pollution every single day, both in our room and by the pool. We’re not getting any compensation! We’re now taking legal action. Other couples we met at the hotel are facing the same issues. So stay away from this untrustworthy provider!

June 27, 2026
Unprompted review
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Reply from Voyage Prive

Hello Stefan,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and regret that the proposed resolution was not considered satisfactory.

Following our review of your case, a refund was offered, although we understand that this did not fully address your concerns. If you remain dissatisfied with the outcome, you may have the option to refer your complaint to an independent dispute resolution service for further review. Our team remains available should you require any further assistance.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Best time in Mykonos

Everything went smooth and stress free from the reservation, updates, till our trip in May to Mykonos.
The hotel was exactly like in the pictutes, even exceeded our expectations.
Overall i highly recomend booking through Voyage Prive, they are simply the best.

June 30, 2026
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Reply from Voyage Prive

Hello Izabella,

Thank you for your wonderful feedback. We’re thrilled to hear that your stay in Mykonos was such a memorable experience. It’s fantastic to know that everything came together perfectly, and we hope to help you plan another unforgettable escape very soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent value and timely…

Excellent value and timely notifications.

June 29, 2026
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Reply from Voyage Prive

Hello Jayne,

Thank you for your kind feedback. We’re delighted to hear that your experience met your expectations. We hope to assist you again soon with your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Have used voyage prive before

Have used voyage prive before. Value for money was excellent . Contact great. Hotel was very good

June 23, 2026
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Reply from Voyage Prive

Hello Michael,

Thank you for your lovely feedback. We’re delighted to hear that you enjoyed your experience with us. It’s always a pleasure to welcome returning travellers, and we look forward to helping you create more wonderful memories in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy professional and good rate…

Easy professional and good rate quality-Price 👍

July 1, 2026
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Reply from Voyage Prive

Hello Ariane,

Thank you for your kind feedback. We’re delighted to hear you had a positive experience with us. We hope to have the pleasure of helping you plan another memorable getaway soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

I was a repeat Voyage Privé customer

I was a repeat Voyage Privé customer, but this experience has completely changed my view of the company. Faced with a genuine and unavoidable professional training conflict, Voyage Privé showed no meaningful flexibility, repeatedly relied on generic policy responses, and would not allow me to make a formal complaint at this stage. I felt that my loyalty and individual circumstances counted for nothing. I would not recommend Voyage Privé to friends or family and am unlikely to use the company again.

Just to give you an example of how incompetent they are, look at the response they have provided below, clearly a generic response from the 7th of july, to this date I have not had any communication from them, let it be very clear that when they respond with this on trust pilot there is no intention to follow up

July 1, 2026
Unprompted review
Voyage Prive logo

Reply from Voyage Prive

Hello Anindya,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly as a returning customer. We understand your disappointment and would like the opportunity to look into this further. Our team will be in touch with you directly to discuss your concerns and assist you further.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Hotel was brilliant great value for…

Hotel was brilliant great value for money !

June 30, 2026
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Reply from Voyage Prive

Hello Karen,

Thank you for your wonderful review. We're thrilled to hear you were happy with your stay and felt it offered great value. We look forward to helping you plan your next trip!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent hotel

Excellent hotel

June 20, 2026
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Reply from Voyage Prive

Hello Suad,

Thank you for your feedback! We're delighted to hear you enjoyed your stay. We hope to help you find another exceptional getaway very soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy to book and clear details on hotel…

Easy to book and clear details on hotel etc. Good value and hotel deal. Will book again and have!

June 23, 2026
Voyage Prive logo

Reply from Voyage Prive

Hello,

Thank you for your lovely feedback! We're so pleased you found the booking process simple and the information helpful. It's wonderful to hear you've already chosen to travel with us again, we can't wait to help you discover more great escapes!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

From start to finish excellent support…

From start to finish excellent support and experience

June 22, 2026
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Reply from Voyage Prive

Hello Joanna,

Thank you for your kind words! We're delighted everything went smoothly for you and that our team could make your experience a positive one. We look forward to helping you plan your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent customer service online and…

Excellent customer service online and over the phone!

June 1, 2026
Voyage Prive logo

Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your experience. We look forward to assisting you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Unforgettable trip

Well organized, safe and was a very good experience

June 27, 2026
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Reply from Voyage Prive

Hello Angelina,

Thank you for your feedback. We’re glad everything came together for a smooth and enjoyable experience, and we hope to see you again soon for another memorable getaway.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Every holiday we have taken through VP…

Every holiday we have taken through VP has been of a great quality and for a reasonable price - can’t fault them

June 26, 2026
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Reply from Voyage Prive

Hello Bambi,

Thank you for your feedback. We’re really pleased to hear your trips have consistently met your expectations. We look forward to continuing to be part of your future holiday plans!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Great destinations to choose from and…

Great destinations to choose from and amazing discounts on five star holidays. Easy to get hold of a real person if you need information.
We had an amazing time in Crete booked with Voyage Prive.

June 26, 2026
Voyage Prive logo

Reply from Voyage Prive

Hello Karen,

Thank you for taking the time to share your feedback. It’s always a pleasure to hear when a trip turns into a memorable experience. We hope this is just one of many more great escapes with Voyage Privé.

Best regards,
Carl and the Voyage Privé Team

Rated 2 out of 5 stars

Bad Experience

Unfortunately we won’t be using this company again - we’ve had 2 trips, Sri Lanka Guided tour in December 2025 - excellent and the last one in Greece June 2026, not so excellent - we raised a few valid issues during and post the trip, we had a response, was asked for more info, responded, but nothing has been resolved from Voyage Privé or via their Greek partners after 2 weeks of patience. Our issues were with communication, language, itinerary changes/timing / logistical issues and a lack of general customer focus / lack of care for the customer when we tried to raise concerns or issues. We think it has a lot to do with the local partners involved and the timescales of the trip, nevertheless - we are not paying over £3,200 for a substandard level of service. Choose carefully.

June 1, 2026
Unprompted review
Voyage Prive logo

Reply from Voyage Prive

Hello Steven,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your recent experience in Greece did not meet the standards you expected, especially after enjoying a previous trip with us. This is not the level of service we aim to provide, and we understand your disappointment regarding the handling and follow-up of your concerns.

We would like the opportunity to look into this further and ensure it is properly reviewed with all parties involved. Could you please share your booking reference number so we can investigate your case in detail?

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

mignon

very cool this trip

June 22, 2026
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Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re glad you had such a great time and enjoyed your trip. We hope to see you again soon on Voyage Privé for another great getaway.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars
Voyage Prive logo

Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re glad you found the booking process simple and the offers appealing. We look forward to helping you plan your next escape!

Best regards,
Carl and the Voyage Privé Team

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