I've used the voice prevent a number of times sometimes for simple overnight stays. The other times for full vacations will stop me lying our most recent one was in Costa Rica and the itinerary made w... See more
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If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile... See more
The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc. There was one last minute snafu wit... See more
Company details
Information provided by various external sources
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
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Contact info
France
- www.voyage-prive.com
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Our stay exceeded the expectation
Our stay exceeded the expectation. Using Voyage Prive allowed us to enjoy our holiday without spending a fortune.

Reply from Voyage Prive
Please note that I have in fact already…
Please note that I have in fact already provided a review.
We strongly warn against this tour…
We strongly warn against this tour operator! We don't usually post negative reviews, but in this case, we're making an exception. We booked a hotel room through Voyage Privé. This hotel is a new opening. A week before our trip, I asked whether the hotel was open and whether all facilities were available. This was confirmed to me in writing. This was extremely important to us; otherwise, we would have changed our reservation. The spa and fitness area, in particular, was of paramount importance to us. When we arrived at the hotel, not only were these areas completely closed and not scheduled to open for another two months, but a large portion of the advertised restaurants were also unavailable. Furthermore, construction work was still underway all over the hotel. As a result, we had to endure enormous noise pollution every single day, both in our room and by the pool. We’re not getting any compensation! We’re now taking legal action. Other couples we met at the hotel are facing the same issues. So stay away from this untrustworthy provider!

Reply from Voyage Prive
Best time in Mykonos
Everything went smooth and stress free from the reservation, updates, till our trip in May to Mykonos.
The hotel was exactly like in the pictutes, even exceeded our expectations.
Overall i highly recomend booking through Voyage Prive, they are simply the best.

Reply from Voyage Prive

Reply from Voyage Prive
Have used voyage prive before
Have used voyage prive before. Value for money was excellent . Contact great. Hotel was very good

Reply from Voyage Prive

Reply from Voyage Prive
I was a repeat Voyage Privé customer
I was a repeat Voyage Privé customer, but this experience has completely changed my view of the company. Faced with a genuine and unavoidable professional training conflict, Voyage Privé showed no meaningful flexibility, repeatedly relied on generic policy responses, and would not allow me to make a formal complaint at this stage. I felt that my loyalty and individual circumstances counted for nothing. I would not recommend Voyage Privé to friends or family and am unlikely to use the company again.
Just to give you an example of how incompetent they are, look at the response they have provided below, clearly a generic response from the 7th of july, to this date I have not had any communication from them, let it be very clear that when they respond with this on trust pilot there is no intention to follow up

Reply from Voyage Prive

Reply from Voyage Prive
Easy to book and clear details on hotel…
Easy to book and clear details on hotel etc. Good value and hotel deal. Will book again and have!

Reply from Voyage Prive
From start to finish excellent support…
From start to finish excellent support and experience

Reply from Voyage Prive
Excellent customer service online and…
Excellent customer service online and over the phone!

Reply from Voyage Prive

Reply from Voyage Prive
Every holiday we have taken through VP…
Every holiday we have taken through VP has been of a great quality and for a reasonable price - can’t fault them

Reply from Voyage Prive
Great destinations to choose from and…
Great destinations to choose from and amazing discounts on five star holidays. Easy to get hold of a real person if you need information.
We had an amazing time in Crete booked with Voyage Prive.

Reply from Voyage Prive
Bad Experience
Unfortunately we won’t be using this company again - we’ve had 2 trips, Sri Lanka Guided tour in December 2025 - excellent and the last one in Greece June 2026, not so excellent - we raised a few valid issues during and post the trip, we had a response, was asked for more info, responded, but nothing has been resolved from Voyage Privé or via their Greek partners after 2 weeks of patience. Our issues were with communication, language, itinerary changes/timing / logistical issues and a lack of general customer focus / lack of care for the customer when we tried to raise concerns or issues. We think it has a lot to do with the local partners involved and the timescales of the trip, nevertheless - we are not paying over £3,200 for a substandard level of service. Choose carefully.

Reply from Voyage Prive
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