Voyage Prive Reviews 

81,240
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've used the voice prevent a number of times sometimes for simple overnight stays. The other times for full vacations will stop me lying our most recent one was in Costa Rica and the itinerary made w... See more

Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

Company replied

Rated 4 out of 5 stars

Very enjoyable holiday with Voyage Privé and would use them again. Easy booking, which was a great offer with plenty of time to pay if needed. The flights and transfers were very good and all on time.... See more

Rated 5 out of 5 stars

Mix up over flights bookings, no leeway in changing anything once you click that’s my only cause for concern after mistakenly clicking wrong flight options couldn’t go back & change it within 1minute... See more

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

81K reviews

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4.4

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(81,240)

14,691 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Holiday

Voyage Prive is our go to travel agent when we book any holidays or short trips so we have just returned from a sailing trip in Montenegro. Everything was exceptionally well organised prior to departure and we had the most fantastic relaxing holiday. Would thoroughly recommend this company.

June 6, 2026
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Reply from Voyage Prive

Hello Karen,

Thank you for taking the time to share your feedback. We’re delighted to hear your sailing trip in Montenegro was such an enjoyable and relaxing experience, and that the arrangements met your expectations. Your recommendation is truly appreciated, and we look forward to helping you plan your next getaway.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Great Kos Town break

Great hotel, perfect location and flights at sensible times, good value deal.

June 2, 2026
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Reply from Voyage Prive

Hello Sophie,

Thank you for sharing your feedback. We’re really pleased to hear your trip met your expectations and that everything came together well for your stay. We hope to have the pleasure of welcoming you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Value for your money

Value for your money

June 6, 2026
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Reply from Voyage Prive

Hello Jenny,

Thank you for your feedback. We’re glad to know you felt you received good value and hope to have the pleasure of welcoming you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 2 out of 5 stars

Really wanted to write a great review…

Really wanted to write a great review but just feel let down and frustrated,
Holiday in Nice. First, get a text day before saying hand luggage had to go in the hold , frustrating as on this holiday, we could only have hand luggage, Flight from LBA at 6:30 am to Amsterdam, connecting flight 2:50 pm so with time difference a 6 hour wait between flights!!! There was one out of LBA at 10:00 am so not sure why we had to be on such an early flight. Whilst sat in Amsterdam checked transfer, not included and only way to the resort, an Uber (which took as long as the flight )at €140 one way and €350 back so €490 holiday.( just edited as didn’t know till today the price of the transport back to the airport) Got to the hotel, no way is this a 4 star, I’d be pushed to give it 3. Food is below par and cold , same food day in and day out, plastic tables and chairs on very uneven , trip hazard tiles. Paint peeling in the tiny bathroom, mould, it’s very disappointing, The balcony is covered by a huge tree. Blocks all daylight and attracts mosquitoes. Won’t be rushing to book through them again (Booking reference ZW3FUQ)

June 7, 2026
Unprompted review
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Reply from Voyage Prive

Hello Maureen,

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your journey and stay did not meet your expectations.

Regarding the flight schedule, allocations are set by the airline and can vary based on availability and operational requirements, which can sometimes result in longer layovers than anticipated. On the matter of baggage, any changes are communicated as soon as we are informed by the airline, though we understand how frustrating this can be at short notice.

Transfers and additional travel options can differ depending on the package booked, and we appreciate this may have caused inconvenience in your case. We are also sorry to hear that the hotel did not meet your expectations in terms of comfort and facilities, and your comments will be shared with the relevant partners for review.

So that we can look into your booking in more detail, could you please share your booking reference number?

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Super Hotel

Super Hotel

May 28, 2026
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Reply from Voyage Prive

Hello Mavis,

Thank you for your kind feedback. We’re delighted you had such a positive experience and hope to welcome you back again soon.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Good trip to porto

Very good trip

May 26, 2026
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Reply from Voyage Prive

Hello Corinne,

Thank you for your feedback. We’re pleased to hear you had a good time in Porto and hope to have the opportunity to welcome you again on another trip.

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Great choice of holidays and great pricing !

Booked with Voyage Prive previously and always found them to offer great holidays at equally good prices.
Booked for Palma and received the documentation almost immediately but realised the names on the booking were incorrectly written. It was costly to rectify and was told that’s how I had submitted the information therefore had little choice other than to pay the increase as it would be costly also to cancel the booking. This did put a bit of a dampener on the holiday.
Hotel was close to the airport however we thought we had booked transfers as that’s what we always do , only to find at 1am we had not transfer and couldn’t get hold of anyone even though we had a 24hr contact on our booking .
Once arrived , hotel was great and directly opposite a fantastic beach so perfect location.
Staff in the hotel couldn’t have been more helpful, really pleasant , efficient and friendly.
The downside was the food. Food in the restaurant was cold in the evening, little choice and lacked certain elements. Complained and waited for the Hotel to contact Voyage Prive to approve removal of the Half Board to enable us to dine out .
After 2/3,days of waiting we gave up and continued to eat in the hotel which continued to be lukewarm at best but choice did improve if only slightly .
Would def recommend the hotel but would not book the Half Board and would even go out for breakfast too.

May 27, 2026
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Reply from Voyage Prive

Hello Gwen,

Thank you for sharing your experience in detail. We’re glad to know there were aspects of your stay that you appreciated, especially the hotel setting and the team on site.

We also take note of the points you raised and will make sure they are passed on to the relevant teams. Your feedback is appreciated and helps us improve. We hope to see you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Perfect!

The hotel and Perast as a location were perfect!

May 2, 2026
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Reply from Voyage Prive

Hello,

Thank you for your lovely feedback. We’re really glad you had such a positive experience and enjoyed your time in Perast. We hope to see you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Had a great hotel it was a fantastic…

Had a great hotel it was a fantastic hotel and location it was a hotel in a good location

June 3, 2026
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Reply from Voyage Prive

Hello Sylvia,

Thank you for sharing your feedback. We’re delighted to hear you enjoyed your stay and appreciated both the hotel and its convenient location. We hope to welcome you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 1 out of 5 stars

Do not book with this company - scammers

Do not book with this company - THEY FALSELY ADVERTISE. I signed up for a weekend. There was a data breach in which they gave my details to a third party who tried to scam me for money. They did not even apologise for this.

Secondly, it was advertised as a city break in Barcelona. The hotel is 3 hour away from Barcelona and they will not do anything about this - false advertising as they were recommending dinner options and walking tours in Barcelona.

June 4, 2026
Unprompted review
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Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re sorry to hear about your experience and take concerns of this nature seriously. Could you please provide us with your booking reference so this can be properly reviewed and investigated?

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish !
Booking process on telephone amazingly helpful
Twin centre holiday booked , seamless and efficient , transfers included all good . Fab holiday !

May 10, 2026
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Reply from Voyage Prive

Hello Kez,

Thanks for your kind feedback. We’re really pleased everything ran smoothly from booking to the trip itself, and hope to help with your next holiday soon!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Booking was straight-forward

Booking was straight-forward. Advance information was quite comprehensive but as each new piece of information was added it was within information already sent rather than as a separate document, which would have been much clearer.
The holiday was billed as 2 nights in Syracuse area and 3 nights in Palermo area but the first 2 nights were in a hotel 86km away from Syracuse!!!!
The hotels were large but of good quality.

May 31, 2026
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Reply from Voyage Prive

Hello,

Thanks for taking the time to leave your feedback. We’re glad you enjoyed the hotels and appreciate your comments about the booking details and itinerary.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars
Voyage Prive logo

Reply from Voyage Prive

Hello Carol,

We really appreciate you taking the time to share your experience. It’s great to know everything went smoothly, and we hope to have the opportunity to host you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Great hotel clean tidy and good staff

Great hotel clean tidy and good staff

May 31, 2026
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Reply from Voyage Prive

Hello Nigel,

Thank you for sharing your feedback. We’re pleased you had a positive experience and hope to welcome you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Good comunication

Good comunication, all the requests were solved in such a short time, good value for the money. I recommend them.

June 1, 2026
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Reply from Voyage Prive

Hello Carmen,

Thank you for your feedback. We’re glad everything met your expectations and that you had a smooth experience. We appreciate your recommendation!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Chateau Rihanfa

Chateau Rihanfa, Anglesey -
Room we were given (Kate's) was very hot as we were in the middle of the heat wave. We had stayed in this room previously but it was in September so the heat was not a problem. WE asked to be moved the following morning to a cooler room, which was much more pleasant to sleep in. Parts of the Chateau is now needing some refurbishment, but I believe they have just been taken over so perhaps this will happen. All in all a pleasant stay with very helpful staff.

May 21, 2026
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Reply from Voyage Prive

Hello Janice,

Thank you for taking the time to share your experience. We’re glad to hear our team could assist during your stay and help make it more comfortable.

Your feedback on the property is appreciated and will be taken into account as we continue to improve. We hope to welcome you back again in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 4 out of 5 stars

Nice n Easy

I found the site easy to use and to book. My only downside was the rep explained that most of the trips were in either French or Spanish also so were her texts. Any contact with the main office was in English and no problem. I would certainly recommend Voyager Prive and have booked with them for our next holiday.

May 28, 2026
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Reply from Voyage Prive

Hello Mitch,

Thank you for your feedback and for continuing to book with us. We’re really pleased to be part of your travel plans, and we look forward to helping you plan another great holiday soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

My 3rd time booking with Voyage Prive…

My 3rd time booking with Voyage Prive and each time they have exceeded my expectations. Great customer service and communication pre travel. Amazing logistics and organisation whilst away and good value for money with the holidays booked. Highly recommended

May 26, 2026
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Reply from Voyage Prive

Hello Gavin,

Thank you for your continued trust and for sharing your experience. It’s great to hear everything has been smooth across your trips and that you feel well supported throughout. We really appreciate your recommendation and look forward to your next booking.

Best regards,
Carl and the Voyage Privé Team ✈️

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